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  1. #1
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    M477fdw Ghost image (partial)

    Getting feint ghost image of previous page on print out, ie very light image of page 1 overlayed on page 2., see attachment fro clarification. Fuser or ITB?
    Attached Files Attached Files
    Grant me the serenity to accept the things I cannot change.

  2. #2
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: M477fdw Ghost image (partial)

    Quote Originally Posted by aabarnes1 View Post
    Getting feint ghost image of previous page on print out, ie very light image of page 1 overlayed on page 2., see attachment fro clarification. Fuser or ITB?
    I see only short repeating circumference. Measure the distance, read manual it's there. Might be drum or fuser.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  3. #3
    Service Manager 5,000+ Posts
    M477fdw Ghost image (partial)

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    Re: M477fdw Ghost image (partial)

    is that example:

    printed on NCR paper?

    or 20lb BW laser?

    is it cyan toner

    or greyscale

    could be the items tsb mentioned

    really would prefer to see the usage?

    or config page


    how many total pages on unit?

    have the PM cycles been done:

    correctly/on time?

  4. #4
    Technician
    M477fdw Ghost image (partial)


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    Re: M477fdw Ghost image (partial)

    Hi,
    Fuser. 100.01%.

  5. #5
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    Re: M477fdw Ghost image (partial)

    Fuser. 100.01%
    My thoughts, too.

    Is the toner bonding properly?

  6. #6
    Service Manager 5,000+ Posts
    M477fdw Ghost image (partial)

    Phil B.'s Avatar
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    Re: M477fdw Ghost image (partial)

    Quote Originally Posted by Lance15 View Post
    My thoughts, too.

    Is the toner bonding properly?
    OEM toners?
    GAWD I hate compat toners color in these machine

    Sent from my SM-G960U using Tapatalk

  7. #7
    Field Supervisor 500+ Posts
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    Re: M477fdw Ghost image (partial)

    Customer: "But they're cheaper".
    Tech: Yup, they are, but, they typically end up costing more in the long run because they don't last and you end up replacing them more often.

    People never learn.

  8. #8
    Service Manager 5,000+ Posts
    M477fdw Ghost image (partial)

    Phil B.'s Avatar
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    Re: M477fdw Ghost image (partial)

    Quote Originally Posted by Lance15 View Post
    Customer: "But they're cheaper".
    Tech: Yup, they are, but, they typically end up costing more in the long run because they don't last and you end up replacing them more often.

    People never learn.
    A man that sees what I went thru will a dumbass boss that M477fdw Ghost image (partial)'s remans... from the cheapest source.

    Sent from my SM-G960U using Tapatalk

  9. #9
    Senior Tech 250+ Posts
    M477fdw Ghost image (partial)


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    Re: M477fdw Ghost image (partial)

    Quote Originally Posted by Phil B. View Post
    A man that sees what I went thru will a dumbass boss that M477fdw Ghost image (partial)'s remans... from the cheapest source.

    Sent from my SM-G960U using Tapatalk

    Fuser, pricey though. Almost as much as machine is selling now. You can get sleeves and lower rollers (alibaba) on line and rebuild the fuser for about 30.00 and your time. Well worth it, if you have several out. Good Luck.

  10. #10
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    Re: M477fdw Ghost image (partial)

    Thanks guys for the constructive and helpful comments, I shall post back after site visit later on. Cheers
    Grant me the serenity to accept the things I cannot change.

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