Konica Minolta C654e Printing and copying issue

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  • musthafavi
    Technician

    50+ Posts
    • Aug 2017
    • 76
    #1

    [Misc] Konica Minolta C654e Printing and copying issue

    Printing quality is not good and copy also, There is no error message (there is no error code)

    please see the attached photos
    Attached Files
    Tags: code, error, message, photos, printing
    • mayorg
      Technician

      50+ Posts
      • Feb 2015
      • 53
      #2
      Re: Konica Minolta C654e Printing and copying issue

      Change the side door charger

      Sent from my SM-G960U using Tapatalk

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22619
          #3
          Re: Konica Minolta C654e Printing and copying issue

          You might also have a broken second transfer roller mount. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • blazebusiness
              SanDiegoCopierRepair.com

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 1246
              #4
              Re: Konica Minolta C654e Printing and copying issue

              Originally posted by blackcat4866
              You might also have a broken second transfer roller mount. =^..^=
              Agreed ......got to be a transfer issue. Any C2151 codes in service mode error history? Did you check that assembly? Pressure looks like it is not being not evenly applied. Something is not moving properly. Pressure is applied by the 2nd transfer pressure motor (M3) .
              Almost certainly 2nd transfer issue but I guess even the ITB unit itself in theory could also cause this. Let us know what the fix is.............
              sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                Comment

                • femaster
                  Service Manager

                  1,000+ Posts
                  • May 2011
                  • 1361
                  #5
                  Re: Konica Minolta C654e Printing and copying issue

                  That definitely looks like a transfer problem. I agree with others in that it really looks like something is wrong with 2nd transfer. If there was a problem with the ITB causing that much image missing, you should see the "oil can" in service mode and probably have some P-Codes associated with incorrect readings from the density sensors under the belt.
                  A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                  My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                    Comment

                    • greglogston
                      Technician
                      • Jul 2018
                      • 34
                      #6
                      Re: Konica Minolta C654e Printing and copying issue

                      I'd bet one side of your transfer roller is broken.

                        Comment

                        • tulintron
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jul 2014
                          • 650
                          #7
                          Re: Konica Minolta C654e Printing and copying issue

                          There is a black plastic piece on the left side, where the transfer belt is attached.
                          Without it, the 2nd transfer unit does not close properly and defects like this can occur.
                          I know this is commonplace, but it can help.



                          As friend Phil B says: "The Dentist"
                          https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                            Comment

                            • musthafavi
                              Technician

                              50+ Posts
                              • Aug 2017
                              • 76
                              #8
                              Re: Konica Minolta C654e Printing and copying issue

                              Originally posted by blackcat4866
                              You might also have a broken second transfer roller mount. =^..^=
                              Thanks

                              Yes your are right, there was problem with second transfer roller unit

                              Second Transfer roller unit has been fixed properly and now its working fine

                                Comment

                                • musthafavi
                                  Technician

                                  50+ Posts
                                  • Aug 2017
                                  • 76
                                  #9
                                  Re: Konica Minolta C654e Printing and copying issue

                                  Originally posted by tulintron
                                  There is a black plastic piece on the left side, where the transfer belt is attached.
                                  Without it, the 2nd transfer unit does not close properly and defects like this can occur.
                                  I know this is commonplace, but it can help.



                                  As friend Phil B says: "The Dentist"

                                  Right side plastic piece was broken, i fix it and now its working fine

                                  Thanks

                                    Comment

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