I am new to troubleshooting and configuring MFPs and need some guidance. Today at work I spent several hours trying to figure out how to configure a Konica Minolta bizhub c284e printer to print only in grayscale and on both sides of the page (to preserve color toner and paper) but so far have been unsuccessful. I see on the web browser interface for the printer where I can choose these options, but selecting them appears to have no effect on the printer's output, which continues to be in color and not duplexed. Checking the interface after the fact showed my changes to the settings persisted. I'm at a loss for what I am doing wrong and would appreciate any assistance as trying to find a solution via the web so far has been fruitless.
EDIT: I'd also like to add that I was assigned to working on these printers with no formal training, so any general references for operating Konica Minolta c284e and c227 printers in particular would be appreciated.
EDIT: I'd also like to add that I was assigned to working on these printers with no formal training, so any general references for operating Konica Minolta c284e and c227 printers in particular would be appreciated.
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