And the correct response is....

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  • tonerhead
    Senior Tech

    500+ Posts
    • Sep 2009
    • 582

    #16
    Re: And the correct response is....

    "I suppose it will work since you are here" Lord, I hate this one. I feel like replying "Of course it will, afterall, I have read the manual, loaded the paper correctly, and haven't tried to manhandle the machine like you f-tards".
    I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


    Especially when it comes to sex

    Comment

    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1325

      #17
      Re: And the correct response is....

      When customers ask if they can use the copier when it's in bits, I normally say "hold on", then stick my left arm inside, and say "right if you hold onto my right arm, then hold onto that piece there, we'll see if anything comes out..."

      Quite often I get asked, "oh..you must think I'm really stupid", to which I reply, "I don't really know you well enough to answer that, but apparently the customers always right"....it takes a while for that one to sink in.....
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

      Comment

      • Coptech
        worker drone

        250+ Posts
        • Dec 2009
        • 460

        #18
        Re: And the correct response is....

        Originally posted by srvctec


        My favorite one and one I've replied back with wit is the one when they say, "I don't suppose I can make a copy (or print or scan or send a fax, etc.) right now?" when all the guts of the machine are laying all over the floor and every cover is off the machine. I've replied to that one using this analogy "You wouldn't ask your mechanic that has your vehicle up in the air, servicing it for whatever reason, oil change, transmission work, replace tires, etc., if you could please make a quick trip to the store, would you?". Once they see the idiocy of the question they just asked, I get all happy inside.
        How about "Oh shit! This is the copier I took apart?" I'm here for the postage meter.

        Comment

        • dave w
          Trusted Tech

          100+ Posts
          • Jun 2015
          • 230

          #19
          Re: And the correct response is....

          Originally posted by tonerhead
          Back again?....you should have an office here?


          Correct responses are "No thank you, I already own this building" or "No thank you, not into slumming"

          Ive had that comment a few times

          my respoce is " Im planning on being invited to the Christmas Office Party "

          Comment

          • tonerhead
            Senior Tech

            500+ Posts
            • Sep 2009
            • 582

            #20
            Re: And the correct response is....

            Originally posted by dave w
            Ive had that comment a few times

            my respoce is " Im planning on being invited to the Christmas Office Party "

            I've also said I'm back for the free coffee.
            I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


            Especially when it comes to sex

            Comment

            • roho
              Senior Tech

              500+ Posts
              • Mar 2009
              • 844

              #21
              Re: And the correct response is....

              Originally posted by dave w
              Ive had that comment a few times

              my respoce is " Im planning on being invited to the Christmas Office Party "
              I always say " I bet I could show up at the Christmas Party and no one would blink". That usually gets a smile and a laugh and then I get left alone after that.

              Comment

              • guitar9199
                Service Manager

                Site Contributor
                1,000+ Posts
                • Sep 2016
                • 1099

                #22
                Re: And the correct response is....

                Canon iR5050 in a High School... service call for paper not feeding.

                I arrive to find someone had loaded FULL reams of paper in the tandem tray..... WITHOUT removing the wrapper.

                My "snarky" comment was.... "Man, if only you guys had ordered the 'Unwrap' option when you bought this machine.... We still have to do it manually."

                ...The teacher who called it in said, "Is there really such an option??"..... I said "no" and smiled. I think 26 was the number of shades of red her face got.


                Thankfully, the principal and I were buds, so I felt somewhat safe.

                Comment

                • Lagonda
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Aug 2008
                  • 1649

                  #23
                  Re: And the correct response is....

                  Angry customer " .....and I'm a personal friend of your MD......"

                  "Well that denies that rumour" says me.

                  Fortunately the MD never worked out who the tech was.
                  At least 50% of IT is a solution looking for a problem.

                  Comment

                  • dave w
                    Trusted Tech

                    100+ Posts
                    • Jun 2015
                    • 230

                    #24
                    Re: And the correct response is....

                    Customer " Any chance you can repair it properly this time"

                    My responce is normaly " Its job creation, If I did it right the first time I would be out of a job"

                    Comment

                    • JDYAL
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Sep 2008
                      • 187

                      #25
                      Re: And the correct response is....

                      Machine in pieces......" Do you mind if I use the machine".....Grrrrrr

                      "Do you mind if I stand on your keyboard while you type."

                      Comment

                      • tonerhead
                        Senior Tech

                        500+ Posts
                        • Sep 2009
                        • 582

                        #26
                        Re: And the correct response is....

                        Machine in pieces. Are you going to be able to put that back together? Why, are you volunteering to do it?

                        Machine in pieces. Do you ever have extra parts when you are done? Yes, most of the time I don't put the broken parts back in.

                        Machine in pieces. You sure are making a mess. They said someone would clean up after me, is that you?

                        Machine in pieces. How much longer before I can make a copy? One minute longer than the time required before you interrupted me

                        Machine in pieces. What does this part do? And this part? And this part?.......Trade secret, if you knew, I'd have to kill you.

                        Machine in pieces. Can I borrow your screwdriver? Mary's desk has a loose screw. Sure, can I borrow your wife for tonight?

                        Machine in pieces. They walk through instead of around the work area. Hey, didn't your mother ever teach you manners? Can I walk across your desk when I'm done?
                        I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


                        Especially when it comes to sex

                        Comment

                        • kingarthur
                          Service Manager

                          1,000+ Posts
                          • Feb 2008
                          • 1325

                          #27
                          Re: And the correct response is....

                          Originally posted by tonerhead
                          Machine in pieces. Are you going to be able to put that back together? Why, are you volunteering to do it?

                          Machine in pieces. Do you ever have extra parts when you are done? Yes, most of the time I don't put the broken parts back in.

                          Machine in pieces. You sure are making a mess. They said someone would clean up after me, is that you?

                          Machine in pieces. How much longer before I can make a copy? One minute longer than the time required before you interrupted me

                          Machine in pieces. What does this part do? And this part? And this part?.......Trade secret, if you knew, I'd have to kill you.

                          Machine in pieces. Can I borrow your screwdriver? Mary's desk has a loose screw. Sure, can I borrow your wife for tonight?

                          Machine in pieces. They walk through instead of around the work area. Hey, didn't your mother ever teach you manners? Can I walk across your desk when I'm done?

                          Machine in pieces. I hope you know how to put it all back together....Actually I was hoping you were watching what I was doing, so you can help me..
                          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                          Comment

                          • kingarthur
                            Service Manager

                            1,000+ Posts
                            • Feb 2008
                            • 1325

                            #28
                            Re: And the correct response is....

                            Accidentally left a manual at a customers once, customer phoned up to say it was there, my boss replied, "Actually he left it on purpose...hoping you'd be able to fix it yourselves...."
                            Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7974

                              #29
                              Re: And the correct response is....

                              Originally posted by tonerhead
                              Machine in pieces. Are you going to be able to put that back together? Why, are you volunteering to do it?

                              Machine in pieces. Do you ever have extra parts when you are done? Yes, most of the time I don't put the broken parts back in.

                              Machine in pieces. You sure are making a mess. They said someone would clean up after me, is that you?

                              Machine in pieces. How much longer before I can make a copy? One minute longer than the time required before you interrupted me

                              Machine in pieces. What does this part do? And this part? And this part?.......Trade secret, if you knew, I'd have to kill you.

                              Machine in pieces. Can I borrow your screwdriver? Mary's desk has a loose screw. Sure, can I borrow your wife for tonight?

                              Machine in pieces. They walk through instead of around the work area. Hey, didn't your mother ever teach you manners? Can I walk across your desk when I'm done?
                              Brilliant, I wish I could slap them with such smart answers.
                              Guess I'm too weak plus my boss give them a sticks ...and I prefer carrots.

                              images.jpg
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                              Comment

                              • Coptech
                                worker drone

                                250+ Posts
                                • Dec 2009
                                • 460

                                #30
                                Re: And the correct response is....

                                If you want to shut them up, point to something across the room and ask "can you get that for me? My ankle bracelet is beeping and I am afraid I am at my limit."

                                They will watch you in silence after that...

                                Comment

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