SHARP MX3570V

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Tech2002
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2008
    • 334

    #1

    SHARP MX3570V

    I am having an issue while printing from the computer.
    The print comes out very faint then appears to clear
    up where the images are fine. I'm thinking it might be
    the lower heat roller lamp.

    The Blk DV Unit and the Drum and Blade have been updated in the
    last 6-months or so. And the fuser has been updated.

    I can't say I have have ever seen this happen before. I'm not out at
    the client's office yet. They have some sick people that are out and they
    wanted me to come in at the end of the wee to fix the issue.


    Any suggestions greatly appreciated.
  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 852

    #2
    Re: SHARP MX3570V

    Only on print jobs?

    What about copy jobs?


    Sent from my iPhone using Tapatalk

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22973

      #3
      Re: SHARP MX3570V

      A sample might be helpful. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • JLSam
        Senior Tech

        500+ Posts
        • Jun 2015
        • 605

        #4
        Re: SHARP MX3570V

        Originally posted by blackcat4866
        A sample might be helpful. =^..^=
        The master of the obvious strikes again!

        Comment

        • Tech2002
          Trusted Tech

          Site Contributor
          250+ Posts
          • Aug 2008
          • 334

          #5
          Re: SHARP MX3570V

          Originally posted by mansart
          Only on print jobs?

          What about copy jobs?


          Sent from my iPhone using Tapatalk

          I was told in an email that this happens only when they print.

          Comment

          • Tech2002
            Trusted Tech

            Site Contributor
            250+ Posts
            • Aug 2008
            • 334

            #6
            Re: SHARP MX3570V

            Originally posted by blackcat4866
            A sample might be helpful. =^..^=

            Funny thing of it is, I do know the manual - I just haven't seen this happen before. I thought I'd marry up to what I thought it might be. Thanks any way.

            Comment

            • Tech2002
              Trusted Tech

              Site Contributor
              250+ Posts
              • Aug 2008
              • 334

              #7
              Re: SHARP MX3570V

              Only on print jobs? Yes.

              What about copy jobs? I've been told no.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22973

                #8
                Re: SHARP MX3570V

                Originally posted by Tech2002
                Funny thing of it is, I do know the manual - I just haven't seen this happen before. I thought I'd marry up to what I thought it might be. Thanks any way.
                That lower part of the window is called the signature line. It's exactly the same on every post. I wrote it 10 or so years ago (not just for you), but it applies to everybody I think.

                I don't see how anybody can evaluate an image quality issue, without a sample. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • mansart
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Apr 2009
                  • 852

                  #9
                  Re: SHARP MX3570V

                  The actual mechanics of paper xport, placing image and fusing image on paper are the same for both copy and print. I'm not saying its impossible, but highly unlikely that this is a fuser issue.

                  Are the light images isolated to a single app?

                  What does an internal print look like?

                  What about print a PDF from USB ? Same result?

                  Comment

                  • Tech2002
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Aug 2008
                    • 334

                    #10
                    Re: SHARP MX3570V

                    Originally posted by mansart
                    The actual mechanics of paper xport, placing image and fusing image on paper are the same for both copy and print. I'm not saying its impossible, but highly unlikely that this is a fuser issue.

                    Are the light images isolated to a single app?

                    What does an internal print look like?

                    What about print a PDF from USB ? Same result?
                    I'd show a sample but the clients info is on that sample.

                    I have been sick and won't be out physically to the client until probably tomorrow.

                    I'll have an answer then. Thanks!

                    Comment

                    • Tech2002
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Aug 2008
                      • 334

                      #11
                      Re: SHARP MX3570V

                      I have found out the following since I started this thread -

                      Client is having the imaging issues whether printing or copying.
                      Last week they were doing a lot of printing for a conference they
                      were attending and did not notice the copy side of the machine
                      was affected, too.

                      I have done the following -

                      67-33 - Good Values
                      67-34 - Good
                      52-22 - All Good
                      All Drums. Blades, and MC's changed within the last month
                      Fuser has been Updated
                      Changed out Primary Transfer

                      I have an attachment showing the distorted imaging issue.
                      I don't know if I got that right.
                      Attached Files

                      Comment

                      • mansart
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Apr 2009
                        • 852

                        #12

                        Comment

                        • Tech2002
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Aug 2008
                          • 334

                          #13
                          Re: SHARP MX3570V

                          Thanks for the input. I'll hopefully know more tomorrow Monday the latest.

                          Comment

                          • Tech2002
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Aug 2008
                            • 334

                            #14
                            Re: SHARP MX3570V

                            Re: SHARP MX3570V

                            I have found out the following since I started this thread -

                            Client is having the imaging issues whether printing or copying.
                            Last week they were doing a lot of printing for a conference they
                            were attending and did not notice the copy side of the machine
                            was affected, too.

                            I have done the following -

                            67-33 - Good Values
                            67-34 - Good
                            52-22 - All Good
                            All Drums. Blades, and MC's changed within the last month
                            Fuser has been Updated
                            Changed out Primary Transfer

                            I have an attachment showing the distorted imaging issue.
                            I don't know if I got that right.
                            Attached Files

                            Comment

                            • mansart
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Apr 2009
                              • 852

                              #15

                              Comment

                              Working...