LJ4050 41.3 Unexpected paper size

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  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1636

    LJ4050 41.3 Unexpected paper size

    Replaced feed and sep. Switched tray. Replaced feed size board rg5-2673. Could I have a problem with the paper feed unit? TIA
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22753

    #2
    Re: LJ4050 41.3 Unexpected paper size

    Check these first:

    "Load paper tray #1" when letter sized images are sent. In tray #2 paper length linkage gets stuck, indicating paper size "Plain Exec". Free up paper length linkage in tray #2.

    "13.1.00 PAPER JAM" message. Paper is present in tray #2, yet all paper attempts to feed from empty tray #1. Combination of two problems: tray #2 set to custom paper size on side of tray, and paper empty sensor is missing from tray #1 (detecting non-existent paper). Set paper size on tray #2 to Std paper sizes. Install PE senor flag on tray #1.


    I've also seen those push switches fail on the paper size PWB.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1636

      #3
      Re: LJ4050 41.3 Unexpected paper size

      I replaced that board. No luck. It will feed 2 or 3 sheets thru then give the message, and shoot a blank. If I press go it will start again and do the same. Tray 2 loaded with paper. Tray 1 works fine

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22753

        #4
        Re: LJ4050 41.3 Unexpected paper size

        ... hmm. Sounds like the tray #2 pickup solenoid is either magnetized, or the sound damping pad had gone sticky. The test is to press down the actuator hard, then release. The actuator should return immediately. If there is any delay you've found the problem. There are several ways to fix.

        If magnetized the solenoid will have to be replaced.

        If the foam pad is sticky, clean off the old pad and adhesive. Punch an 8mm disk of rubber (I have an old bicycle inner tube for the purpose), and secure it with superglue. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Brian8506
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2009
          • 1636

          #5
          Re: LJ4050 41.3 Unexpected paper size

          380k on printer. I would guess pads. Solenoids dont go often. Is that easy to get to. I've only taken this to the frame a couple times.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22753

            #6
            Re: LJ4050 41.3 Unexpected paper size

            Only 10 minutes when you know where you're going. I did a 4100 last week, so it's fresh in my head.

            Remove cartridge
            rear fuser door,
            right side rear cover (over NIC)
            top cover (4 screws, laser shutter un-clipped from door)
            NIC box/cage assy (2 screws), slides out
            remaining right and left covers
            Two 4" long black shoulder screws at front left and front right
            Two machine screws from the area behind NIC box, and one connector ~14 pins
            One screw at left side rear

            Lift engine off cassette base

            metal plate off top of feed assy
            feed assy lifts right out into your hand. Ta Da! =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Brian8506
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2009
              • 1636

              #7
              Re: LJ4050 41.3 Unexpected paper size

              Thanks. Thats the job I've done only a couple times. Spend most time on copiers. I know its easy enough. I'll give it a shot later this week.

              Comment

              • Wild Bill
                Senior Tech

                500+ Posts
                • Jul 2005
                • 774

                #8
                Re: LJ4050 41.3 Unexpected paper size

                Definetlty the solenoid; Very common...
                Izzy

                Comment

                • Brian8506
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2009
                  • 1636

                  #9
                  Re: LJ4050 41.3 Unexpected paper size

                  So when I replaced the paper size board I had actually taken it from the customers 2nd machine. Turns out that guy was having the same message. Took both machines apart and cleaned adhesive from solenoid plate. No good. Now I'm gonna order a new paper size board and start over.

                  Comment

                  • Wild Bill
                    Senior Tech

                    500+ Posts
                    • Jul 2005
                    • 774

                    #10
                    Re: LJ4050 41.3 Unexpected paper size

                    You have to put electrical tape on the solenoid or it will not work correctly; just get the whole feed assembly their cheap
                    Izzy

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22753

                      #11
                      Re: LJ4050 41.3 Unexpected paper size

                      Originally posted by Wild Bill
                      You have to put electrical tape on the solenoid or it will not work correctly; just get the whole feed assembly their cheap
                      Confirm that. I found that the metal actuator will magnetize if it makes direct contact with the coil. It has to have some kind of a pad. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • Brian8506
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2009
                        • 1636

                        #12
                        Re: LJ4050 41.3 Unexpected paper size

                        Thanks. I'll try that Monday

                        Comment

                        • Brian8506
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Feb 2009
                          • 1636

                          #13
                          Re: LJ4050 41.3 Unexpected paper size

                          Unfortunately no good news. Changed paper size board and entire pfu and no luck. Customer upgrading so machine will probably be scrapped out. I hate losing battles.

                          Comment

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