Ricoh C4504ex SC-672-00

[Jinn]

Hi,

I need part manual of Ricoh C4504ex. Please share.

Many Thanks

[hosennet]

Re: Ricoh C4504ex SC-672-00

Hi,

I need part manual of Ricoh C4504ex. Please share.

Many Thanks

D0AD5659

[Jinn]

Re: Ricoh C4504ex SC-672-00

D0AD5659

Thanks

Is it part number of Control board C4504ex?

[slimslob]

Re: Ricoh C4504ex SC-672-00

Hi,

I need part manual of Ricoh C4504ex. Please share.

Many Thanks

WHY??

What does a parts catalog have to do with SC672?

Forum Rules

General Rule 3. Service Manual Requests - All requests for service manuals must be made in the Service Manual Request Forum. Please read the special rules sticky in that forum for posting guidelines. service manual requests made elsewhere on the site WILL BE DELETED.

Parts manuals are included in that rule.

[Jinn]

Re: Ricoh C4504ex SC-672-00

WHY??

What does a parts catalog have to do with SC672?

Forum Rules

General Rule 3. Service Manual Requests - All requests for service manuals must be made in the Service Manual Request Forum. Please read the special rules sticky in that forum for posting guidelines. service manual requests made elsewhere on the site WILL BE DELETED.

Parts manuals are included in that rule.

SC672 code is related to control board and I need part number. Part numbers can be found in Part catalog thats why I as asking for manual.

[slimslob]

Re: Ricoh C4504ex SC-672-00

SC672 code is related to control board and I need part number. Part numbers can be found in Part catalog thats why I as asking for manual.

Follow the rules and I might send you one.

[peterxu256]

Re: Ricoh C4504ex SC-672-00

Working on the code (SC-672-00) on my C4504 for a couple of weeks, still not solving the problem...
the Service Control Board (D238 5662 for C4504, and D238 5663 for C5504) are very expensive to be ordered from OEM, much higher than a used machine, Plus the labor fees, No customer is willing to absorb the higher cost than that of buying the used one.

Past experiences with the Same code on old model machines were relatively easy to be solved, usually a couple of days to solve in addition to 99.99% not necessary to change the Control board.

Following TSB's "when SC672 (Controller Start up error) is displayed" one by one , still not lucky at all , smart operation panel was tested Good on another good Machine. USB Cable is time-consuming to remove it for testing on another good machine, The New Type cable called USB 3.0 Micro B Male to Micro B Male , Market is widely available to USB 3.0 Type A Male to Micro B Male alternately using USB 3.0 <10-pin> Male <.....> USB Type A Female Adapter. Result is negative, screen is blank, no power to supply to screen, system is running.

Therefore hereby is appreciated to know USB cable OEM # even assumed the original USB cable is still good.

Case by case, my SC-672-00 was triggered by the initial SC878-00 ..> TPM authentication error, as per report by customer . Power OFF/ON, turned into SC672 from SC878

I have a lot of difficult to understand the code SC878 , Update of system module attempted without correct update Path. Is there something wrong with Remote Auto Firmware update procedure caused by OEM firmware data base error?
Looking for comments on the code SC878?

[copier tech]

Re: Ricoh C4504ex SC-672-00

Working on the code (SC-672-00) on my C4504 for a couple of weeks, still not solving the problem...
the Service Control Board (D238 5662 for C4504, and D238 5663 for C5504) are very expensive to be ordered from OEM, much higher than a used machine, Plus the labor fees, No customer is willing to absorb the higher cost than that of buying the used one.

Past experiences with the Same code on old model machines were relatively easy to be solved, usually a couple of days to solve in addition to 99.99% not necessary to change the Control board.

Following TSB's "when SC672 (Controller Start up error) is displayed" one by one , still not lucky at all , smart operation panel was tested Good on another good Machine. USB Cable is time-consuming to remove it for testing on another good machine, The New Type cable called USB 3.0 Micro B Male to Micro B Male , Market is widely available to USB 3.0 Type A Male to Micro B Male alternately using USB 3.0 <10-pin> Male <.....> USB Type A Female Adapter. Result is negative, screen is blank, no power to supply to screen, system is running.

Therefore hereby is appreciated to know USB cable OEM # even assumed the original USB cable is still good.

Case by case, my SC-672-00 was triggered by the initial SC878-00 ..> TPM authentication error, as per report by customer . Power OFF/ON, turned into SC672 from SC878

I have a lot of difficult to understand the code SC878 , Update of system module attempted without correct update Path. Is there something wrong with Remote Auto Firmware update procedure caused by OEM firmware data base error?
Looking for comments on the code SC878?

In my experience with this issue try updating the firmware with the right door open & all toners removed.

If the device won't start the firmware update then yes you will need to replace the controller board.

[GIUBOSS]

Re: Ricoh C4504ex SC-672-00

Have you tried to see the other discussions here that talk about the 672, fw update with sd card, hd usb cable replacement (those for pc are fine)

[Gift]

Re: Ricoh C4504ex SC-672-00

And let it sit for a while - I recall that I was close to giving up fixing a MPC306 but I decided a last resort by just waiting while slowly wrapping up my stuff. I think the screen just showed some firmware update error all the time but after ~20 minutes suddenly I heard a "beep". The update ran in the background while not showing any progress intel in the screen. Guess it's worth a shot.

[peterxu256]

Re: Ricoh C4504ex SC-672-00

And let it sit for a while - I recall that I was close to giving up fixing a MPC306 but I decided a last resort by just waiting while slowly wrapping up my stuff. I think the screen just showed some firmware update error all the time but after ~20 minutes suddenly I heard a "beep". The update ran in the background while not showing any progress intel in the screen. Guess it's worth a shot.

Deeply want to know if you recovered the MPC306 through Manually updating or Automatically one. some hints are appreciated. Because I found Nic card's two lights flashing all times in spite of operation panel clearly show SC672-00. My case is DHCP not activated , it is OFF. very pretty to do that , always setting IP address manually. Customer's IP address scheme is different mine, I checked the router that Printer IP address is not registrated.

[Jinn]

Re: Ricoh C4504ex SC-672-00

Working on the code (SC-672-00) on my C4504 for a couple of weeks, still not solving the problem...
the Service Control Board (D238 5662 for C4504, and D238 5663 for C5504) are very expensive to be ordered from OEM, much higher than a used machine, Plus the labor fees, No customer is willing to absorb the higher cost than that of buying the used one.

Past experiences with the Same code on old model machines were relatively easy to be solved, usually a couple of days to solve in addition to 99.99% not necessary to change the Control board.

Following TSB's "when SC672 (Controller Start up error) is displayed" one by one , still not lucky at all , smart operation panel was tested Good on another good Machine. USB Cable is time-consuming to remove it for testing on another good machine, The New Type cable called USB 3.0 Micro B Male to Micro B Male , Market is widely available to USB 3.0 Type A Male to Micro B Male alternately using USB 3.0 <10-pin> Male <.....> USB Type A Female Adapter. Result is negative, screen is blank, no power to supply to screen, system is running.

Therefore hereby is appreciated to know USB cable OEM # even assumed the original USB cable is still good.

Case by case, my SC-672-00 was triggered by the initial SC878-00 ..> TPM authentication error, as per report by customer . Power OFF/ON, turned into SC672 from SC878

I have a lot of difficult to understand the code SC878 , Update of system module attempted without correct update Path. Is there something wrong with Remote Auto Firmware update procedure caused by OEM firmware data base error?
Looking for comments on the code SC878?

I am new to Ricoh. Controller board means IPU Board? and if anyone can share firmware of ricoh c4504ex because I want to try it before replacing the board

Thanks

[peterxu256]

Re: Ricoh C4504ex SC-672-00

I am new to Ricoh. Controller board means IPU Board? and if anyone can share firmware of ricoh c4504ex because I want to try it before replacing the board

Thanks

Two Different Board at all. do not try it. not logical to be able to update firmware while the Error code pop up, no communication at all.

[luca72]

Re: Ricoh C4504ex SC-672-00

In my experience with this issue try updating the firmware with the right door open & all toners removed.

If the device won't start the firmware update then yes you will need to replace the controller board.

I missed this one!...I have to try at the first opportunity...but how did you get there?

[luca72]

Re: Ricoh C4504ex SC-672-00

I am new to Ricoh. Controller board means IPU Board? and if anyone can share firmware of ricoh c4504ex because I want to try it before replacing the board

Thanks

you could write a book about the sc672, or make some cool t-shirts, however, I recommend you follow the troubleshooting block diagram for the sc672 which you can find attached numerous times here on the forum.
it essentially involves following the flashing of the LEDs on the controller, the status of which gives an indication of what the CPU sees.
it could also be resolved simply by unplugging and reattaching the controller, or updating the firmware, or displaying a USB cable... or even as happened to me some time ago, after having washed the controller board with alcohol and a brush, the problem disappeared, and is no longer got back