C5300s pro darkness

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  • drbing
    Technician
    • Dec 2016
    • 35

    C5300s pro darkness

    Hi,first of all I would like to thank everyone who helped me last time. Now it is a new device that has worked for about 300 k, it started to leave a dark background, in the place where the paper should be clean. The following was replaced, ITB cleaning unit,PTR,PCU cleaning unit and same happend.Only left is PCU drums.Any help?

    Sent from my SM-A707F using Tapatalk
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1329

    #2
    Re: C5300s pro darkness

    It would be better to see a photo of the problem

    Comment

    • drbing
      Technician
      • Dec 2016
      • 35

      #3
      Re: C5300s pro darkness

      I don't know how well you can see, but the part of the paper that is not printed on the left should be white like the paper on the right.20230918_101101.jpg

      Sent from my SM-A707F using Tapatalk

      Comment

      • GIUBOSS
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2013
        • 1329

        #4
        Re: C5300s pro darkness

        It is not clear in the photo but if the background is gray (tending to black), check the maintenance counter of the black PCDU and if necessary clean it or replace it entirely, or if you can even individual pieces (drum, devel., blades, bar wax, winding roller). Are you a technician?

        Comment

        • drbing
          Technician
          • Dec 2016
          • 35

          #5
          Re: C5300s pro darkness

          Yes, as I said, everything was replaced, all four PCU cleaning units.

          Sent from my SM-A707F using Tapatalk

          Comment

          • GIUBOSS
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2013
            • 1329

            #6
            Re: C5300s pro darkness

            I wrote complete pcdu unit

            Comment

            • drbing
              Technician
              • Dec 2016
              • 35

              #7
              Re: C5300s pro darkness

              I did not change only the developer. In any case, the machine printed only 300 k. The replacement of drums and developer is about 1 mil.

              Sent from my SM-A707F using Tapatalk

              Comment

              • dalewb74
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2018
                • 1057

                #8
                Re: C5300s pro darkness

                just because the drum or developer is rated for a certain life count doesn't mean you will get that count...

                Comment

                • drbing
                  Technician
                  • Dec 2016
                  • 35

                  #9
                  Re: C5300s pro darkness

                  I know that 5% coverage is calculated, but I just replaced the drums as well. We'll try.

                  Sent from my SM-A707F using Tapatalk

                  Comment

                  • dalewb74
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Feb 2018
                    • 1057

                    #10
                    Re: C5300s pro darkness

                    have you cleaned the ID/Music sensors? what about the lenses for the PCDU?

                    Comment

                    • drbing
                      Technician
                      • Dec 2016
                      • 35

                      #11
                      Re: C5300s pro darkness

                      ID and lenses cleaned.

                      Sent from my SM-A707F using Tapatalk

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 34940

                        #12
                        Re: C5300s pro darkness

                        Originally posted by drbing
                        I did not change only the developer. In any case, the machine printed only 300 k. The replacement of drums and developer is about 1 mil.

                        Sent from my SM-A707F using Tapatalk
                        That PM figure is based on doing jobs that average over 500 pages.

                        Comment

                        • anothertech
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Nov 2007
                          • 1708

                          #13
                          Re: C5300s pro darkness

                          Could be bad potential sensor. Read this bulletin.

                          D0CP_D0CQ_D0CM_D0CN - 023 DIRTY BACKGROUND (D0CP_D0CQ).pdf

                          Comment

                          • anothertech
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Nov 2007
                            • 1708

                            #14
                            Re: C5300s pro darkness

                            Check this document, talks about yield vs page per job.

                            Slide 1.pdf

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