Konica Minolta c2070 the start button does not work even though the light is blue

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  • macuw12
    Junior Member
    • May 2023
    • 5

    #1

    Konica Minolta c2070 the start button does not work even though the light is blue

    First of all, I would like to thank everyone who read this post. This is a bug I've been trying to fix for months and months now, I've called a technician but they couldn't help it (I'm in Vietnam). So I hope you guys can help me to solve this problem.
    - I can't continue printing after jam because when I press the start button the machine doesn't receive the command (start button is still blue)
    - I can't photocopy or scan for the same reason
    however when i enable "test pattern output mode" in test mode in utility the start button still working.
    I am very annoyed with this problem, please help me.
    9d332b0abd236c7d3532.jpg
    (in copy mod it not working)
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8105

    #2
    Re: Konica Minolta c2070 the start button does not work even though the light is blue

    Originally posted by macuw12
    First of all, I would like to thank everyone who read this post. This is a bug I've been trying to fix for months and months now, I've called a technician but they couldn't help it (I'm in Vietnam). So I hope you guys can help me to solve this problem.
    - I can't continue printing after jam because when I press the start button the machine doesn't receive the command (start button is still blue)
    - I can't photocopy or scan for the same reason
    however when i enable "test pattern output mode" in test mode in utility the start button still working.
    I am very annoyed with this problem, please help me.
    [ATTACH=CONFIG]58569[/ATTACH]
    (in copy mod it not working)
    What is the message in the top left corner of the screen, looks like replace filter?

    Reset this counter in CE mode then you should be able to copy.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • macuw12
      Junior Member
      • May 2023
      • 5

      #3
      Re: Konica Minolta c2070 the start button does not work even though the light is blue

      Originally posted by copier tech
      What is the message in the top left corner of the screen, looks like replace filter?

      Reset this counter in CE mode then you should be able to copy.
      It "toner filter replace time", it clean but machine still notifies.
      "Reset this counter in CE mode' Can you teach me how to do this please?
      Thanks you alot and so sorry for my bad english!

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5740

        #4
        Re: Konica Minolta c2070 the start button does not work even though the light is blue

        you sound like an end-user or shopkeep, messing around in service mode especially with a production machine can be quite fatal for the machine.
        contributors seem to get the manual they need somehow


        (1) Checking, setting and resetting procedure1. "Service Mode Menu screen"Press [04 Counter /Data].2. "Counter/Data Menu screen"Press [03 Parts Counter].[Service Mode] → [Counter/Data] → [Parts Counter] 3. "Parts Counter Menu screen"Press [01 Special Parts Counter 1] or [02 Special Parts Counter 2].4. "Special Parts Counter menu screen"Press the button that includes the target parts from the menu.5. "Special Parts Counter screen"As necessary, press [Next] or [Previous] to scroll the "Special Parts Counter screen" pages and check the counter.6. To reset the counter, press [▼] or [▲] to select the target item.7. Press [Counter Clear].8. "Reset confirm screen"Press [Yes] to reset the counter.Press [No] to cancel and return to "Special Parts Counter screen"
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • macuw12
          Junior Member
          • May 2023
          • 5

          #5
          Re: Konica Minolta c2070 the start button does not work even though the light is blue

          Originally posted by Synthohol
          you sound like an end-user or shopkeep, messing around in service mode especially with a production machine can be quite fatal for the machine.
          contributors seem to get the manual they need somehow


          (1) Checking, setting and resetting procedure1. "Service Mode Menu screen"Press [04 Counter /Data].2. "Counter/Data Menu screen"Press [03 Parts Counter].[Service Mode] → [Counter/Data] → [Parts Counter] 3. "Parts Counter Menu screen"Press [01 Special Parts Counter 1] or [02 Special Parts Counter 2].4. "Special Parts Counter menu screen"Press the button that includes the target parts from the menu.5. "Special Parts Counter screen"As necessary, press [Next] or [Previous] to scroll the "Special Parts Counter screen" pages and check the counter.6. To reset the counter, press [▼] or [▲] to select the target item.7. Press [Counter Clear].8. "Reset confirm screen"Press [Yes] to reset the counter.Press [No] to cancel and return to "Special Parts Counter screen"
          thanks you alot. now the messege of filter is disappear, but still can not copy.
          "end-user or shopkeep" Of course. In Vietnam, Konica sells new machines with the price that I have to work for 2 years to recover capital so we have to buy used machine and need a lot of repair. Poor country you know =)))

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5740

            #6
            Re: Konica Minolta c2070 the start button does not work even though the light is blue

            does it still say call service?
            just trying to find out why it wont do what its supposed to.
            so we are sure the button is not the problem right?

            if you log on pagescope, does it show any messages or errors anywhere?
            what were the last 5 service codes?
            what are the rest of the consumables at?
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • Todd Glenn
              Technician
              • May 2021
              • 22

              #7
              Re: Konica Minolta c2070 the start button does not work even though the light is blue

              Do you tap "MACHINE",upper left corner, to see if there is a message , asking Ng you to perform a task, or press continue?

              Comment

              • macuw12
                Junior Member
                • May 2023
                • 5

                #8
                Re: Konica Minolta c2070 the start button does not work even though the light is blue

                Originally posted by Synthohol
                does it still say call service?
                just trying to find out why it wont do what its supposed to.
                so we are sure the button is not the problem right?

                if you log on pagescope, does it show any messages or errors anywhere?
                what were the last 5 service codes?
                what are the rest of the consumables at?
                It not say call service and i'm sure the button is not problem because when i access service mode menu and access to some of them then exit, the strange thing is i can continue press the button when jamed the job is continue. however things only last for a while before going back to the way they were.

                "what were the last 5 service codes" I'm an amateur so i dont know how to do this.

                Comment

                • macuw12
                  Junior Member
                  • May 2023
                  • 5

                  #9
                  Re: Konica Minolta c2070 the start button does not work even though the light is blue

                  Originally posted by Todd Glenn
                  Do you tap "MACHINE",upper left corner, to see if there is a message , asking Ng you to perform a task, or press continue?
                  I not tap anything, press continue but it not working.

                  Comment

                  • methogod
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Dec 2008
                    • 915

                    #10
                    Re: Konica Minolta c2070 the start button does not work even though the light is blue

                    Firmware up again, had same issue w 2070.
                    do you have iq installed?

                    Comment

                    • methogod
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Dec 2008
                      • 915

                      #11
                      Re: Konica Minolta c2070 the start button does not work even though the light is blue

                      update firmware, we had same issue, blue start button not working.

                      had to update twice to get it to work right.

                      Comment

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