Lexmark CX532adwe - Duplex problem

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  • harps05
    Field Service Engineer

    100+ Posts
    • Mar 2012
    • 103

    Lexmark CX532adwe - Duplex problem

    Hi all,

    Have a Lexmark CX532adwe (1,100 pages). Has a problem duplexing. It prints the page front and back pages correctly. But when it is exiting after printing the rear side it gets about halfway out, hesitates then takes it back in about a centimeter and registers a 231.15a jam. When the page is removed it has printed perfectly, it's just that it wants to take it back in after, what should be, completion. This is a job that was assigned to us and the parts provided, and fitted were an exit sensor and the inner deflector on the inner front door. This failed to resolve the problem. Any ideas? Lexmark's are not a brand that we specialize in.
  • Keli
    Junior Member
    • Mar 2023
    • 5

    #2
    Re: Lexmark CX532adwe - Duplex problem

    Relatively new model. Never encountered any serious problems.
    But try to do what is described in the article.

    Article

    Comment

    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1057

      #3
      Re: Lexmark CX532adwe - Duplex problem

      update firmware?

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