Konica Minolta Bizhub 421

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  • 978jose
    field Tech
    • Aug 2011
    • 19

    #1

    Konica Minolta Bizhub 421

    Hi, I have Bizhub 421 with 500k problem: when printing is OK, but when copying is like 2 inches black imaging. I already clean all optics components and the did not make difference.
    Any suggestions please
    Thank You
  • kingarthur
    Service Manager

    1,000+ Posts
    • Feb 2008
    • 1351

    #2
    Re: Konica Minolta Bizhub 421

    Originally posted by 978jose
    Hi, I have Bizhub 421 with 500k problem: when printing is OK, but when copying is like 2 inches black imaging. I already clean all optics components and the did not make difference.
    Any suggestions please
    Thank You
    posting a sample of the fault might help
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

    Comment

    • 978jose
      field Tech
      • Aug 2011
      • 19

      #3
      Re: Konica Minolta Bizhub 421

      Originally posted by kingarthur
      posting a sample of the fault might help
      This what the machine doing it.

      Thanks
      Attached Files

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23007

        #4
        Re: Konica Minolta Bizhub 421

        Your drum is worn out. I believe this model gets maintenance at 250K intervals, so most likely a drum, developer, and maintenance kit are called for. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • 978jose
          field Tech
          • Aug 2011
          • 19

          #5
          Re: Konica Minolta Bizhub 421

          Originally posted by blackcat4866
          Your drum is worn out. I believe this model gets maintenance at 250K intervals, so most likely a drum, developer, and maintenance kit are called for. =^..^=
          I put new drum and developer, but i have the same. the problem is just when copying, if I print It is working good.

          Thanks

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23007

            #6
            Re: Konica Minolta Bizhub 421

            Originally posted by 978jose
            I put new drum and developer, but i have the same. the problem is just when copying, if I print It is working good.

            Thanks
            How about the drum cleaning blade? Did you replace that too?

            I'm sorry but I have some doubts about your observations. The sample that you photographed is clearly a worn out drum, and the issue would not disappear on prints. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • 978jose
              field Tech
              • Aug 2011
              • 19

              #7
              Re: Konica Minolta Bizhub 421

              [QUOTE=blackcat4866;377768]How about the drum cleaning blade? Did you replace that too?

              I'm sorry but I have some doubts about your observations. The sample that you photographed is clearly a worn out drum, and the issue would not disappear on prints. =^..^=[/QUO

              I know is weir but when I print or internal test page is comes out good. The problem is just when it is copying.

              Comment

              • 978jose
                field Tech
                • Aug 2011
                • 19

                #8
                Re: Konica Minolta Bizhub 421

                [QUOTE=978jose;377773]
                Originally posted by blackcat4866
                How about the drum cleaning blade? Did you replace that too?

                I'm sorry but I have some doubts about your observations. The sample that you photographed is clearly a worn out drum, and the issue would not disappear on prints. =^..^=[/QUO

                I know is weir but when I print or internal test page is comes out good. The problem is just when it is copying.
                Yes Did replete the drum cleaning blade.

                Comment

                • JR2ALTA
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2010
                  • 2033

                  #9
                  Re: Konica Minolta Bizhub 421

                  Originally posted by blackcat4866
                  How about the drum cleaning blade? Did you replace that too?

                  I'm sorry but I have some doubts about your observations. The sample that you photographed is clearly a worn out drum, and the issue would not disappear on prints. =^..^=
                  A drum would go to the edges of the page.

                  Does it do it on the glass or just doc feeder?

                  Do the optics move freely? Any abnormal noise?

                  Comment

                  • Mr Spock
                    Vulcan Inventor of Death

                    1,000+ Posts
                    • Aug 2006
                    • 2064

                    #10
                    Re: Konica Minolta Bizhub 421

                    Look closely at the top if image. There are digital lines mixed in. You are looking at one or more of the following: memory, ccd, system pwb, possible carriage but I doubt that. I would do firmware then the parts I listed in that order.
                    And Star Trek was just a tv show...yeah right!

                    Comment

                    • 978jose
                      field Tech
                      • Aug 2011
                      • 19

                      #11
                      Re: Konica Minolta Bizhub 421

                      Originally posted by Mr Spock
                      Look closely at the top if image. There are digital lines mixed in. You are looking at one or more of the following: memory, ccd, system pwb, possible carriage but I doubt that. I would do firmware then the parts I listed in that order.
                      Thank You very much. Other Tech and myself worked for 4 Hours yesterday. We put other PWB to try and nothing happens, other HVPS same thing. We check optics components and we didn't see anything abnormal (no noise). Today I'll check the optics systems again, I never had a problem with exposure lamp in those machine but I going to replace it just in case and going to work with firmware.
                      I let you if we find the solutions for this problem. Thank You again...

                      Comment

                      • JustManuals
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2006
                        • 9838

                        #12
                        Re: Konica Minolta Bizhub 421

                        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


                        Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


                        Paul@justmanuals.com

                        Comment

                        • 978jose
                          field Tech
                          • Aug 2011
                          • 19

                          #13
                          Re: Konica Minolta Bizhub 421

                          Originally posted by Mr Spock
                          Look closely at the top if image. There are digital lines mixed in. You are looking at one or more of the following: memory, ccd, system pwb, possible carriage but I doubt that. I would do firmware then the parts I listed in that order.
                          Ok than you so much. We going to work on this today and I let you if we fix the problem thanks again...

                          Comment

                          • nvram
                            Technician
                            • Jul 2009
                            • 40

                            #14
                            Re: Konica Minolta Bizhub 421

                            check mylars on front and back dev tank mag roller for perforations.

                            Comment

                            • 978jose
                              field Tech
                              • Aug 2011
                              • 19

                              #15
                              Re: Konica Minolta Bizhub 421

                              Originally posted by nvram
                              check mylars on front and back dev tank mag roller for perforations.
                              Thank you nvram, but the problem is just when copying, not when printing. I think is in the optics but I couldn't find the problem yet.

                              Comment

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