Konica c284 copies with problems

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  • enricocopyline
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2018
    • 113

    Konica c284 copies with problems

    Good morning
    I have a konica c284 that works very well in printing but in copy of from problems and it copies me as in attached images. bottom in copies
    I have already replaced the main board but I have not solved the problem
    What could it be?


    SKMBT_C28420071310430_0001.jpgSKMBT_C28420071310430_0002.jpgSKMBT_C28420071310430_0003.jpg
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7879

    #2
    Re: Konica c284 copies with problems

    Originally posted by enricocopyline
    Good morning
    I have a konica c284 that works very well in printing but in copy of from problems and it copies me as in attached images. bottom in copies
    I have already replaced the main board but I have not solved the problem
    What could it be?


    [ATTACH=CONFIG]46186[/ATTACH][ATTACH=CONFIG]46185[/ATTACH][ATTACH=CONFIG]46184[/ATTACH]
    What exactly is the issue, it's not easy to see from your samples?

    But you replaced the main board for a quality fault is that right?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • enricocopyline
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jun 2018
      • 113

      #3
      Re: Konica c284 copies with problems

      Originally posted by copier tech
      What exactly is the issue, it's not easy to see from your samples?

      But you replaced the main board for a quality fault is that right?
      unfortunately you do not see it but it is the bottom of the whole copy and bad photocopy

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7879

        #4
        Re: Konica c284 copies with problems

        Originally posted by enricocopyline
        unfortunately you do not see it but it is the bottom of the whole copy and bad photocopy


        Post a sample of the gradation test prints in CE mode.

        It maybe the print quality is poor but when you take a copy makes it look worse.

        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • Toxic
          Senior Tech

          500+ Posts
          • Dec 2009
          • 690

          #5
          Re: Konica c284 copies with problems

          Bit strange to replace board because quality issue...
          Did you check drums,developing,tr.belt, clean scanner...etc before replace main board?
          And it is never good to test copy this machine internal test print.

          Comment

          • enricocopyline
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jun 2018
            • 113

            #6
            Re: Konica c284 copies with problems

            Originally posted by copier tech


            Post a sample of the gradation test prints in CE mode.

            It maybe the print quality is poor but when you take a copy makes it look worse.

            gradatione test it's ok

            perhaps the problem is better seen here

            GRAD.pdfPROBLEM.pdf

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7879

              #7
              Re: Konica c284 copies with problems

              Originally posted by enricocopyline
              gradatione test it's ok

              perhaps the problem is better seen here

              [ATTACH]46190[/ATTACH][ATTACH]46189[/ATTACH]
              OK so the gradations look good.

              Are the test pattens BOTH a copy?
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22809

                #8
                Re: Konica c284 copies with problems

                Originally posted by enricocopyline
                gradatione test it's ok

                perhaps the problem is better seen here

                [ATTACH]46190[/ATTACH][ATTACH]46189[/ATTACH]
                ok i'll ask the question that you failed to answer..

                why replace a board when it is clearly a hardware issue?

                look at the ITB and drums.

                what are the page counts on supplies/PM parts?

                Comment

                • enricocopyline
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Jun 2018
                  • 113

                  #9
                  Re: Konica c284 copies with problems

                  I changed the card to make an attempt to understand what it could have been
                  itb and drums are good
                  if they weren't good you could see some problems even in the press
                  and not just in copy and scan

                  test pattern are print.

                  the problem does it even by doing a scan it is not a consumable problem.

                  Comment

                  • emujo2
                    Service Manager

                    1,000+ Posts
                    • Mar 2017
                    • 1580

                    #10
                    Re: Konica c284 copies with problems

                    PCQ can be caused by electronics..Scanner and printer boards can contribute..However, the fact that he wants us to help him based on PDFs that, according to him, don't show the problem, is what I can't get past. E

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7569

                      #11
                      Re: Konica c284 copies with problems

                      Maybe the wavy bird chart is your problem? Does it do this from both DF and scan glass?
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • enricocopyline
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Jun 2018
                        • 113

                        #12
                        Re: Konica c284 copies with problems

                        Maybe I did not say it clear enough

                        this is the problem (PROBLEM pdf) and it does it both in scan and in copy from DF and from scan glass

                        in print it works very well

                        PROBLEM.pdf

                        Comment

                        • Albonline
                          Service Manager

                          1,000+ Posts
                          • Sep 2008
                          • 1098

                          #13
                          Re: Konica c284 copies with problems

                          IF this happens only on scanning/copying. reseat all optical connections ck for bent scanner unit, clean everything in the optics area look to see if ccd has been moved.clean added ram connections.replace ccd.

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7569

                            #14
                            Re: Konica c284 copies with problems

                            Originally posted by Albonline
                            IF this happens only on scanning/copying. reseat all optical connections ck for bent scanner unit, clean everything in the optics area look to see if ccd has been moved.clean added ram connections.replace ccd.
                            Looks digital agree. Common problem on these is front left corner of the scanner unit bent during transportation or by customers. Give it a tug upwards and check the image again. Exchange RAM modules with another working. Let us know.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7569

                              #15
                              Re: Konica c284 copies with problems

                              To check image just copy blank A4 sheet. I believe it will have those bands of greenish stripes on copy.
                              Tug scanner and make another copy if stripes became less you know you're on right track. Tweak it until your copy is blank as original. Next do it with A3 paper. If you're lucky that may solve your problem.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

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