kyocera 3150 Is there a way to fix this permanently ?

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  • tmw
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 256

    #1

    kyocera 3150 Is there a way to fix this permanently ?

    I've been having a continuing problem with this building up of toner on the pressure roller. I have written about this previously. I have replaced the fuser on warrantee, increased the heat settings, tried different paper types, decreased density, set it on ecomode, updated to the latest firmware, other imaging parts have been changed while chasing a different problem. Cleaning pages don't seem to help, & I have talked to kyocera about it. I think the longest it has gone without hearing about it is around two or three months. Now it's tax season and it fills up every one or two weeks. The customer and I are quite put out by it. I don't know if there is any other possible way to correct it. I've seen some other copiers that have some kind of brush against the pressure roller connected to the frame. Would this help with anything if I could rig it up ? Is it futile ? I think I'm one step away from throwing it in the street. Thanks for your consideration.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22952

    #2
    Re: kyocera 3150 Is there a way to fix this permanently ?

    Those are the things that I tried. If there is any kind of a "cure" I'm not aware of it. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 29474

      #3
      Re: kyocera 3150 Is there a way to fix this permanently ?

      Originally posted by blackcat4866
      Those are the things that I tried. If there is any kind of a "cure" I'm not aware of it. =^..^=
      You know some kind of mylar is always the answer.

      Did you try to lower the fuser temp.
      Typically Kyocera sets the temp pretty high

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22952

        #4
        Re: kyocera 3150 Is there a way to fix this permanently ?

        Originally posted by bsm2
        You know some kind of mylar is always the answer.
        Mylar
        Is
        The
        Answer

        LOL! =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • spw
          Technician

          50+ Posts
          • Mar 2015
          • 62

          #5
          Re: kyocera 3150 Is there a way to fix this permanently ?

          The only thing left it seems it could be is power related. If you have another 3150 id swap it out for a period of time

          Comment

          • tmw
            Trusted Tech

            250+ Posts
            • Dec 2013
            • 256

            #6
            Re: kyocera 3150 Is there a way to fix this permanently ?

            Thank you for weighing in. This machine only has 2 fuser settings and it started out on the lower one when it began. Maybe it's a power issue. Unfortunately I don't have another of the same machine to try out. They had an HP in the same spot that never had this problem.

            Comment

            • bronco31
              Trusted Tech

              Site Contributor
              100+ Posts
              • Aug 2009
              • 174

              #7
              Re: kyocera 3150 Is there a way to fix this permanently ?

              is it because the OEM fuser roller has a poor quality "teflon" non stick coating ?

              Comment

              • dalewb74
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2018
                • 1125

                #8
                Re: kyocera 3150 Is there a way to fix this permanently ?

                so i am guessing it is actual kyocera toner??? i hope.....

                Comment

                • fishleg
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Mar 2009
                  • 426

                  #9
                  Re: kyocera 3150 Is there a way to fix this permanently ?

                  Originally posted by bronco31
                  is it because the OEM fuser roller has a poor quality "teflon" non stick coating ?
                  They all do it around 300k usually always on either side of metal roller. I think it's just where the fingers slowly wear through the teflon then it's weak for the toner to burn and stick.

                  Comment

                  • PrintWhisperer
                    Trusted Tech

                    250+ Posts
                    • Feb 2018
                    • 454

                    #10
                    Re: kyocera 3150 Is there a way to fix this permanently ?

                    Apply firmware 2NL_v5.02 (10/2017) or later to apply the following changes :

                    If the heat roller temperature becomes high, paper ingredients scratch the surface easily as the surface of the heat roller gets softened. Once the surface is scratched, toner stick to the position of the scratch and it becomes dirty, then, the offset image might appear.
                    [Change]
                    Lower the temperature by 5℃ at the time of the following control
                    - Control temperature during ready mode, secondary stable temperature* *temperature that the drive stops after completing warm up
                    - Change temperature correction during copy (Paper weight: Normal1, Normal2)
                    - Temperature threshold of the low temperature correction (18  13℃℃)
                    U161 [Adjust fuser control temperature]
                    - T2 (Secondary stable temperature) Change the default value: 170  165
                    - T9 (Control temperature during ready) Change the default value: 170  165
                    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                    Comment

                    • tmw
                      Trusted Tech

                      250+ Posts
                      • Dec 2013
                      • 256

                      #11
                      Re: kyocera 3150 Is there a way to fix this permanently ?

                      I almost forgot this thread was still out there. We only use OEM toner. The heat roller we don't have a problem with. It just builds up on the pressure roller. As it is now, I have to periodically clean it if I'm nearby or if they call (again).

                      Comment

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