View Full Version : Bizhub 284e loses IP address

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10-17-2019, 07:07 PM
Good evening from Greece guys.
I have a problem with a bizhub 284e.
When the customer switches off the main swith, the machine lose its IP address.
It has happened before with a 224e, which occasionaly loses IP during weekend breaks...
Any suggestions?

10-17-2019, 07:11 PM
Is it set to DHCP or Static? =^..^=

10-17-2019, 07:15 PM
Possible battery backup issues...This is pretty old E

10-17-2019, 07:40 PM
The nvram is an ssd. There is no bettery.

I suggest doing a network initialize and set a static address DNS and all.

10-17-2019, 08:08 PM
It is set to static.
I'll initialize the network and I will give you the feedback guys.

10-18-2019, 03:17 AM
when you say it loses IP what does it revert back to?

i thought default would be for it to go onto dhcp

If its going onto dhcp then just reserve it that address in server/router

Does it also lose the smtp address?

10-21-2019, 09:17 AM
Interesting topic.

I also had a customer complain recently that the IP address was being lost on an e series set to MANUAL.

BS was what i was thinking but maybe I shouldn’t have... LOL.

So far no call backs since updating to GDM-M1 anyway, it was running older and thought - what the hell.

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