there's no way its the paper.

[Synthohol]

Re: there's no way its the paper.

nah, im a corporate slug just workin for the man hehe.
i work for a huge dealer as a KM specialist, not self employed.

[copyman]

Re: there's no way its the paper.

Hey Syn, I feel your pain bro. Bad enough to have a school under contract but add to it that crap paper!

I would charge them 1/4 to 1/2 cent more per page, unless you are making some serious money off them.

[Synthohol]

Re: there's no way its the paper.

I'm happy to see this thread starting discussion on a "taboo" subject with customers.
the pic was from a school that kept their cases of paper they get once a year that they keep in an outdoor shipping container and bring it in as needed.
the color paper was "incubating" for years on a shelf in a closet.
i cannot change where they get their paper from, or where to store it. i have shown them beyond a shadow of a doubt that their storage option
is lame and is generating 50-75 BS service calls a year for this.
they are trying to keep the machine filled because it does have heaters.
the calls have cut down since that visit. either they are more tolerant of removing stacker jams or the setting that slowed the machine down a bit works better than it did when i was there.
the first CBT test i took with minolta was All About Paper. (now im 6 tests away from Outward Expert )
anyhow, its nice to hear other stories on this, thank you.

[NeoMatrix]

Re: there's no way its the paper.

As all Copier Techs know : Paper is dry wood.

Dry wood absorbs moisture.

HV electrical charge dissipates quickly to ground through moisture, and therefore no toner attraction to the paper ,meaning no image transfer to paper.

If you leave a plank of 2"x4" wood out in the sun the timber will dry out on one side and bend or curl its shape on the dried heated side. And so too moist paper will tend to curl on one side when run through a Printer/Copier fuser unit. It is also an effect from heat and mechanical pressure.

BTW. If you want to straighten any curved piece of timber or timber sheeting, wet the curled up side(ends stickup up in the air), then turn it over curl side down an leave it out in the sun for an hour or so until it goes flat. You can do this with half the length of the of timber also, just place half the length in the sun.

[qbert69]

Re: there's no way its the paper.

Just tear the paper...if it has grain long, run the paper lengthwise....perpendicular to the paper path!...if it is grain short, run it crosswise to the path of travel!

If it is recycled and you have no particular grain direction, you're gonna have a bad time either orientation!

[CraigW]

Re: there's no way its the paper.

The building has old ventilation system that couldn't be upgraded because the building is a historical site.

In my town ohio university just uses "Deferred Maintenance Plan" (aka NEGLECT) treatment to their historic register building for several years then they level them.

There is a 1911 Packard building they are demoing very soon in early May, COME HELL OR HIGH WATER & 1.5 million dollar contract to demo says so.

The good news........ The green space will be done before the precious little BASTARDS return in the fall..... So it's all good.

There is significant Kirkbride building in their ownership that for YEARS had a 30 foot opening in the roof (they could care less)


Just makes me SICK.

[gneebore]

Re: there's no way its the paper.

1. Back in the analog days, I used to lick down the middle of a fresh piece of paper and just the middle would be light.

Proved my point.

Been a while since I have used a similar trick. I used to take a newspaper and run a copy of it on paper that I had just taken out of the wrapper. Then I take a sheet of paper. Then I'd take another sheet of the paper from the same fresh ream and just press my hand in the middle of the fresh sheet. Then run it through the machine and make a copy of the same newspaper. You could clearly see on the second copy where I had pressed my hand onto the paper. This was with the older Canon Pc25, pc6re's and some of the mita dc1415's.

[vincent64]

Re: there's no way its the paper.

I am in SE Texas, and I do know humidity, I have seen it so bad, once on a old AR 5132, with the duplex tray, paper curled up so bad, it would not feed out at all, I ran some duplex and pulled the ADU tray out, opened it up, showed the cust. it was almost a tube of rolled up paper.

[nmfaxman]

Re: there's no way its the paper.

Back in the analog days, I used to lick down the middle of a fresh piece of paper and just the middle would be light.
Proved my point.

[subaro]

Re: there's no way its the paper.

All kyocera floor model mfp comes with two or more storage plastic bags in the tray. below are the description provided in the user manual as to the protection and storage of paper. Lead the horse to the water. If he does not drink, then



CAUTION: If you copy onto used paper (paper already used for copying), do not use paper that is stapled or
clipped together. This may damage the machine or cause poor image quality.
Avoid exposing opened paper to high temperatures and high humidity as dampness can be a cause of problems.
Seal any remaining paper after loading in the multi purpose tray or cassettes back in the paper storage bag.
If the machine will not be used for a prolonged period, protect all paper from humidity by removing it from the
cassettes and sealing it in the paper storage bag.

NOTE: Note that some paper types have a tendency to curl and may jam in the paper eject unit.
If the output paper scatters or stacks unevenly, turn the paper over in the cassette, or change the orientation
(vertical/horizontal) of the paper in the cassette.
If you use special paper such as letterhead, paper with holes or paper with pre-prints like logo or company
name,

[fixthecopier]

Re: there's no way its the paper.

One of my military customers found a way to dry paper in the jungle. He took a metal cabinet and put a 40 watt light bulb in it. The heat kept the paper dry.

[theengel]

Re: there's no way its the paper.

I just had a paper call yesterday. Color prints were fine, black-only prints came out almost blank. If I ran blank pages through, then sent the paper through again, the black came out fine. Moisture was causing shorts and static sparks. Not real sure what can be done to the printer to fix this problem, other than getting new paper.

[fixthecopier]

Re: there's no way its the paper.

The worst I ever saw was on a Di620. It was August and the air was very wet. They were storing copy paper outside in a storage shed. The paper would pass through the machine and when it came out on the finisher the curl was so bad, it had about a 2 inch gap between lead and trail edge. The copy room was about 8 feet x 8 feet. I had them put a dehumidifier in the room and they were emptying the 1 gallon tank 3 times a day.

[copyman]

Re: there's no way its the paper.

Blaming it on the paper is like blaming a murder on the dead guy

Agree there are a lot of differences in quality of papers but I've never been one to blame the paper totally. Many of the old analog copiers had heaters / dehumidifiers in them, or could be installed in high humid areas so we could usually fix the curling from cheap paper. Even most of the copiers today have, or can add heaters for paper drawers.

I've had customers near the ocean only call me in summer months, a few service calls in the summer then 8 or 9 months with no calls. Nice contract accounts. (plus get near the beach and see the bikinis )


Still like Hammermill paper the best over staples or wb mason

[blackcat4866]

Re: there's no way its the paper.

It was September, a couple (decades) years ago. It had been a particularly hot and moist summer, and the elementary school was not air conditioned. The secretary tells me that some of the colored paper jams on their Mita DC-213re. Machines of that day had a completely horizontal paper path, and if there was any curl, the paper would snag on the drum claws, or the fuser inlet, and jam every time.

Then she shows me the wall of colored paper: Eight feet high, twenty feet long, all subdivided into ream sized cubbies ... each cubby with an open partial ream of paper, all different colors, every color that you can imagine. I can't even guess how much paper that might be.

After incubating all summer that paper was perfect ... for kindergartners to scribble pictures on, but of no use at all in the copier. If you did get 10 consecutive pages through, it was mostly blank. She was aghast when I told her that the colored paper was not useable for copies. =^..^=