Anyone have an opinion on using generic versus OEM staples. In particular I am talking about for the FS536 and FS536SD. I am thinking there MUST be a difference considering the price difference. 
Thanks
Thanks
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Re: Generic Staples?
I don't care which vendor is telling you "they are Swingline", "they make them for the OEMs" or "we sell tons of them and they work great", Generic staples SUCK, stay away, whatever extra margin you might make on the 5-7 boxes of staples you sell every month will be eaten up by the cost of the service calls you get having to deal with shitty aftermarket staples. Seriously, make your profit somewhere else, SERVICE CALLS cost more than whatever extra margin you think your getting. -
Re: Generic Staples?
Been using aftermarket staples for years and never had issues.Comment
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Re: Generic Staples?
My advice, avoid...
Our office tried generic staples a number of years ago, and it was a total shit storm. Since I was a new employee at the time, I have no idea where they were purchased or what "brand" they were. There was nothing but problems with them.
The customer would probably get through 4 or 5 layers of staples if you were lucky, and then we'd have non-stop service calls for staples not feeding out of the cartridge. Remove the problem layer and they'd get through another couple and then not feeding out again. In the end we went around to every customer and swapped out the boxes of generics for the OEM and never had another problem. I have to figure that it probably cost the company quite a few thousand dollars in throwing away the generics and then the cost of buying the OEMs to hand out to the customers to replace the junk ones. That doesn't even factor in the costs associated with any of the service calls for the staple issues.A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...Comment
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Re: Generic Staples?
Had a spat of bad luck with generic staples years ago. We provide lots of Swingline 3pk x 5,000 for FS534, FS536 to pretty heavy users. Not a problem lately. When we did have the problem, they were on high meter finishers & I think they could not slide the next rack of aftermarket as easily as OEM, so we provided OEM to high meter units if they showed their a**. We compared and saw the ridges seemed smoother on the aftermarket, seemed easier to feel & grip the OEM. Same profit margin for us either way, and all are chargeable so as soon as any issue, go OEM.Comment
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Re: Generic Staples?
Never had a problem with generic staples - though we only supply one or two a yearTip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...Comment
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