Sp c430dn black toner bottle not rotating

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1586

    Sp c430dn black toner bottle not rotating

    Looks like the black toner bottle is not being rotated by motor. Other three seem to turn just fine. Although all colors are washed out. Is this a huge job does anyone know?
  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1045

    #2
    Re: Sp c430dn black toner bottle not rotating

    What have you checked so far? Is it calling for toner, PM counts, output mode.

    Comment

    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1586

      #3
      Re: Sp c430dn black toner bottle not rotating

      Not asking for toner but when I cheat the door and do a manual add toner you can obviously see the block bottle struggle to turn

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3873

        #4
        Re: Sp c430dn black toner bottle not rotating

        Pump's gone.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • mrfuser
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2007
          • 1586

          #5
          Re: Sp c430dn black toner bottle not rotating

          Ok so the pump rotates the toner bottle on this unit? Is this a big job? Client needs to know cost vs replacement of machine

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #6
            Re: Sp c430dn black toner bottle not rotating

            Originally posted by TonerMunkeh
            Pump's gone.
            +1
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393

              #7
              Re: Sp c430dn black toner bottle not rotating

              Originally posted by mrfuser
              Ok so the pump rotates the toner bottle on this unit? Is this a big job? Client needs to know cost vs replacement of machine
              Not hard on spc430 its in the manual the mpc version is harder
              Regards Mark

              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

              https://copierservices.simdif.com

              Comment

              • Oze
                Ricoh Fanboy

                1,000+ Posts
                • Jul 2008
                • 1663

                #8
                Re: Sp c430dn black toner bottle not rotating

                Also if ONE pump goes we do all four as a set to future proof having to reattend and do the job again.

                Comment

                • TonerMunkeh
                  Professional Moron

                  2,500+ Posts
                  • Apr 2008
                  • 3873

                  #9
                  Re: Sp c430dn black toner bottle not rotating

                  Originally posted by mrfuser
                  Ok so the pump rotates the toner bottle on this unit? Is this a big job? Client needs to know cost vs replacement of machine
                  First time you do one I'd say about an hour and a half.
                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                  Hit it.

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 7931

                    #10
                    Re: Sp c430dn black toner bottle not rotating

                    This model has a hopper & toner supply motor, this motor drives the bottle.

                    All 4 motors are the same you could swap the motor to confirm before you order new?



                    430.pdf
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • sandmanmac
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Feb 2009
                      • 3947

                      #11
                      Re: Sp c430dn black toner bottle not rotating

                      Originally posted by mrfuser
                      Ok so the pump rotates the toner bottle on this unit? Is this a big job? Client needs to know cost vs replacement of machine
                      Although I have it already, it took a grand total of 5 seconds to find several (free) downloads for the SM, and another 5 for the PM.

                      You're as resourceful as ever....

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 7931

                        #12
                        Re: Sp c430dn black toner bottle not rotating

                        Originally posted by sandmanmac
                        Although I have it already, it took a grand total of 5 seconds to find several (free) downloads for the SM, and another 5 for the PM.

                        You're as resourceful as ever....
                        Oh many times i've been stuck in the field for a part number etc most manuals you can Google & download for free.

                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • sandmanmac
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Feb 2009
                          • 3947

                          #13
                          Re: Sp c430dn black toner bottle not rotating

                          Originally posted by copier tech
                          Oh many times i've been stuck in the field for a part number etc most manuals you can Google & download for free.

                          That's not, and has never been the case here.
                          There's an extensive history of incompetence and laziness

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7635

                            #14
                            Re: Sp c430dn black toner bottle not rotating

                            Originally posted by sandmanmac
                            That's not, and has never been the case here.
                            There's an extensive history of incompetence and laziness
                            Totally agree. Glad I'm not the only one who see it. I hate not to help fellow tech but it's just over me in this case.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

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