Firmware Update needed?

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  • Hornochse
    Technician

    Site Contributor
    • Feb 2023
    • 27

    #1

    Firmware Update needed?

    Hello community,
    we have several Konica Minolta, Kyocera and Develop ineo multifunctional devices.
    On 2 of our Develop ineo+ 224e and on 1 of our Konica Minolta bizhub C224 Scan-to-Mail to Office 365 does not work.
    The firmware on these devices is very old.
    Do we need a firmware update to get this work?
    If so, where can we get that?

    Thanks in advance!
    Alexander
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5740

    #2
    Re: Firmware Update needed?

    the e series one may just need GDB-M1 and bit 219 set to hex 04 smb 2.0
    the non e series one, well you can roll naked in legos and try tricking it with firmware and bit switches but seriously its been way long enough time for customers to plan for the machines obsolescence especially 10+ years old. its not a toyota pickup truck. it cant last forever.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4539

      #3
      Re: Firmware Update needed?

      There is a way to make a 4 series NON-E to "E" version (see attached)

      Also attached is bulletin that addresses O365 scan to email
      Attached Files

      Comment

      • Hornochse
        Technician

        Site Contributor
        • Feb 2023
        • 27

        #4
        Re: Firmware Update needed?

        Thank you very much @copyman.
        These files are very helpful!
        Do you have a link to the firmwares A1610Y0-F000-GB0-A9.exe and A1610Y0-F000-GB2-K5.exe ?
        Thanks in advance!

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4539

          #5
          Re: Firmware Update needed?

          Originally posted by Hornochse
          Thank you very much @copyman.
          These files are very helpful!
          Do you have a link to the firmwares A1610Y0-F000-GB0-A9.exe and A1610Y0-F000-GB2-K5.exe ?
          Thanks in advance!
          PM me your email

          Comment

          • Hornochse
            Technician

            Site Contributor
            • Feb 2023
            • 27

            #6
            Re: Firmware Update needed?

            Originally posted by copyman
            PM me your email
            PM sent, thank you!

            Comment

            • Hornochse
              Technician

              Site Contributor
              • Feb 2023
              • 27

              #7
              Re: Firmware Update needed?

              Hello folks,
              I just installed the GB0-A9 firmware on our bizhub C224 to get Scan-to-Mail via Office365 to work.
              Thank you for the firmware! Working great now.

              Does anyone have a firmware for our Develop ineo+ 224e to get Office365 Scans working too? Is it the same firmware like for Konica Minolta bizhub C224e? Would be great to get a link to the fw.
              Thank you very much!

              Comment

              • CP-1015
                Trusted Tech

                Site Contributor
                250+ Posts
                • Nov 2020
                • 298

                #8
                Re: Firmware Update needed?

                Originally posted by Hornochse
                Hello folks,
                I just installed the GB0-A9 firmware on our bizhub C224 to get Scan-to-Mail via Office365 to work.
                Thank you for the firmware! Working great now.

                Does anyone have a firmware for our Develop ineo+ 224e to get Office365 Scans working too? Is it the same firmware like for Konica Minolta bizhub C224e? Would be great to get a link to the fw.
                Thank you very much!
                It's the same firmware.
                Greetings from Bavaria!

                Comment

                • jwai
                  Senior Tech

                  500+ Posts
                  • May 2018
                  • 502

                  #9
                  Re: Firmware Update needed?

                  Originally posted by Synthohol
                  the e series one may just need GDB-M1 and bit 219 set to hex 04 smb 2.0
                  the non e series one, well you can roll naked in legos and try tricking it with firmware and bit switches but seriously its been way long enough time for customers to plan for the machines obsolescence especially 10+ years old. its not a toyota pickup truck. it cant last forever.
                  Yesterday I installed GDF-M1 with that soft SW setting, scan for SMB 2.0 failed with server connection error.

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5740

                    #10
                    Re: Firmware Update needed?

                    well the firmware was GDB not GDF, dunno if thats the issue?
                    also NTLM set to 2.0 also.
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • Hornochse
                      Technician

                      Site Contributor
                      • Feb 2023
                      • 27

                      #11
                      Re: Firmware Update needed?

                      Hello,

                      I just installed A5C10Y0-0100-GDB-M1(00) on one of our C224e but Scan-to-Mail via Office 365 still does not work...
                      Any tipps?

                      Thank you!

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5740

                        #12
                        Re: Firmware Update needed?

                        what is the scan error?
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • Hornochse
                          Technician

                          Site Contributor
                          • Feb 2023
                          • 27

                          #13
                          Re: Firmware Update needed?

                          Server Connection Error

                          Comment

                          • Synthohol
                            Certified Konica Expert

                            Site Contributor
                            5,000+ Posts
                            • Mar 2016
                            • 5740

                            #14
                            Re: Firmware Update needed?

                            no, the error code.
                            usually found in the details of the failure in the log on the screen.
                            its normally 3 digits
                            you may have to turn the feature on.

                            also what is the function level? i think it has to be 7
                            Last edited by Synthohol; 09-19-2023, 11:57 AM.
                            We know a thing or two because we've seen a thing or two.
                            The medication helps though...

                            Comment

                            • Hornochse
                              Technician

                              Site Contributor
                              • Feb 2023
                              • 27

                              #15
                              Re: Firmware Update needed?

                              error code is 107.

                              where can I see the function level?

                              Comment

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