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Thread: SHARP MX3570V

  1. #1
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    SHARP MX3570V

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    SHARP MX3570V

    I am having an issue while printing from the computer.
    The print comes out very faint then appears to clear
    up where the images are fine. I'm thinking it might be
    the lower heat roller lamp.

    The Blk DV Unit and the Drum and Blade have been updated in the
    last 6-months or so. And the fuser has been updated.

    I can't say I have have ever seen this happen before. I'm not out at
    the client's office yet. They have some sick people that are out and they
    wanted me to come in at the end of the wee to fix the issue.


    Any suggestions greatly appreciated.

  2. #2
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    SHARP MX3570V

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    Re: SHARP MX3570V

    Only on print jobs?

    What about copy jobs?


    Sent from my iPhone using Tapatalk

  3. #3
    Master Of The Obvious 10,000+ Posts
    SHARP MX3570V

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    Re: SHARP MX3570V

    A sample might be helpful. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Senior Tech 250+ Posts JLSam's Avatar
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    Re: SHARP MX3570V

    Quote Originally Posted by blackcat4866 View Post
    A sample might be helpful. =^..^=
    The master of the obvious strikes again!

  5. #5
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    SHARP MX3570V

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    Re: SHARP MX3570V

    Quote Originally Posted by mansart View Post
    Only on print jobs?

    What about copy jobs?


    Sent from my iPhone using Tapatalk

    I was told in an email that this happens only when they print.

  6. #6
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    SHARP MX3570V

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    Re: SHARP MX3570V

    Quote Originally Posted by blackcat4866 View Post
    A sample might be helpful. =^..^=

    Funny thing of it is, I do know the manual - I just haven't seen this happen before. I thought I'd marry up to what I thought it might be. Thanks any way.

  7. #7
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    Re: SHARP MX3570V

    Only on print jobs? Yes.

    What about copy jobs? I've been told no.

  8. #8
    Master Of The Obvious 10,000+ Posts
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    Re: SHARP MX3570V

    Quote Originally Posted by Tech2002 View Post
    Funny thing of it is, I do know the manual - I just haven't seen this happen before. I thought I'd marry up to what I thought it might be. Thanks any way.
    That lower part of the window is called the signature line. It's exactly the same on every post. I wrote it 10 or so years ago (not just for you), but it applies to everybody I think.

    I don't see how anybody can evaluate an image quality issue, without a sample. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
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    SHARP MX3570V

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    Re: SHARP MX3570V

    The actual mechanics of paper xport, placing image and fusing image on paper are the same for both copy and print. I'm not saying its impossible, but highly unlikely that this is a fuser issue.

    Are the light images isolated to a single app?

    What does an internal print look like?

    What about print a PDF from USB ? Same result?

  10. #10
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    SHARP MX3570V

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    Re: SHARP MX3570V

    Quote Originally Posted by mansart View Post
    The actual mechanics of paper xport, placing image and fusing image on paper are the same for both copy and print. I'm not saying its impossible, but highly unlikely that this is a fuser issue.

    Are the light images isolated to a single app?

    What does an internal print look like?

    What about print a PDF from USB ? Same result?
    I'd show a sample but the clients info is on that sample.

    I have been sick and won't be out physically to the client until probably tomorrow.

    I'll have an answer then. Thanks!

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