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  1. #1
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    hp designjet 4000 scanner recovery system software

    I need this sofware for my scanner . it is bad display says load. How can I obtain it? or How can I solve it ? thanks.

  2. #2
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: hp designjet 4000 scanner recovery system software

    Drivers and firmware for your machine should be on HP's website.

  3. #3
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    hp designjet 4000 scanner recovery system software

    Kiran Otter's Avatar
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    Re: hp designjet 4000 scanner recovery system software

    Assuming you mean the 4200 scanner, you can order the recovery media from HP. I think they charge $5 shipping. You can't download it, unfortunately.

    http://tinyurl.com/p8m6uno

    If you can't get it from HP for some reason, let me know.. I can create ISO images and share them through Dropbox or something.

    You also want to make sure you don't have a bad hard drive in the scanner PC. They fail pretty regularly because of heat. It's a little 2.5" laptop hard drive, so it's easy to get a replacement. Listen for it to spin up when you turn the PC on, and listen for it clicking repeatedly.

    Kiran

  4. #4
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    Re: hp designjet 4000 scanner recovery system software

    Quote Originally Posted by Kiran Otter View Post
    Assuming you mean the 4200 scanner, you can order the recovery media from HP. I think they charge $5 shipping. You can't download it, unfortunately.

    http://tinyurl.com/p8m6uno

    If you can't get it from HP for some reason, let me know.. I can create ISO images and share them through Dropbox or something.

    You also want to make sure you don't have a bad hard drive in the scanner PC. They fail pretty regularly because of heat. It's a little 2.5" laptop hard drive, so it's easy to get a replacement. Listen for it to spin up when you turn the PC on, and listen for it clicking repeatedly.

    Kiran

    My sincere apologies for digging up an old thread, but I've been pulling my hair out trying to locate A N Y T H I N G for my 815mfp (800ps/dj4200). Calls to HP have resulted in "we have no idea what a Designjet 4200 is".

    I would greatly appreciate an image. It's the basic touchscreen PC that shipped with the 4200, running Windows 2000. I'll also send you a private message.





    Thank you in advance!


    Phil

  5. #5
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    hp designjet 4000 scanner recovery system software

    Kiran Otter's Avatar
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    Re: hp designjet 4000 scanner recovery system software

    Looks like HP doesn't supply those CDs any longer. Only for the 820MFP/4500.

    I sent you a PM, Phil, with some Dropbox links. If anyone else needs these just let me know.

    Kiran

  6. #6
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    Re: hp designjet 4000 scanner recovery system software

    Quote Originally Posted by Kiran Otter View Post
    Looks like HP doesn't supply those CDs any longer. Only for the 820MFP/4500.

    I sent you a PM, Phil, with some Dropbox links. If anyone else needs these just let me know.

    Kiran
    Hello, im having the exact problem, my scanner that i bought (it was a used one) came without a system recovery disk, i have sent you a PM, i will really appreciate it if you can help me too.

    Thanks!

  7. #7
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    Re: hp designjet 4000 scanner recovery system software

    Quote Originally Posted by copycenteraigio View Post
    Hello, im having the exact problem, my scanner that i bought (it was a used one) came without a system recovery disk, i have sent you a PM, i will really appreciate it if you can help me too.

    Thanks!

    If Kiran doesn't reply, I sent you a PM with the .ISO images that he provided me with years ago. Mine is still running strong.


    Best of luck!

  8. #8
    Field Supervisor 500+ Posts
    hp designjet 4000 scanner recovery system software

    Kiran Otter's Avatar
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    Re: hp designjet 4000 scanner recovery system software

    Thanks pgodfrey. I also sent a PM. Just forgot to mention it here.

    Kiran

  9. #9
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    Exclamation Re: hp designjet 4000 scanner recovery system software

    Quote Originally Posted by Kiran Otter View Post
    Thanks pgodfrey. I also sent a PM. Just forgot to mention it here.

    Kiran
    i bought a used hp design jet 4200 scanner including the scanner, the base, test page and the pc unit with the software (windows 2000 profesional and hp software hp design jet). i did not take any other cds or other software. now my toughsceen pc crashed. can i load iso to an other pc unit whith win 2000 and make it work??

  10. #10
    Field Supervisor 500+ Posts
    hp designjet 4000 scanner recovery system software

    Kiran Otter's Avatar
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    Re: hp designjet 4000 scanner recovery system software

    Yes, you can restore the image to a blank hard drive on another computer and it should boot. I've even done it with a virtual PC. Whatever PC you use needs to have drivers available for Windows 2000 however, specifically whatever firewire card you use.

    Kiran

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