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  1. #1
    Service Manager 2,500+ Posts
    TaskAlpha 3050 ci DP plate not lifting

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    TaskAlpha 3050 ci DP plate not lifting

    Hi all,

    I have an issue the DP is not picking up documents because the plate is not lifting, iíve stripped the drive but cant see any reason why, the motor drives ok, occassionally it will lift & feed ok.

    2DC5301F-4D14-4B6A-AF94-14532F148E48.jpg
    Let us eat, drink, and be merry, because tomorrow we may die!

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  2. #2
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: TaskAlpha 3050 ci DP plate not lifting

    Seen this a few times on these models. Itís a sensor issue. Go into sensor test mode and one will be lit. Give it a wipe until it operates normally and thatís it.


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  3. #3
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    Re: TaskAlpha 3050 ci DP plate not lifting

    A piece of plasic wich comes between the lifting sensor is broken, nearby the pickup roller


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  4. #4
    Senior Tech 100+ Posts George J's Avatar
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    Re: TaskAlpha 3050 ci DP plate not lifting

    I agree that it's most likely a little hook that broke of the so called 'Holder LF'. The black plastic bit that holds the pulley and belt.

  5. #5
    Service Manager 2,500+ Posts
    TaskAlpha 3050 ci DP plate not lifting

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    Re: TaskAlpha 3050 ci DP plate not lifting

    Quote Originally Posted by George J View Post
    I agree that it's most likely a little hook that broke of the so called 'Holder LF'. The black plastic bit that holds the pulley and belt.
    Thanks for the info, I have identified the part you are referring to 'holder LF' however if this is broken how would it affect the lifter plate, seems a separate part?

    Holfer LF.JPGlift.JPG
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  6. #6
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: TaskAlpha 3050 ci DP plate not lifting

    Do the sensor test in service mode and look for which one it lit. Iíve had this on 2 doc feeds and a friend on one too. Literally wiped the sensor with my finger and normal operation resumes.


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  7. #7
    Senior Tech 100+ Posts
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    Re: TaskAlpha 3050 ci DP plate not lifting

    Quote Originally Posted by copier tech View Post
    Thanks for the info, I have identified the part you are referring to 'holder LF' however if this is broken how would it affect the lifter plate, seems a separate part?

    Holfer LF.JPGlift.JPG
    Because if the holder is broken the sensor does not send a paper present signal. If there is no paper the plate will not lift to feed paper it doesn't know is there.

  8. #8
    Senior Tech 100+ Posts George J's Avatar
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    Re: TaskAlpha 3050 ci DP plate not lifting

    Exactly, it's one of those 'calls that happens once and you'll never forget about this' kind of calls that at first takes you an hour to fix. After that it's 5 minutes of 'oh this again'.

  9. #9
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: TaskAlpha 3050 ci DP plate not lifting

    I remember having this issue the first time. Called tech support and they had me replace everything from the sensors, wiring harness, to the DP control board and nothing fixed it. Made one call to our regional tech rep about it and right off he said to replace the holder. I was so mad i spent all that time on something so simple.
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  10. #10
    Service Manager 2,500+ Posts
    TaskAlpha 3050 ci DP plate not lifting

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    Re: TaskAlpha 3050 ci DP plate not lifting

    Thanks for all the replies, I will order this part if I go back.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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