konica minolta bizhub c3350i blue and pink lines on setup

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  • brantekcc
    Technician
    • Jan 2022
    • 45
    #1

    konica minolta bizhub c3350i blue and pink lines on setup

    good day

    we have a bizhub c3350i that is giving blue and pink lines on the pages when copying or scaaning , we redone the setup procedure and after running setup again it give CD262 error code and does self diagnostics and says no error found , any suggestions please woul be highly appreciated
    Tags: bizhub, c3350i, error, lines, setup
    • Albonline
      Service Manager
      1,000+ Posts
      • Sep 2008
      • 1057
      #2
      Re: konica minolta bizhub c3350i blue and pink lines on setup

      Originally posted by brantekcc
      good day

      we have a bizhub c3350i that is giving blue and pink lines on the pages when copying or scaaning , we redone the setup procedure and after running setup again it give CD262 error code and does self diagnostics and says no error found , any suggestions please woul be highly appreciated

        Comment

        • brantekcc
          Technician
          • Jan 2022
          • 45
          #3
          Re: konica minolta bizhub c3350i blue and pink lines on setup



          thank you , there is no 2nd network card installed in the machine ?
          can the setup be run again from start or how do we resolve this please

            Comment

            • Albonline
              Service Manager
              1,000+ Posts
              • Sep 2008
              • 1057
              #4
              Re: konica minolta bizhub c3350i blue and pink lines on setup

              service mode, turn off 2nd network card. Yes you can redo setup. .follow the steps in the directions exactly from start to finish.

                Comment

                • brantekcc
                  Technician
                  • Jan 2022
                  • 45
                  #5
                  Re: konica minolta bizhub c3350i blue and pink lines on setup

                  all sorted thank you for the help

                    Comment

                    • blackcat4866
                      Master Of The Obvious
                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22545
                      #6
                      Re: konica minolta bizhub c3350i blue and pink lines on setup

                      I came across this one myself. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

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