Lost Network and Security Options in Administrator settings C550

[Guest]

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This is happened when I turn DHCP off (Network settings / Auto input IP). After restart the machine, a network and security option disappeared :?
HDD & Controller are okay. I dont use Fiery. Maybe it's something in Tech mode like "reset factory settings", but I cant find it?

[Mr Spock]

Re: Lost Network and Security Options in Administrator settings C550

did you manually put an ip address in?
did you turn off auto ip or network services off?
This will take up to 5 minutes to come on display after rebooting the machine and longer for the fiery to come ready.

[blackcat4866]

Re: Lost Network and Security Options in Administrator settings C550

Does your HDD still show as "Set" under options? I know of a few occasions where scanning and print functions were no longer available. I don't know why it became "UnSet" but it did, and did not re-occur. =^..^=

[CompyTech]

Re: Lost Network and Security Options in Administrator settings C550

I've had this happen before on a few occasions. Sometimes after a couple reboots it will re appear after a few minutes. Sometimes it takes up to 5 or 10 minutes. It's just a random bug in the controller I guess.

[JustManuals]

Re: Lost Network and Security Options in Administrator settings C550

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[vaskostz]

Re: Lost Network and Security Options in Administrator settings C550

I made about 20 reboots and waiting more a half hour after each - the same (network & security options are gone)!
I'm desperate.

Mr Spock
I just turn "auto ip" on, but I shut off DHCP. I didn't' manually put an ip adress in.

[Konicoz]

Re: Lost Network and Security Options in Administrator settings C550

these m/c's are temperamental and take forever to load options, check if HDD is still set - try trouble reset / print out config check new IP details, try to browse to device and see if these options are available in browser - good luck

[pepper38_cnd]

Re: Lost Network and Security Options in Administrator settings C550

I made about 20 reboots and waiting more a half hour after each - the same (network & security options are gone)!
I'm desperate.

Mr Spock
I just turn "auto ip" on, but I shut off DHCP. I didn't' manually put an ip adress in.

If you are trying to Auto acquire an Ip address for the copier then you are using DHCP (which must be On/Enabled). If your network does not support DHCP then your copier will never get an address which means it will never be connected to a network and no network security. Configure the network settings manually and you should be all set.

You didn't say why this is an issue? Was the machine working and stopped? Or is this a new install and you are having difficulties with the set up?

[kmcopytech]

Re: Lost Network and Security Options in Administrator settings C550

Lost Network setting...hi hi!

You need perfoming a NIC erase or NVRAM reset

Good luck!!!

[vaskostz]

Re: Lost Network and Security Options in Administrator settings C550

Lost Network setting...hi hi!

You need perfoming a NIC erase or NVRAM reset

Good luck!!!

How? (Sorry for the question)

[blackcat4866]

Re: Lost Network and Security Options in Administrator settings C550

Lost Network setting...hi hi!

You need perfoming a NIC erase or NVRAM reset

Good luck!!!

This is advice of "last resort" type. Try the easy stuff first. =^..^=

[kmcopytech]

Re: Lost Network and Security Options in Administrator settings C550

It's a special firmware for flash card.

[vaskostz]

Re: Lost Network and Security Options in Administrator settings C550

It's a special firmware for flash card.

Where I can find to download that firmware? (sorry for the question again, I'm not tech)