lexmark xm1342

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  • Norvenmunkey
    Technician
    • Jun 2021
    • 23
    #1

    lexmark xm1342

    Hi. i have a lexmark XM1342, which keeps having a non responsive touch screen. i have updated firmare, reseated all cable to main pwb.
    the screen works ok for awhile (3 days to a couple of weeks). Just wondering if anyone has come across this problem.
    Tags: couple, lexmark, screen, weeks, xm1342
    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1110
      #2
      Re: lexmark xm1342

      if you have to replace the touch screen. make sure you do not replace any other boards until that process is complete.

        Comment

        • Norvenmunkey
          Technician
          • Jun 2021
          • 23
          #3
          Re: lexmark xm1342

          Originally posted by dalewb74
          if you have to replace the touch screen. make sure you do not replace any other boards until that process is complete.
          Other than that, is it just a straightforward swap.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22924
              #4
              Re: lexmark xm1342

              ... and firmware. Always firmware when you're changing a board.

              Also be cautious with the ribbon cables. They're easy to mess up. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22801
                  #5
                  Re: lexmark xm1342

                  Originally posted by blackcat4866
                  ... and firmware. Always firmware when you're changing a board.

                  Also be cautious with the ribbon cables. They're easy to mess up. =^..^=
                  +2 on the cables.

                  had a tech booger up cables on two different boards. Boss was NOT happy.

                    Comment

                    • Norvenmunkey
                      Technician
                      • Jun 2021
                      • 23
                      #6
                      Re: lexmark xm1342

                      Originally posted by blackcat4866
                      ... and firmware. Always firmware when you're changing a board.

                      Also be cautious with the ribbon cables. They're easy to mess up. =^..^=
                      Thanks for that. You been a great help!

                        Comment

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