Lexmark MS 310d error and paper jam lights blinking

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  • thurmmy
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2016
    • 102
    #1

    Lexmark MS 310d error and paper jam lights blinking

    I have a customer whose printer has the error and paper jam indicators are blinking. The printer operates normally. What does this indicate. I cannot find this combination listed anywhere.
    Tags: blinking, error, jam, paper, printer
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1326
      #2
      Re: Lexmark MS 310d error and paper jam lights blinking

      Originally posted by thurmmy
      I have a customer whose printer has the error and paper jam indicators are blinking. The printer operates normally. What does this indicate. I cannot find this combination listed anywhere.
      have you tried to update the firmware?

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        • Drivee
          Trusted Tech

          250+ Posts
          • Nov 2020
          • 322
          #3
          Re: Lexmark MS 310d error and paper jam lights blinking

          It is not the firmware and if you using aftermarket cartridge, you will not be able to print again anything.
          They blinking yellow or green? I guess yellow.

          Press stop and go in same time and keep at least 5 sec to clear this.

            Comment

            • GIUBOSS
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2013
              • 1326
              #4
              Re: Lexmark MS 310d error and paper jam lights blinking

              Originally posted by Drivee
              It is not the firmware and if you using aftermarket cartridge, you will not be able to print again anything.
              They blinking yellow or green? I guess yellow.

              Press stop and go in same time and keep at least 5 sec to clear this.
              if it does not solve this problem, it will at least correct others and probably improve operation

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22621
                  #5
                  Re: Lexmark MS 310d error and paper jam lights blinking

                  Did your "anywhere" researches include the service and user manuals? =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

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