Biz C458 wireless card K212

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  • Gabriel
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2006
    • 139

    #1

    Biz C458 wireless card K212

    Need help to setup wireless on Bizhub C 458.
    Card K212 Is installed bit can't ping it.
    Is there am Easy step by step troubleshooting guide
    Un services mide Is wired AND wireless check Mark
    Amy hello Is welcome
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4533

    #2
    Re: Biz C458 wireless card K212

    Originally posted by Gabriel
    Need help to setup wireless on Bizhub C 458.
    Card K212 Is installed bit can't ping it.
    Is there am Easy step by step troubleshooting guide
    Un services mide Is wired AND wireless check Mark
    Amy hello Is welcome
    See attached. Also there was C458 "all solutions" posted on this forum not long ago. Might be something in there.
    Attached Files

    Comment

    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580

      #3
      Re: Biz C458 wireless card K212

      were you able to print a config sheet with the wireless IP that was pulled in DHCP?

      Comment

      • Gabriel
        Trusted Tech

        Site Contributor
        100+ Posts
        • Jun 2006
        • 139

        #4
        Re: Biz C458 wireless card K212

        copyman thank you for the post and attachment

        Originally posted by emujo2
        were you able to print a config sheet with the wireless IP that was pulled in DHCP?
        Thank for your tesponse

        I think so but IP was wrong ( no connected to Router) and manually assigned an IP address, DG and SM, still no ping response

        I'm trying to login into the wireless router but can't edit authentication /encryption and or WEP key with customer's credential. Too many choices not sure what is the right one.

        Authentication= WEP, WPA-PSK, WPA2-PSK

        WEP Key= WEP Key1, WEP Key2, WEP Key3, WEP Key4
        Plus 4 input methods at bottom for each one


        Any idea?

        PS: the customer credentials are good but I don't know how to choose the right settings

        Comment

        • emujo2
          Service Manager

          1,000+ Posts
          • Mar 2017
          • 1580

          #5
          Re: Biz C458 wireless card K212

          Well, if you can't force the MFP to connect to the router and pull an IP, then I'm fairly certain that the one you are putting in manually will not work. Your wireless settings should be set for Wired and Wireless, and I'm pretty sure you can't see these settings unless you have the 2nd network features enabled. Once everything is correct, you should see the wireless broadcasting SSID, and you already know the other requirements. E

          Comment

          • Gabriel
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jun 2006
            • 139

            #6
            Re: Biz C458 wireless card K212

            Originally posted by emujo2
            Well, if you can't force the MFP to connect to the router and pull an IP, then I'm fairly certain that the one you are putting in manually will not work. Your wireless settings should be set for Wired and Wireless, and I'm pretty sure you can't see these settings unless you have the 2nd network features enabled. Once everything is correct, you should see the wireless broadcasting SSID, and you already know the other requirements. E


            In Service mode + 2nd network settings Wire Wireless (Primary mode was selected),
            SSID
            information are 12 alphanumeric digits.

            I don't know what setting you need to adjust in authentication /encryption and/or WEP key to access the router's wifi


            sorry if i confuse you

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5737

              #7
              Re: Biz C458 wireless card K212

              i dont know why people still pay good money for copier wifi adapters.
              these babys are fantastic! plug one into an outlet and a router and the other at the copier and plug in the ethernet.
              it uses the power lines to piggyback the network data.
              i use them all the time especially when there is no drop near where the want the copier.
              as long as the company wifi is on the same subnet as wired it works for all mobile devices as well.

              Amazon.com: TP-Link AV600 Powerline Ethernet Adapter - Plug&Play, Power Saving, Nano Powerline Adapter, Expand Home Network with Stable Connections (TL-PA4010 KIT) : Electronics
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3350

                #8
                Re: Biz C458 wireless card K212

                Originally posted by Synthohol
                i dont know why people still pay good money for copier wifi adapters.
                these babys are fantastic! plug one into an outlet and a router and the other at the copier and plug in the ethernet.
                it uses the power lines to piggyback the network data.
                i use them all the time especially when there is no drop near where the want the copier.
                as long as the company wifi is on the same subnet as wired it works for all mobile devices as well.

                Amazon.com: TP-Link AV600 Powerline Ethernet Adapter - Plug&Play, Power Saving, Nano Powerline Adapter, Expand Home Network with Stable Connections (TL-PA4010 KIT) : Electronics

                Just installed these days a BH-C-284e with a similar adapter the customer had already in use. Never liked those powerline adapters because they must use the same electric phase to work well and a hardwired connection with LAN always remains my first choice. However, I was very much surprised how good and stable the connection here was. Obviously, both adapter units were hooked up to the same electric phase in this case. Printing, scanning, and web interface all were flawless and fast. The machine received instantly an IP-Address through DHCP.

                Hans
                “ Sent from my Intel 80286 using MS-DOS 2.0 “
                https://www.copytechnet.com/images/smilies/biggrin.png

                Comment

                • emujo2
                  Service Manager

                  1,000+ Posts
                  • Mar 2017
                  • 1580

                  #9
                  Re: Biz C458 wireless card K212

                  Originally posted by Gabriel

                  In Service mode + 2nd network settings Wire Wireless (Primary mode was selected),
                  SSID
                  information are 12 alphanumeric digits.

                  I don't know what setting you need to adjust in authentication /encryption and/or WEP key to access the router's wifi


                  sorry if i confuse you
                  SSID is the broadcasting (or hidden) name of the wireless network. You must enter the name of the wireless network here, then name/password/authentication type. If it will not connect you need to adjust the settings.

                  For instance, my guest network is

                  Vistor
                  user name/password
                  WPA/WPA2 Enterprise.
                  Cert not required

                  E

                  Comment

                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4533

                    #10
                    Re: Biz C458 wireless card K212

                    Originally posted by Synthohol
                    i dont know why people still pay good money for copier wifi adapters.
                    these babys are fantastic! plug one into an outlet and a router and the other at the copier and plug in the ethernet.
                    it uses the power lines to piggyback the network data.
                    i use them all the time especially when there is no drop near where the want the copier.
                    as long as the company wifi is on the same subnet as wired it works for all mobile devices as well.

                    Amazon.com: TP-Link AV600 Powerline Ethernet Adapter - Plug&Play, Power Saving, Nano Powerline Adapter, Expand Home Network with Stable Connections (TL-PA4010 KIT) : Electronics
                    My IT guy has used these a few times with copiers I've sold and they work good. I've had customers tell me it was the best $50 they ever spent for the wifi adapter, Ha-ha

                    Comment

                    • adecanmin
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Oct 2010
                      • 286

                      #11
                      Re: Biz C458 wireless card K212

                      Originally posted by copyman
                      My IT guy has used these a few times with copiers I've sold and they work good. I've had customers tell me it was the best $50 they ever spent for the wifi adapter, Ha-ha
                      Do they come in gigabit speeds?

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5737

                        #12
                        Re: Biz C458 wireless card K212

                        Originally posted by adecanmin
                        Do they come in gigabit speeds?
                        you betcha!
                        Amazon.com: TP-Link AV2000 Powerline Adapter - 2 Gigabit Ports, Ethernet Over Power, Plug&Play, Power Saving, 2x2 MIMO, Noise Filtering, Extra Power Socket for other Devices, Ideal for Gaming (TL-PA9020P KIT) : Everything Else
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • Gabriel
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Jun 2006
                          • 139

                          #13
                          Re: Biz C458 wireless card K212

                          Originally posted by Synthohol
                          i dont know why people still pay good money for copier wifi adapters.
                          these babys are fantastic! plug one into an outlet and a router and the other at the copier and plug in the ethernet.
                          it uses the power lines to piggyback the network data.
                          i use them all the time especially when there is no drop near where the want the copier.
                          as long as the company wifi is on the same subnet as wired it works for all mobile devices as well.

                          Amazon.com: TP-Link AV600 Powerline Ethernet Adapter - Plug&Play, Power Saving, Nano Powerline Adapter, Expand Home Network with Stable Connections (TL-PA4010 KIT) : Electronics
                          Short history:
                          the customer bought the UK-212 Upgrade Kit at walmart, then the one who sold them the copier installed the kit but couldn't get it to work.
                          A client of mine recommended us to them. The first day for 2 hours I try to make it work. second day had more information about the kit, After updating the firmware it still didn't work so I disabled the card in service mode, bought the tp link and it took me about 15 minutes to install and test it. It was really easy to install it, Customer Happy, me happy.

                          Thank you to all for help me out

                          Comment

                          • emujo2
                            Service Manager

                            1,000+ Posts
                            • Mar 2017
                            • 1580

                            #14
                            Re: Biz C458 wireless card K212

                            The key point here is someone managed to buy a UK121 from Walmart..I do not think so...E

                            Comment

                            • Gabriel
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Jun 2006
                              • 139

                              #15
                              Re: Biz C458 wireless card K212

                              Originally posted by emujo2
                              The key point here is someone managed to buy a UK121 from Walmart..I do not think so...E

                              It was my argument with the client, the origin and quality of the kit was doubtful.
                              1.- Trying to install it was going to cost an additional 2 to 4 hours of labor, without guarantee.
                              2.- Install TP link. 50.00 plus 1 hr labor guaranteed.


                              I think Walmart is like Amazon or e-bay these days.

                              Comment

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