Need to format the HDD on a Konica Minolta C552

[copyman20]

I need to format the HDD on 2 of these machines at a doctor's office. have not worked on these very often. can someone give me some step by step instruction on how to get this done?

Thank you in advance.

[street951]

Re: Need to format the HDD on a Konica Minolta C552

in system1 or system2 tab should come the HDD FORMAT option or something

[copyman20]

Re: Need to format the HDD on a Konica Minolta C552

Thanks for the link.

[copier tech]

Re: Need to format the HDD on a Konica Minolta C552

I have a customer that after we removed their C552 & C353 machines they wanted the HDDs removed, so I stripped them out & gave them to the customer, so all good.But now I have the machines with missing hard drives, if I simply fit new drives what do I need to do, eg do I need to reload firmware etc? Any advice would be appreciated.

[TheOwl]

Re: Need to format the HDD on a Konica Minolta C552

I have a customer that after we removed their C552 & C353 machines they wanted the HDDs removed, so I stripped them out & gave them to the customer, so all good.But now I have the machines with missing hard drives, if I simply fit new drives what do I need to do, eg do I need to reload firmware etc? Any advice would be appreciated.

Probably should have started another thread for this one... But anyway.

The HDD's in Konica Minolta devices (as well as pretty much any other device) are simply just an off the shelf HDD. Make sure that when you get an HDD to replace the missing drives, you get a drive that is the same size or larger.

Once the HDD is fitted, do a Logical Format from service mode and then you are done on the C353. On the C552, you will then also need to load on the animation data from a USB drive and using "Install" in System 1 or 2.

[AlSyed]

Re: Need to format the HDD on a Konica Minolta C552

"The HDD's in Konica Minolta devices (as well as pretty much any other device) are simply just an off the shelf HDD."
Sorry for my ignorance but recent models do not take the regular 3.5 HDD, The new ones take some special ones as I understand.

Make sure that when you get an HDD to replace the missing drives, you get a drive that is the same size or larger.
Larger sizes tends to give problem but same or almost the same sizes works.

Please share if you have any detail about the type of HDD for newer copiers.
Sincere Regards for your kind help.

[copyman]

Re: Need to format the HDD on a Konica Minolta C552

If I'm not mistaken with new HDD you will need to do the physical format first (can take hours), then do the logical format after

[femaster]

Re: Need to format the HDD on a Konica Minolta C552

"The HDD's in Konica Minolta devices (as well as pretty much any other device) are simply just an off the shelf HDD."

Sorry for my ignorance but recent models do not take the regular 3.5 HDD, The new ones take some special ones as I understand.

Make sure that when you get an HDD to replace the missing drives, you get a drive that is the same size or larger.
Larger sizes tends to give problem but same or almost the same sizes works.

Please share if you have any detail about the type of HDD for newer copiers.
Sincere Regards for your kind help.

This thread is over 6 years old, which is why the information you are quoting seems outdated. It's probably best you start a new thread that would apply to more modern models. I'm sure will get far more responses about modern drives with a subject that doesn't have C552 in it.

[copyman]

Re: Need to format the HDD on a Konica Minolta C552

This thread is over 6 years old, which is why the information you are quoting seems outdated. It's probably best you start a new thread that would apply to more modern models. I'm sure will get far more responses about modern drives with a subject that doesn't have C552 in it.

My reply was for more recent Konica Minolta models as well. I've even had to do physical formats first when swapping from one "4" series to another.

[femaster]

Re: Need to format the HDD on a Konica Minolta C552

My reply was for more recent Konica Minolta models as well. I've even had to do physical formats first when swapping from one "4" series to another.

I was just letting the other poster know it was an old thread, and they would probably get better advice if they started a new thread with a subject pertaining to newer hardware.

Nothing against you. Your advice was sound, which is why I didn't quote your post. I've experienced the same thing with "4" and "4e" as well. With the more modern copiers I've gotten to the point where, if I'm not at a customer's site, I just do the physical to start with.

[copyman]

Re: Need to format the HDD on a Konica Minolta C552

I was just letting the other poster know it was an old thread, and they would probably get better advice if they started a new thread with a subject pertaining to newer hardware.

Nothing against you. Your advice was sound, which is why I didn't quote your post. I've experienced the same thing with "4" and "4e" as well. With the more modern copiers I've gotten to the point where, if I'm not at a customer's site, I just do the physical to start with.

No offence taken. I only quoted you so other members didn't think it was just for older models only (which come to think of it even the 4 series is getting old)

Ouch! With doing physical format in customers office. I've had it take hours to do physical format. How do you do it? Do you stop back later in day? What if the customer is not under contract, how do you bill them for that. Hope I never have to do it but just in case. Fortunately only had to do in shop.

Added after: I misread the post and see you said when NOT in customers office. Oh well perhaps my post will still help someone to know it takes hours and may want to try just the logical format first!

[tsbservice]

Re: Need to format the HDD on a Konica Minolta C552

I think what femaster means is to do physical formats only on devices in service shop, not at client sites, basically same as you do.

[copyman]

Re: Need to format the HDD on a Konica Minolta C552

I think what femaster means is to do physical formats only on devices in service shop, not at client sites, basically same as you do.

By the way do you think anything I post is helpful and you like?

[femaster]

Re: Need to format the HDD on a Konica Minolta C552

Added after: I misread the post and see you said when NOT in customers office. Oh well perhaps my post will still help someone to know it takes hours and may want to try just the logical format first!

I think what femaster means is to do physical formats only on devices in service shop, not at client sites, basically same as you do.

Yes, you are both correct, that is what I meant and I probably could have been a little more clear with what I typed. When in customer's office, I always try logical first. Physical is definitely not something you want to do on-site unless absolutely necessary. As you said copyman, a physical format can take many hours to complete and leaves the customers machine down for extended periods of times. It's definitely not a desirable situation for the customer or us.

[tsbservice]

Re: Need to format the HDD on a Konica Minolta C552

By the way do you think anything I post is helpful and you like?

Yes of course. I really have them all if you mean bulletins.