Bizhub c224e - Error code: C- c212

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  • michal0110
    Junior Member
    • Apr 2017
    • 6

    #1

    [Error Code] Bizhub c224e - Error code: C- c212

    Hey,


    My printer: Bizhub c224e
    Error code: C- c212
    When: downloading scans through printer website


    So I can send something to printer and print it, also I can scan something to printer hdd. Problem is with downloading scan.
    When I want to download scan through web it says something like "you can't do it, error" and the printer shows error C- c212.
    Maybe someone know what can be the problem?


    Thx for help!
  • Max
    Senior Tech

    500+ Posts
    • Oct 2011
    • 548

    #2
    Re: Bizhub c224e - Error code: C- c212

    Try firmware

    Comment

    • michal0110
      Junior Member
      • Apr 2017
      • 6

      #3
      Re: Bizhub c224e - Error code: C- c212

      Is there any other way to repair?

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8105

        #4
        Re: Bizhub c224e - Error code: C- c212

        Originally posted by michal0110
        Is there any other way to repair?
        Try another browser, chrome is usually reliable.

        What firmware & function version is the machine on?
        if still on factory you will have various issues.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        ​

        Comment

        • laitang
          Senior Tech

          500+ Posts
          • Nov 2012
          • 627

          #5
          Re: Bizhub c224e - Error code: C- c212

          You need reinstall the loadable device driver

          Comment

          • michal0110
            Junior Member
            • Apr 2017
            • 6

            #6
            Re: Bizhub c224e - Error code: C- c212

            Originally posted by copier tech
            Try another browser, chrome is usually reliable.


            What firmware & function version is the machine on?
            if still on factory you will have various issues.

            I tried on IE and the same.
            Firmware:
            ROM Version
            MFP Card Version A5C10Y0-F000-GD3-E4-400
            MFP Controller BOOT Program A5C10Y0-1E00-G00-04(00)
            MFP Controller Linux Base Linux-2.6.26.8-rt16
            MFP Controller Kernel Program A5C10Y0-1C00-G00-51
            MFP Controller SubSet A5C10Y0-1F00-GC1-G0(00)
            MFP Controller A5C10Y0-0100-GD3-E4(00)
            Operation Panel Message Data A5C10Y0-8100-G00-E4-400
            Fax Board Controller1
            Fax Board Controller2
            Engine Parameter A5C10Y0-0054-G00-01
            Engine BOOT A5C10Y0-0055-G00-00
            Scanner A5C10Y0-0023-G00-30
            Printer A5C10Y0-0050-G00-25
            ADF A3CF0Y0-0024-G00-12
            Finisher
            RU
            ZU
            Panel CPU A55V0Y0-8900-G60-00
            DSC1
            DSC2
            Loadable Device Driver1 A2XK0Y0-A520-G00-02(00)
            Loadable Device Driver2
            SD
            Voice Data
            Movie Data A5C10Y0-C000-G00-00
            Dictionary Data A5C10Y0-B100-G00-00
            OCR Library
            Panel Sound Data A5C10Y0-C200-G00-00
            MFP Controller Thread Image Parameter A5C10Y0-8B00-G00-01
            MFP Controller PIC Image Parameter A5C10Y0-8A00-G00-01
            MFP Controller System A5C10Y0-1000-GD3-E4(00)
            MFP Controller Print Controller A5C10Y0-3000-GC2-W2
            MFP Controller Print Controller Font A5C10Y0-3F00-G00-W0
            MFP Controller Print Controller Demo Page A5C10Y0-3E00-G00-01
            MFP Controller MIO A5C10Y0-5000-G00-E3(00)
            MFP Controller PIC A5C10Y0-8200-G00-91


            Originally posted by laitang
            You need reinstall the loadable device driver
            Hmm can you write me how to do it?

            Comment

            • michal0110
              Junior Member
              • Apr 2017
              • 6

              #7
              Re: Bizhub c224e - Error code: C- c212

              Originally posted by copier tech
              Try another browser, chrome is usually reliable.

              What firmware & function version is the machine on?
              if still on factory you will have various issues.
              MFP Card Version A5C10Y0-F000-GD3-E4-400
              MFP Controller BOOT Program A5C10Y0-1E00-G00-04(00)
              MFP Controller Linux Base Linux-2.6.26.8-rt16
              MFP Controller Kernel Program A5C10Y0-1C00-G00-51
              MFP Controller SubSet A5C10Y0-1F00-GC1-G0(00)
              MFP Controller A5C10Y0-0100-GD3-E4(00)
              Operation Panel Message Data A5C10Y0-8100-G00-E4-400
              Fax Board Controller1
              Fax Board Controller2
              Engine Parameter A5C10Y0-0054-G00-01
              Engine BOOT A5C10Y0-0055-G00-00
              Scanner A5C10Y0-0023-G00-30
              Printer A5C10Y0-0050-G00-25
              ADF A3CF0Y0-0024-G00-12
              Finisher
              RU
              ZU
              Panel CPU A55V0Y0-8900-G60-00
              DSC1
              DSC2
              Loadable Device Driver1 A2XK0Y0-A520-G00-02(00)
              Loadable Device Driver2
              SD
              Voice Data
              Movie Data A5C10Y0-C000-G00-00
              Dictionary Data A5C10Y0-B100-G00-00
              OCR Library
              Panel Sound Data A5C10Y0-C200-G00-00
              MFP Controller Thread Image Parameter A5C10Y0-8B00-G00-01
              MFP Controller PIC Image Parameter A5C10Y0-8A00-G00-01
              MFP Controller System A5C10Y0-1000-GD3-E4(00)
              MFP Controller Print Controller A5C10Y0-3000-GC2-W2
              MFP Controller Print Controller Font A5C10Y0-3F00-G00-W0
              MFP Controller Print Controller Demo Page A5C10Y0-3E00-G00-01
              MFP Controller MIO A5C10Y0-5000-G00-E3(00)
              MFP Controller PIC A5C10Y0-8200-G00-91

              Originally posted by laitang
              You need reinstall the loadable device driver
              Can you tell me how to do it?

              Comment

              • laitang
                Senior Tech

                500+ Posts
                • Nov 2012
                • 627

                #8
                Re: Bizhub c224e - Error code: C- c212

                A2XK0Y0-A520-G00-02 is loadable device driver or C224 not C224e.
                Depend on authentication unit installed on the mfp: AU-102 or AU-201, you need uninstall old driver then reinstall new driver.
                Perform your provider.

                Comment

                • laitang
                  Senior Tech

                  500+ Posts
                  • Nov 2012
                  • 627

                  #9
                  Re: Bizhub c224e - Error code: C- c212

                  Movie Data is old, latest is A5C10Y0-C000-G00-30

                  Comment

                  • oldminolta

                    #10
                    Re: Bizhub c224e - Error code: C- c212

                    [ATTACH]37326
                    Attached Files

                    Comment

                    • Woxner
                      Senior Tech

                      500+ Posts
                      • Jul 2011
                      • 829

                      #11
                      Re: Bizhub c224e - Error code: C- c212

                      its a card authentication error. load the loadable driver with a usb in service mode under loadable driver

                      Comment

                      • EarthKmTech
                        Step aside, noob

                        1,000+ Posts
                        • May 2009
                        • 2139

                        #12
                        Re: Bizhub c224e - Error code: C- c212

                        I had this error code on a machine sharing a power strip with a 1960's fridge at a school, it kept happening every few weeks and corrupting the hdd even with a new one. Once the machine and the fridge were separated the issue no longer occurred. It wasn't the card reader or the loadable device driver, it was the unreadable hdd itself resulting in the code. In my case it was likely massive voltage spikes on the power line every time the old fridge started and stopped.

                        (KM card reader and papercut MF in use)

                        Comment

                        • michal0110
                          Junior Member
                          • Apr 2017
                          • 6

                          #13
                          Re: Bizhub c224e - Error code: C- c212

                          I got new firmware, now it is:
                          ROM Version
                          MFP Card Version A5C10Y0-F000-G20-M1-990
                          MFP Controller BOOT Program A5C10Y0-1E00-G00-04(00)
                          MFP Controller Linux Base Linux-2.6.26.8-rt16
                          MFP Controller Kernel Program A5C10Y0-1C00-G00-76
                          MFP Controller SubSet A5C10Y0-1F00-G00-M5(00)
                          MFP Controller A5C10Y0-0100-G20-M1(00)
                          Operation Panel Message Data A5C10Y0-8100-G00-M0-990
                          Fax Board Controller1
                          Fax Board Controller2
                          Fax Board Controller3
                          Fax Board Controller4
                          Engine Parameter A5C10Y0-0054-G00-01
                          Engine BOOT A5C10Y0-0055-G00-00
                          Scanner A5C10Y0-0023-G00-33
                          Printer A5C10Y0-0050-G00-31
                          ADF A3CF0Y0-0024-G00-16
                          Finisher
                          RU
                          ZU
                          Panel CPU A55V0Y0-8900-G60-00
                          DSC1
                          DSC2
                          Loadable Device Driver1 A2XK0Y0-A520-G00-02(00)
                          Loadable Device Driver2
                          SD
                          Voice Data
                          Movie Data A5C10Y0-C000-G00-00
                          Dictionary Data A5C10Y0-B100-G00-00
                          OCR Library
                          Panel Sound Data A5C10Y0-C200-G00-00
                          MFP Controller Thread Image Parameter A5C10Y0-8B00-G00-01
                          MFP Controller PIC Image Parameter A5C10Y0-8A00-G00-05
                          MFP Controller System A5C10Y0-1000-G20-M1(00)
                          MFP Controller Print Controller A5C10Y0-3000-G01-47
                          MFP Controller Print Controller Font A5C10Y0-3F00-G01-41
                          MFP Controller Print Controller Demo Page A5C10Y0-3E00-G00-81
                          MFP Controller MIO A5C10Y0-5000-G00-U5(00)
                          MFP Controller PIC A5C10Y0-8200-G00-B5

                          But I still got the error.
                          I should say that before the problem came, I installed card authentication device.

                          Comment

                          • cooke123
                            Junior Member
                            • May 2019
                            • 3

                            #14
                            Re: Bizhub c224e - Error code: C- c212

                            Originally posted by laitang
                            You need reinstall the loadable device driver

                            thanks for that is was the card reader driver, uninstalled then installed all ok

                            Comment

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