C352 lines

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1152
    #1

    C352 lines

    I have replaced the trans belt, roller,ALL IU's cleaned all toner tubing,wst toner tubing,as of this morning and left the client with a good copy, 1 hour later the client calls to say there is pink line in every copy or print thats color and now the blk has all kinds of lines in it, i had the clien re-boot the machine it went to stableize and ready. same problem. there is no coding out, can this be a pws supp board issue or the large ribbon cable from the mfp? the tech i spoke with said this could be the prob. any thoughts?????
    Tags: belt, boot, c35, c352, cable, collector, color, copy, copy or print, good, issue, large, lef, left, line, lines, mfp, print, pws, ready, replaced, ribbon cable, roller, tech, toner
    • Albonline
      Service Manager

      1,000+ Posts
      • Sep 2008
      • 1133
      #2
      the ribbon cable can be the cause. is there any developer in the collector box? if so then look at the hv boards. you say lines, are they fine lines like drawn by a pen or wide bands?

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        • digicor
          Service Manager

          1,000+ Posts
          • Jul 2008
          • 1152
          #3
          the pink line is a thick (1/4 inch or so) the blak is both thin and thick, im heading ther in the am to get a better idea, these are the clients estamations, im thinking its hv lines? but the pink?? im not sure... do possibly have the ribbon cable prt # thanks

            Comment

            • Johnny_B500
              Technician
              • Mar 2007
              • 24
              #4
              Is there any way you could post some test prints from the machine?

                Comment

                • RRodgers
                  Service Manager

                  1,000+ Posts
                  • Jun 2009
                  • 1947
                  #5
                  Pull the MAGENTA imaging unit out and check it. Also, use the corona cleaning wand on the magenta unit as well. (that little blue thing) Hell do them all for giggles.
                  Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                    Comment

                    • digicor
                      Service Manager

                      1,000+ Posts
                      • Jul 2008
                      • 1152
                      #6
                      i will post some images later today when i get back from the clients office
                      thanks for all the suggestions,

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