Lexmark MX-410 no transfer

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  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    Lexmark MX-410 no transfer

    I've got a machine that is not transferring. I swapped the transfer roller with one from another machine and there was no change. Would the power supply be next in line?
  • driving lots of miles
    Trusted Tech

    250+ Posts
    • Jun 2016
    • 378

    #2
    Re: Lexmark MX-410 no transfer

    I assume you have tried a new image unit, after that there is not much use to spend time or effort as it is getting cost prohibitive to do much more. These boxes are throwaway.

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: Lexmark MX-410 no transfer

      Had once one KM 4050 which may be the same if I'm not mistaken. If you have blank print/copy try to change IU. It was the culprit in my case.
      Good luck
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1069

        #4
        Re: Lexmark MX-410 no transfer

        Not transferring as in no image? How about a half-print test? Any image on the IU(s)?

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        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: Lexmark MX-410 no transfer

          contacts in good shape?
          yeah they are the cheaper line

          they aren't using remans are they... had a cust using a China brand most were leaks..did have some FTP

          Comment

          • theengel
            Service Manager

            1,000+ Posts
            • Nov 2011
            • 1784

            #6
            Re: Lexmark MX-410 no transfer

            You get a light image on the paper, when you do a stop test, you find that much of the image didn't transfer. That's what I mean by no transfer.

            Comment

            • Lance15
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jun 2015
              • 1069

              #7
              Re: Lexmark MX-410 no transfer

              Just realized this is a B&W unit.....duh!

              Is the Imaging Unit okay? Worked on one of these last week and right after I updated the firmware, I started getting image defects from the same imaging unit that was in the machine when I arrived. Junk IU's.

              Comment

              • theengel
                Service Manager

                1,000+ Posts
                • Nov 2011
                • 1784

                #8
                Re: Lexmark MX-410 no transfer

                Cust tried the imaging unit before I got there. But again, the drum has the image on it. It's just not transferring.

                Comment

                • Lance15
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jun 2015
                  • 1069

                  #9
                  Re: Lexmark MX-410 no transfer

                  Gotta suspect the transfer roller or power supply (combo LV & HV).

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Lexmark MX-410 no transfer

                    Originally posted by theengel
                    Cust tried the imaging unit before I got there. But again, the drum has the image on it. It's just not transferring.
                    Ok.. then check the contacts..they used to be one assmy to the brds once I get to my paper I check the manuals... do you have them? If not..get with me.



                    Sent from my SM-G960U using Tapatalk

                    Comment

                    • Lance15
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jun 2015
                      • 1069

                      #11
                      Re: Lexmark MX-410 no transfer

                      I would think the contacts would be okay. Lexmark redesigned them to be inside a plastic "carrier". Unlike the exposed contacts in like the E460 series. These contacts got squashed and bent all the time.

                      Comment

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