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  1. #1
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    Exclamation scan to document server copier series

    Recently i tested scan to document server using our ricoh mpc4503 and mp5000. surprisingly i am able to download those document from the webimage. because some older model like the mp3351, i tested it before when i scan to document server and access the document through the webimage, i am not able to retrieve the file or download it

  2. #2
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: scan to document server copier series

    You need the file format converter option in order to download the files from the document server.

    This is not an SD card, software, or firmware. It is a physical PCB that installs in the MFP.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  3. #3
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    scan to document server copier series

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    Re: scan to document server copier series

    What are you logging into WIM as. I know on older models you had to log in as a user, not an administrator. Administrator(s) could only see thumbnails.

  4. #4
    Service Manager 1,000+ Posts
    scan to document server copier series


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    Re: scan to document server copier series

    Quote Originally Posted by slimslob View Post
    What are you logging into WIM as. I know on older models you had to log in as a user, not an administrator. Administrator(s) could only see thumbnails.
    That's good to know. I've been looking for a way to do that.

  5. #5
    Senior Tech 100+ Posts
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    Re: scan to document server copier series

    Quote Originally Posted by slimslob View Post
    What are you logging into WIM as. I know on older models you had to log in as a user, not an administrator. Administrator(s) could only see thumbnails.
    ok, i didnt login i just go into wim and straight to document server.

    Do you mean i can login as using the username and password that i created from the address book?

  6. #6
    Retired 10,000+ Posts
    scan to document server copier series

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    Re: scan to document server copier series

    Quote Originally Posted by aviso66 View Post
    ok, i didnt login i just go into wim and straight to document server.

    Do you mean i can login as using the username and password that i created from the address book?
    The man thing is that an admin cannot download from the Document Server. Just as an admin cannot use any of the Functions.

    I had a customer with a C2550 that used it all the time.

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