c3350i service mode password reset

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  • adecanmin
    Trusted Tech
    Site Contributor
    250+ Posts
    • Oct 2010
    • 262

    c3350i service mode password reset

    Gentleman

    Recently purchased this model and it no longer has the default password. I looked at the solutions and it refers to firmware to reset the password. I don't have
    KBA01400152 to see which firmware I need.
    Thanks
  • techsxge
    Senior Tech
    Site Contributor
    500+ Posts
    • Jan 2022
    • 661

    #2
    Re: c3350i service mode password reset

    Originally posted by adecanmin
    Gentleman

    Recently purchased this model and it no longer has the default password. I looked at the solutions and it refers to firmware to reset the password. I don't have
    KBA01400152 to see which firmware I need.
    Thanks
    Are you a customer or tech? IF you are a customer, please ask the company you bought the machine from.

    Comment

    • adecanmin
      Trusted Tech
      Site Contributor
      250+ Posts
      • Oct 2010
      • 262

      #3
      Re: c3350i service mode password reset

      I hit the cancel button and it brought up this 40 digit code. I imputed the code but it said it cannot confirm. The machine is not hooked up to the network as of yet. Am I on the right path?

      Comment

      • adecanmin
        Trusted Tech
        Site Contributor
        250+ Posts
        • Oct 2010
        • 262

        #4
        Re: c3350i service mode password reset

        Originally posted by techsxge
        Are you a customer or tech? IF you are a customer, please ask the company you bought the machine from.
        Tech of course. I've been working on Konica Minoltas for a long while and Minoltas before that. Wholesalers wouldn't have that information. Of all the machines I've purchased this is first one that someone changed the default.

        Comment

        • techsxge
          Senior Tech
          Site Contributor
          500+ Posts
          • Jan 2022
          • 661

          #5
          Re: c3350i service mode password reset

          Originally posted by adecanmin
          I hit the cancel button and it brought up this 40 digit code. I imputed the code but it said it cannot confirm. The machine is not hooked up to the network as of yet. Am I on the right path?
          While i dont know about the C3350i im quite sure that there should be others Ways. The normal procedure and password 4x 9272 does not work? Can you access the Service mode when you enter trouble reset?

          Comment

          • techsxge
            Senior Tech
            Site Contributor
            500+ Posts
            • Jan 2022
            • 661

            #6
            Re: c3350i service mode password reset

            Originally posted by adecanmin
            Tech of course. I've been working on Konica Minoltas for a long while and Minoltas before that. Wholesalers wouldn't have that information. Of all the machines I've purchased this is first one that someone changed the default.
            Oh alrigt because you said you bought a machine but i guess you bought it of the used market then?

            Comment

            • techsxge
              Senior Tech
              Site Contributor
              500+ Posts
              • Jan 2022
              • 661

              #7
              Re: c3350i service mode password reset

              Uhm you might be able to use A145FW.tar to reset the machine. Document does not list the c3350i but i am quite sure that there are no real differences between those machines. If you'd like to try this i can send you the file.

              Comment

              • Albonline
                Service Manager
                1,000+ Posts
                • Sep 2008
                • 1057

                #8
                Re: c3350i service mode password reset

                Originally posted by techsxge
                Uhm you might be able to use A145FW.tar to reset the machine. Document does not list the c3350i but i am quite sure that there are no real differences between those machines. If you'd like to try this i can send you the file.
                789be is reset file for this unit.

                Comment

                • adecanmin
                  Trusted Tech
                  Site Contributor
                  250+ Posts
                  • Oct 2010
                  • 262

                  #9
                  Re: c3350i service mode password reset

                  Originally posted by techsxge
                  Oh alrigt because you said you bought a machine but i guess you bought it of the used market then?
                  Yes.

                  I have periodic access to the Konica site. I might just wait until then.

                  Comment

                  • adecanmin
                    Trusted Tech
                    Site Contributor
                    250+ Posts
                    • Oct 2010
                    • 262

                    #10
                    Re: c3350i service mode password reset

                    Originally posted by techsxge
                    Uhm you might be able to use A145FW.tar to reset the machine. Document does not list the c3350i but i am quite sure that there are no real differences between those machines. If you'd like to try this i can send you the file.
                    If you have the file handy. I'll try it thanks.

                    Comment

                    • adecanmin
                      Trusted Tech
                      Site Contributor
                      250+ Posts
                      • Oct 2010
                      • 262

                      #11
                      Re: c3350i service mode password reset

                      Originally posted by Albonline
                      789be is reset file for this unit.
                      Great when I get on the Konica site in the near future I'll look for it.

                      Comment

                      • tsbservice
                        Field tech
                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7389

                        #12
                        Re: c3350i service mode password reset

                        Originally posted by Albonline
                        789be is reset file for this unit.
                        +1
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                        • techsxge
                          Senior Tech
                          Site Contributor
                          500+ Posts
                          • Jan 2022
                          • 661

                          #13
                          Re: c3350i service mode password reset

                          ok i dont have the file 789be if you could send it to me when you get itthat'd be great

                          Comment

                          • Albonline
                            Service Manager
                            1,000+ Posts
                            • Sep 2008
                            • 1057

                            #14
                            Re: c3350i service mode password reset

                            Originally posted by techsxge
                            ok i dont have the file 789be if you could send it to me when you get itthat'd be great
                            I'm a KM direct employee, i will not send any file downloaded from the km site! sorry.

                            Comment

                            • techsxge
                              Senior Tech
                              Site Contributor
                              500+ Posts
                              • Jan 2022
                              • 661

                              #15
                              Re: c3350i service mode password reset

                              Originally posted by Albonline
                              I'm a KM direct employee, i will not send any file downloaded from the km site! sorry.
                              without meaning to offend you in any way, if you are a KM tech like you said and cant figure out what u need to do to reset a CE Password amd instead of asking your experts you ask on a forum, that sounds extremly sketchy to me. In addition to that why do you buy a used machine then?

                              Just realy curious about this, not trying to offend you.

                              Comment

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