Canon IR2200 opening and closing trays and covers-jam does not reset.

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  • rbazan
    Technician

    50+ Posts
    • Dec 2013
    • 70

    #1

    [Misc] Canon IR2200 opening and closing trays and covers-jam does not reset.

    If I put the machine into a false jam; then follow the instructions on panel to remove jam machine will not reset.

    The panel instructs me to close by-pass and open right cover- next remove any paper- open cassette tray and remove paper- close tray- close right cover.

    I have to turn the machine off using main switch and turn it back on for the machine to go into standby.

    I did a i/o check of the switches and they are in there normal state. Anyone run into this problem? If so what did you find.

    Thanks.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22946

    #2
    Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

    What jam code? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • rbazan
      Technician

      50+ Posts
      • Dec 2013
      • 70

      #3
      Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

      Originally posted by blackcat4866
      What jam code? =^..^=
      I removed all cassettes except cassette 1.
      I put the machine into a false jam by taping a sheet of paper so it would not feed from cassette one-
      what Jam Code would you expect?

      Comment

      • rbazan
        Technician

        50+ Posts
        • Dec 2013
        • 70

        #4
        Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

        I checked my report and the 3 most current jam codes where FFFF, 0426, 0407. Now I'm really confused! I can't figure these out.

        Still main problem can't reset machine normally when there is a false jam- have to turn machine off and back on.

        Thanks for your patience.

        Comment

        • rbazan
          Technician

          50+ Posts
          • Dec 2013
          • 70

          #5
          Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

          Originally posted by rbazan
          I checked my report and the 3 most current jam codes where FFFF, 0426, 0407. Now I'm really confused! I can't figure these out.

          Still main problem can't reset machine normally when there is a false jam- have to turn machine off and back on.

          Thanks for your patience.

          Checked notes again looking at wrong column; jam codes are 0105; 0105 and 0106 are the first 3 codes in display.

          Comment

          • COPIERTEC ASSOCIATES
            Trusted Tech

            250+ Posts
            • Aug 2011
            • 279

            #6
            Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

            Try to clean the sensors in the jam areas indicated.
            Also try to check on the sensor flags to ensure that they play normally.
            Sometimes this machine tends to be sturbbon and clearing the DC con solves the problem ie COPIER>FUNCTION>CLEAR>DC CON>OK.There after switch OFF and ON the machine.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8106

              #7
              Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

              Jam codes 0105 & 0106 are pick up jams, basically for what ever reason the machine did not pick up any paper from the tray to the first sensor. Most likely cause is worn feed rollers. (replace all 3, the pickup, feed & separation)

              However you should be able to clear this jam simply by opening the right door & the cassette the paper was picked up from (or not in this case) close all the covers & the machine will try again to feed/pick up the first sheet.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              ​

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22946

                #8
                Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

                Originally posted by copier tech
                Jam codes 0105 & 0106 are pick up jams, basically for what ever reason the machine did not pick up any paper from the tray to the first sensor. Most likely cause is worn feed rollers. (replace all 3, the pickup, feed & separation)

                However you should be able to clear this jam simply by opening the right door & the cassette the paper was picked up from (or not in this case) close all the covers & the machine will try again to feed/pick up the first sheet.
                If I can add to that, this series of machines was well known for lift ratchet failures. So the paper stack lifts to a certain point, but when it reaches the damaged teeth on the ratchet does not raise any higher, making poor contact with the pickup roller.

                This post also covers this topic:




                =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • JPiek
                  Trusted Tech

                  250+ Posts
                  • Oct 2014
                  • 435

                  #9
                  Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

                  Originally posted by copier tech
                  Jam codes 0105 & 0106 are pick up jams, basically for what ever reason the machine did not pick up any paper from the tray to the first sensor. Most likely cause is worn feed rollers. (replace all 3, the pickup, feed & separation)
                  Originally posted by rbazan
                  I removed all cassettes except cassette 1.
                  I put the machine into a false jam by taping a sheet of paper so it would not feed from cassette one-
                  what Jam Code would you expect?

                  considering he taped a sheet of paper to prevent feed, i think he gets the jam code you'd expect..
                  I'm just wondering why you would create a jam..

                  And yes, sometimes the machines are stubborn in clearing the jam code. I usually go round opening every door, drawer etc. and the closing them, if that doesn't help, i switch off and back on again..
                  Johan

                  Comment

                  • rbazan
                    Technician

                    50+ Posts
                    • Dec 2013
                    • 70

                    #10
                    Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

                    JPiek got the question!!! Everyone is trying to figure out how to stop the jams- that I created!

                    The problem was the machine not resetting after removing jam.

                    Regardless- The customer has been complaining about jams so I thank you all for your recommendations.

                    I am going to remove the Paper Section- One of the cassette lifts are making noise.

                    Thanks.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22946

                      #11
                      Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

                      Originally posted by rbazan
                      ...

                      I am going to remove the Paper Section- One of the cassette lifts are making noise.

                      Thanks.
                      Keep in mind that when the lift is working properly, it goes clickety-clack, clickety-clack, clickety-clack, ...
                      When it's quiet, you've got a problem. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • JPiek
                        Trusted Tech

                        250+ Posts
                        • Oct 2014
                        • 435

                        #12
                        Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

                        Originally posted by rbazan
                        JPiek got the question!!! Everyone is trying to figure out how to stop the jams- that I created!

                        The problem was the machine not resetting after removing jam.

                        Regardless- The customer has been complaining about jams so I thank you all for your recommendations.
                        Thank you

                        What kind of jams is the customer getting ? My first approach is to differ between no-feed versus half-way-stuck.
                        In case of the first one i go for cleaning or replacing the rollers and checking lift of the drawers. In case of the old type paperrollers i swap the them for the new ribbed ones w/o much thought.

                        With half-way-stuck it can be dozen of things, obstructions, stuff bend or broken, faulty fixing assy etc...

                        And yes, resetting after a jam can be a pain in the butthole...
                        Johan

                        Comment

                        • JPiek
                          Trusted Tech

                          250+ Posts
                          • Oct 2014
                          • 435

                          #13
                          Re: Canon IR2200 opening and closing trays and covers-jam does not reset.

                          Originally posted by Wefix365canon

                          Get more detailed information about canon printer you can call at 1-888-924-2961 toll free number anytime for canon printer technical support services.
                          Anyone know how/where to report spammers on this forum ? All 9 of his msg. are requests to call them for support...
                          Johan

                          Comment

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