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DSharpe
05-17-2018, 04:53 PM
Was hoping this wasnt going to be an issue issue on this model. Everything has been reseated, has latest firmware and diagnostic check come out fine. Machine is only a few weeks old. Good times!!

Phil B.
05-17-2018, 05:50 PM
Was hoping this wasnt going to be an issue issue on this model. Everything has been reseated, has latest firmware and diagnostic check come out fine. Machine is only a few weeks old. Good times!!

what is an E301?

Synthohol
05-17-2018, 05:52 PM
Carefully reset the ram chip(s)

301 is an incorrect memory error

DSharpe
05-17-2018, 05:56 PM
Was hoping this wasnt going to be an issue issue on this model. Everything has been reseated, has latest firmware and diagnostic check come out fine. Machine is only a few weeks old. Good times!!


Well, since ive posted this there has been a firmware update within the past few minutes that fixes this possible (E301) and a lot of other things. Will update you guys in a few days, as im downloading the firmware as i type this.

DSharpe
05-17-2018, 08:02 PM
what is an E301?

3.25.7 CE301, CE302, CE303, CE304, CE305 (bizhub 558/458/368/308) (1) Contents Trouble type CE301: Referring incorrect memory CE302: Incorrect command CE303: Finished due to error inside Qt library CE304: Finished due to error outside Qt library CE305: Program forced to stop Rank C Trouble detection condition Error occurred with the process inside the MFP controller. Trouble isolation Relevant electrical parts MFP board (MFPB)

DSharpe
05-17-2018, 08:05 PM
Carefully reset the ram chip(s)

301 is an incorrect memory error


I went ahead and updated the firmware in hopes that will take care of the issue. If not, i will look into resetting those chips. That will be a first for me.

Bix
05-18-2018, 04:34 PM
Hi, this could also be a problem with PDF files.
This happened to us in a bizhub 458.
Instead of using Chrome, they now print with Adobe Acrobat and the problem is gone.

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