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  1. #11
    Senior Tech 250+ Posts
    Bizhub C300i will not scan after upgrade to windows 11


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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Quote Originally Posted by BillyCarpenter View Post
    Assuming you've got your SMB version right...are you using the hostname or IP address? If hostname, have you checked to see if it's being resolved? Is the folder shared correctly? I've had cases where a pending Windows update would break SMB.


    Is network public or private? Needs to be set to private.
    If they set w11 up by the way Microsoft wants you to with a Microsoft account instead of a local user that could be a problem also. You can google how to setup a w11 without a microsoft account.

  2. #12
    Service Manager 10,000+ Posts
    Bizhub C300i will not scan after upgrade to windows 11

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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Quote Originally Posted by Markks View Post
    If they set w11 up by the way Microsoft wants you to with a Microsoft account instead of a local user that could be a problem also. You can google how to setup a w11 without a microsoft account.
    Agreed. +1
    Growth is found only in adversity.

  3. #13
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Create a new folder and test it.

  4. #14
    Field Supervisor 500+ Posts
    Bizhub C300i will not scan after upgrade to windows 11

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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Quote Originally Posted by Markks View Post
    If they set w11 up by the way Microsoft wants you to with a Microsoft account instead of a local user that could be a problem also. You can google how to setup a w11 without a microsoft account.
    1+ on this.
    Disconnect PC from Internet and then try to create a user. It should give you an option to create a offline or local account.

  5. #15
    Senior Tech 1,000+ Posts kuby's Avatar
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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Thanks for the hints. Will try some of them out and let you know.

  6. #16
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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Hi guys,

    This problem we encounter with customers very often.
    This is another option, give it a try.

    DipSW
    162 Hex 00
    118 Hex 04

  7. #17
    Senior Tech 1,000+ Posts kuby's Avatar
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    Re: Bizhub C300i will not scan after upgrade to windows 11

    sangcom
    Do not see this in the manual. How do I get to 162 Hex 00 and 118 Hex 04. Not a Bizhub tech and finding my way around is sometimes hard.

    Thanks

  8. #18
    Senior Tech 250+ Posts
    Bizhub C300i will not scan after upgrade to windows 11


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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Quote Originally Posted by kuby View Post
    sangcom
    Do not see this in the manual. How do I get to 162 Hex 00 and 118 Hex 04. Not a Bizhub tech and finding my way around is sometimes hard.

    Thanks
    Service Mode System 2 is where you will find switch settings

  9. #19
    Senior Tech 1,000+ Posts kuby's Avatar
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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Thanks

  10. #20
    Trusted Tech 50+ Posts
    Bizhub C300i will not scan after upgrade to windows 11


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    Re: Bizhub C300i will not scan after upgrade to windows 11

    Hi,

    Quote Originally Posted by sangcom View Post
    Hi guys,


    DipSW
    162 Hex 00
    118 Hex 04
    I can't find any information on these switch settings.
    What do they change?

    Thanks in advance,
    Ro

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