Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

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  • forumoto
    Technician
    • Nov 2019
    • 15

    Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35063

    #2
    Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

    A stepper motor controlled by the DRB in the right drawer has failed.

    The right drawer is the registration section.

    Comment

    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1330

      #3
      Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

      Switch to SP mode and use SP5804 to test engine operation to determine which engine is not working.

      Comment

      • forumoto
        Technician
        • Nov 2019
        • 15

        #4
        Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

        Originally posted by slimslob
        A stepper motor controlled by the DRB in the right drawer has failed.

        The right drawer is the registration section.
        yea I know that the right drawer but now to pinpoint which motor is my concern. I did attached photos of the right drawer else where in another thread

        Comment

        • forumoto
          Technician
          • Nov 2019
          • 15

          #5
          Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

          Originally posted by GIUBOSS
          Switch to SP mode and use SP5804 to test engine operation to determine which engine is not working.
          many guideline as to how to reform your suggestion, I mean how to switch to that mode?

          i really need help on locating this stepper motor error 2, or does it means the error code is not pointing to one particular fault motor?

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35063

            #6
            Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

            Originally posted by forumoto
            many guideline as to how to reform your suggestion, I mean how to switch to that mode?

            i really need help on locating this stepper motor error 2, or does it means the error code is not pointing to one particular fault motor?
            It could be a motor, a wire harness or the board. That is what YOU have to trouble shoot on sight. If it is a hard error you can follow the output tests section of the service manual to determine which motor is not turning on.

            Comment

            • davel
              Technician

              1,000+ Posts
              • Oct 2011
              • 1045

              #7

              Comment

              • forumoto
                Technician
                • Nov 2019
                • 15

                #8
                Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

                Originally posted by slimslob
                It could be a motor, a wire harness or the board. That is what YOU have to trouble shoot on sight. If it is a hard error you can follow the output tests section of the service manual to determine which motor is not turning on.

                i have checked all
                harness Connector connecting all
                motors behind the right drawer assembly and all seems fine. I am suspecting the board in the drb but I want to be sure if I shoukd
                get the point to point diagram to read and cross check before.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

                  Originally posted by forumoto
                  i have checked all
                  harness Connector connecting all
                  motors behind the right drawer assembly and all seems fine. I am suspecting the board in the drb but I want to be sure if I shoukd
                  get the point to point diagram to read and cross check before.
                  HOW are you checking them? visually? NOT GOOD enough..

                  very least you need to know how to read and use a multi/ohm meter.!

                  do you have a service manual?

                  can you enter service mode?

                  otherwise get off your wallet and Pay a Trained tech!

                  Comment

                  • forumoto
                    Technician
                    • Nov 2019
                    • 15

                    #10
                    Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

                    Comment

                    • forumoto
                      Technician
                      • Nov 2019
                      • 15

                      #11
                      Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

                      Originally posted by Phil B.
                      HOW are you checking them? visually? NOT GOOD enough..

                      very least you need to know how to read and use a multi/ohm meter.! “ Yes

                      do you have a service manual? “ Yes

                      can you enter service mode? “ Will consult my Service Manual for it” even though my fiery computer is not linking up to the printer.

                      otherwise get off your wallet and Pay a Trained tech!
                      yes i know how to use Dvom, I know how to check continuity test , I have service manual but without the point to point diagram. If someone know of a seller who would trade this diagram or schematic, I will pay to get this. Am not a novice here, I work on other brands, is just that am new to this and I won’t be the one to make the machine become more problem.
                      Last edited by forumoto; 11-25-2019, 08:22 AM.

                      Comment

                      • GIUBOSS
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Jul 2013
                        • 1330

                        #12
                        Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

                        did you read the forum rules? you have tried before to ask in the section "requests manual of service" specifying your requirement and perhaps with a minimum of contribution. We always start with the first gear ... and you will get far

                        Comment

                        • howling
                          Technician
                          • Feb 2019
                          • 35

                          #13
                          Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

                          actually you dont have to really look at the manual (least for my part) i mean if its a motor check the motor itself visually to know the supplied voltage if its say 24 then check if you have 24 volts supply.... you can at least isolate if you have bad motor or bad supply...and sometimes its written in the pcb if you just spare some time to look for it its actually there written all over the pcb

                          Comment

                          • forumoto
                            Technician
                            • Nov 2019
                            • 15

                            #14
                            Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

                            Originally posted by GIUBOSS
                            did you read the forum rules? you have tried before to ask in the section "requests manual of service" specifying your requirement and perhaps with a minimum of contribution. We always start with the first gear ... and you will get far
                            thanks for the proverb, but also knows that before you will see a toad running in a broad day light, you must know that something is running after it��

                            infact I have a service manual of 2000 plus pdf pages, but without the point to point diagram
                            Last edited by forumoto; 11-25-2019, 10:18 AM.

                            Comment

                            • forumoto
                              Technician
                              • Nov 2019
                              • 15

                              #15
                              Re: Ricoh Pro C751 - SC590-2 Stepper Motor Error 2

                              Originally posted by howling
                              actually you dont have to really look at the manual (least for my part) i mean if its a motor check the motor itself visually to know the supplied voltage if its say 24 then check if you have 24 volts supply.... you can at least isolate if you have bad motor or bad supply...and sometimes its written in the pcb if you just spare some time to look for it its actually there written all over the pcb

                              am grateful for this guideline.

                              Comment

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