"Splotches"/uniformity problem with cyan since changing cartridges

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  • aab1
    End User
    • Oct 2010
    • 305

    #1

    "Splotches"/uniformity problem with cyan since changing cartridges

    I got a new set of compatible cartridges for my CM3530 and changed all 4 just to test them and now solid cyan areas went from being uniform to now being very "splotchy" almost as if it had rained on an inkjet print, but only in cyan areas. I did set the uniformity setting to "Alternate 1" which made it much better but still not perfect.

    What would be the cause for these splotches? I assume it's in the cartridges since that's when it started, should I ask to have the cyan cartridge replaced under warranty or will this fix itself with time/usage?

    The good news is that other than splotches in solid cyan areas the print quality is as good or better than HP cartridges.

    Thanks
  • jonezy999
    just one copy??

    Site Contributor
    500+ Posts
    • Feb 2010
    • 952

    #2
    Re: "Splotches"/uniformity problem with cyan since changing cartridges

    I've never heard of the brand "Compatible" before. Is this a new HP thing? :b
    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

    Comment

    • aab1
      End User
      • Oct 2010
      • 305

      #3
      Re: "Splotches"/uniformity problem with cyan since changing cartridges

      Originally posted by jonezy999
      I've never heard of the brand "Compatible" before. Is this a new HP thing? :b
      There's no way I'm paying $1130 + tax for cartridges when compatibles are $180 and work as well almost all the time from experience with my Canon and when defective they replace it anyway.

      One weird thing is that when copying a solid cyan page its perfectly uniform, but when I printed a test page with a blue kayak, it was all splotchy compared to the same test image on HP cartridges which was uniform.

      What could be causing the splotches in the image but not on a solid cyan print?

      Thanks

      Comment

      • Eric1968
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2458

        #4
        Re: "Splotches"/uniformity problem with cyan since changing cartridges

        That's the problem with "compatible toner cartridges" : sometimes they work, and sometimes they don't.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999

          #5
          Re: "Splotches"/uniformity problem with cyan since changing cartridges

          It sounds like you got exactly what you paid for: 15.92% of a good functioning cartridge. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • kingpd@businessprints.net
            Senior Tech

            500+ Posts
            • Feb 2008
            • 921

            #6
            Re: "Splotches"/uniformity problem with cyan since changing cartridges

            I have great luck with some compatibles, but I only use them on monochrome desktop devices. That way I'm not putting the whole machine at risk or contaminated a big toner/developer reservoir.

            Comment

            • aab1
              End User
              • Oct 2010
              • 305

              #7
              Re: "Splotches"/uniformity problem with cyan since changing cartridges

              Originally posted by kingpd@businessprints.net
              I have great luck with some compatibles, but I only use them on monochrome desktop devices. That way I'm not putting the whole machine at risk or contaminated a big toner/developer reservoir.
              In my Canon I never bought original cartridges, only compatibles and never had a problem, I even managed to get about 2 refills out of each before quality degraded. Only once did I buy from another company and all 4 cartridges started leaking toner when about 60% was used which caused all pages to have darkened long edges until I got new compatibles from my previous supplier.

              However the better design of this HP printer has the cartridges "upside down" compared to the Canon I had, making similar leaks impossible since it would have to leak upwards.

              This printer also has the "all in one" cartridges so the drum and all those things are in the cartridges and I believe this means less risk of damage to the actual printer in case of a defect. I certainly know that whenever I had a print defect on the Canon a new cartridge always solved it.

              By the way, even if they did break the printer, just 2 sets of genuine cartridges cost almost the $2500 this printer sells for, so there's no way it can be worth getting originals even if compatibles were to break the printer every few sets! And that cyan print defect has only showed up in one particular photo, not in any other prints with cyan.

              Comment

              • kingpd@businessprints.net
                Senior Tech

                500+ Posts
                • Feb 2008
                • 921

                #8
                Re: "Splotches"/uniformity problem with cyan since changing cartridges

                Sounds like a defective cartridge.

                The one you refilled three times or so; you can probably make it last longer by rebuilding some of the components within the cartridges.

                Comment

                • aab1
                  End User
                  • Oct 2010
                  • 305

                  #9
                  Re: "Splotches"/uniformity problem with cyan since changing cartridges

                  Originally posted by kingpd@businessprints.net
                  Sounds like a defective cartridge.

                  The one you refilled three times or so; you can probably make it last longer by rebuilding some of the components within the cartridges.
                  I don't think it's really worth the trouble when it was under $40 for a new compatible cartridge for the Canon, even buying a single compatible for my new HP is under $70 and does 3 times more prints. It's not fun working in a toner cartridge, even refilling I sometimes don't do, I don't even know if I'll refill this HP, it already costs considerably less per page than the Canon even without refilling.

                  By the way, since these bigger HP cartridges do 3 times more prints, does this mean they won't last for 2 refills like the smaller Canon cartridges did because they already did 3 times the work when they're empty? Or are the parts made to last equally longer meaning I could still get 2 refills?

                  Thank

                  Comment

                  • Eric1968
                    Service Manager

                    1,000+ Posts
                    • Jan 2009
                    • 2458

                    #10
                    Re: "Splotches"/uniformity problem with cyan since changing cartridges

                    This is going to be a very annoying story. It's your own responsibility to use those compatible cartridges but DON'T come complaining here about quality issues!

                    Comment

                    • kingpd@businessprints.net
                      Senior Tech

                      500+ Posts
                      • Feb 2008
                      • 921

                      #11
                      Re: "Splotches"/uniformity problem with cyan since changing cartridges

                      Can't really say how long they'd last. Depends on if any of the parts go in them and what the "remanufacturer" did or didn't do to them and if they used new or old parts or if they just refilled virgin cartridges...

                      ...too many variables.

                      Sounds like you're generally having good luck with them so that's good. Like I said in the past, there's only a few types of machines I will even consider a generic.

                      I get second hand Canon copiers in (good office volume ones) and every time I inspect one that has a generic toner in it I say "f*ck me and usually make that one a parts machine.

                      Comment

                      • aab1
                        End User
                        • Oct 2010
                        • 305

                        #12
                        Re: "Splotches"/uniformity problem with cyan since changing cartridges

                        Originally posted by kingpd@businessprints.net
                        Sounds like you're generally having good luck with them so that's good. Like I said in the past, there's only a few types of machines I will even consider a generic.
                        Why? Is it due to risk of damaging the machine? Is that risk as high with a machine like mine where the drums are in each cartridge?

                        But as I said before, even if the compatibles broke the $2500 printer every 3 refills or so, it amazingly still ends up cheaper to use refills!

                        Comment

                        • jonezy999
                          just one copy??

                          Site Contributor
                          500+ Posts
                          • Feb 2010
                          • 952

                          #13
                          Re: "Splotches"/uniformity problem with cyan since changing cartridges

                          Originally posted by aab1
                          But as I said before, even if the compatibles broke the $2500 printer every 3 refills or so, it amazingly still ends up cheaper to use refills!
                          Until the 1st set you put in fuck it. You really don't grasp this concept do you.
                          I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                          Comment

                          • kingpd@businessprints.net
                            Senior Tech

                            500+ Posts
                            • Feb 2008
                            • 921

                            #14
                            Re: "Splotches"/uniformity problem with cyan since changing cartridges

                            risk of machine damage, or toner not working so good.

                            These are on more pricey models...several thousand on up. don't want to risk it.

                            Comment

                            • kyrenecopy
                              Trusted Tech

                              100+ Posts
                              • Apr 2012
                              • 205

                              #15
                              Re: "Splotches"/uniformity problem with cyan since changing cartridges

                              Originally posted by aab1
                              Why? Is it due to risk of damaging the machine? Is that risk as high with a machine like mine where the drums are in each cartridge?

                              But as I said before, even if the compatibles broke the $2500 printer every 3 refills or so, it amazingly still ends up cheaper to use refills!

                              I'm confused, are you buying a new $2500 printer after every 3 cartridges? Or does it just need service?
                              Testing 1-2-3, testing, testing. Is this thing on?

                              Comment

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