*&% you Ricoh engineers! (rant)

[subaro]

[jam-o-matic]

Re: *&% you Ricoh engineers! (rant)

yeah, I guess all manf's have their own feats of engineering stupidity - once again, I feel better knowing I won't have to touch any of the boxes some of you have referenced in this thread. I should probably gift my techs each a cordless screwdriver this holiday season

[emujo]

Re: *&% you Ricoh engineers! (rant)

I loved the old clamshell design, especially when they incorporate it on a top end that weighs 200lbs...It was always so much fun to have your arms 2 feet inside the MFP when the struts decided to give out. It would really piss me off when you could tell the fluid in those struts leaked out months ago, and 5- 6 service calls had passed with no one replacing them..Emujo

[KenB]

Re: *&% you Ricoh engineers! (rant)

I loved the old clamshell design, especially when they incorporate it on a top end that weighs 200lbs...It was always so much fun to have your arms 2 feet inside the MFP when the struts decided to give out. It would really piss me off when you could tell the fluid in those struts leaked out months ago, and 5- 6 service calls had passed with no one replacing them..Emujo

There were a few clamshell Canon machines at one time.

I used to carry a pair of mini vice grips to keep the little bastards open if the struts had not yet been replaced.

[subaro]

Re: *&% you Ricoh engineers! (rant)

yeah, I guess all manf's have their own feats of engineering stupidity - once again, I feel better knowing I won't have to touch any of the boxes some of you have referenced in this thread. I should probably gift my techs each a cordless screwdriver this holiday season

Yippy, your techs will be ecstatic and hopefully you may get a reward in calls or time saving ect. However, some of the older techs here will diagree with the use of power tools and they can have a valid point in some instances. example. some fusers are installed on machines with the screw holes being plastic of the mainframe. If the user are not skilled or experienced on using his tool, he can damage the srew hole by over torque and all kind of problems could arise.

So to avoid this, i suggest the inexperienced techs who are not comfortable with power tools, practice on used equipment and get a feel of his tool power and how to adjust to the work being done. Also use the settings on the tool.

Usually, with fusers and other parts with plastic screw holes, i run the screw with the driver and finish of with a screwdriver.

There was one tech that use a power tool on the field. when the machine would come back in the shop, some of the screw had to be taken off by unconventional means. this was a rear case though.

I know many techs today, who cannot operate power tools properly and is careless in its use. but this is a choice for each company, individual ect. for the allowance of use.

[blackcat4866]

Re: *&% you Ricoh engineers! (rant)

I loved the old clamshell design, especially when they incorporate it on a top end that weighs 200lbs...It was always so much fun to have your arms 2 feet inside the MFP when the struts decided to give out. It would really piss me off when you could tell the fluid in those struts leaked out months ago, and 5- 6 service calls had passed with no one replacing them..Emujo

On the clamshell Mita's I used a long screwdriver for a while, then made up a wooden prop to keep those clamshells raised. The DC152 series left me some nice scars when the clam suddenly decided to guillotine my wrists. I recall envisioning reaching into a crocodiles mouth ... =^..^=

[KenB]

Re: *&% you Ricoh engineers! (rant)

On the clamshell Mita's I used a long screwdriver for a while, then made up a wooden prop to keep those clamshells raised. The DC152 series left me some nice scars when the clam suddenly decided to guillotine my wrists. I recall envisioning reaching into a crocodiles mouth ... =^..^=

Kinda like an evil little Pac Man.

Not the cute little one from the game, but rather the nasty one from the movie "Pixels".

[qbert69]

Re: *&% you Ricoh engineers! (rant)

I say "no" to a power screw/nutdriver....why??? if is is a screw in plastic, you can ream it out quite nicely, requiring the use of cut zip tie or a toothpick that I then fit into the hole and re-screw in the screw. If it is a metal screw in plastic, I always reverse the direction of the screw until I feel it drop into the plastic thread pattern and then I turn clockwise.

And yes, Ricoh needs to get their sh!t together!...They have a competing brand (kyocera) in the same country (japan) that IMO totally kicks Ricoh's butt!...why?? the newer versions of the Kyo's have parts that fit several machines..fusers and don't have to be rebuilt like ricohs, therefore saving time! The newer big kyoceras are much easier to set up. When we deliver a new Kyocera, the other technician can demo the machine while I am setting up print drivers an scan to folder on computers via the web interface.

You can't do that with a ricoh. If someone is demoing the MFP and happens to go into the system settings while I am trying to use the web image monitor to set up the address book or other settings, the settings will error out since the machine is not "multi-task" savvy in this regard...totally pisses me off! Stupid Ricoh!

[CanonSco]

Re: *&% you Ricoh engineers! (rant)

Back in the early 90s, I serviced tons of Canon fax machines.

The L700 series were the first to be plain paper laser models.

For most intents and purposes, they were rock solid.

However, when the laser went bad (usually the motor croaked), it was a 2 hour and 1 minute project to replace: 1 hour to tear it down, 1 minute to replace the part, and another hour to reassemle.

It was like the entire machine was built around the laser.

The didn't learn anything then. Same as a Canon IRC1021. Whole machine built round the laser. Which point up the way and fill up with dust.

[copier tech]

Re: *&% you Ricoh engineers! (rant)

Back in the early 90s, I serviced tons of Canon fax machines.

The L700 series were the first to be plain paper laser models.

For most intents and purposes, they were rock solid.

However, when the laser went bad (usually the motor croaked), it was a 2 hour and 1 minute project to replace: 1 hour to tear it down, 1 minute to replace the part, and another hour to reassemle.

It was like the entire machine was built around the laser.

I remember this model, the laser was surrounded by metal cages & boards, it was literally like doing open heart surgery!

[Lagonda]

Re: *&% you Ricoh engineers! (rant)

And then there was the Sagem plain paper fax. To remove the front cover first remove the right hand cover. To remove the right hand cover first remove the rear cover. To remove the rear cover first remove the left hand cover. And to remove the left hand cover...........you guessed it........first remove the front cover!!!
It's a wonder that we don't all end up alcoholics!

[subaro]

Re: *&% you Ricoh engineers! (rant)

And then there was the Sagem plain paper fax. To remove the front cover first remove the right hand cover. To remove the right hand cover first remove the rear cover. To remove the rear cover first remove the left hand cover. And to remove the left hand cover...........you guessed it........first remove the front cover!!!
It's a wonder that we don't all end up alcoholics!

Well that's for the removal. what about the reinstall of covers. I have seen machines that came back from the field and the covers were , lets just say rudimentary. some covers can be a pain, especially when you put in those 20 or so odd screws, only to see a lip or two hanging out or a bulge that looks ugly or a wire that is just showing a bit, but machine work fine. what do you do, leave it or remove and make right, when you have other calls to get at. this goes for present machines too.
some machines, to get the covers lined up right can take more time than the repair