Search Function Broken?

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  • femaster
    Service Manager

    1,000+ Posts
    • May 2011
    • 1377

    Search Function Broken?

    The search functionality in the forums seems to be broken. When attempting to search (in the Konica group at least), the results are just a bunch of random threads that have nothing to do with the search term entered into the search box. The results also don't look like they used to. There seems to be an error in the code used in the search function resulting in extraneous data being included in the search terms (keyword) that then provides garbage results. In the example below, the search term was "blinking", yet part of the code is showing up as an additional search term ("forum:40"). See attached image.

    Search_Broken-01.jpg
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22649

    #2
    Re: Search Function Broken?

    In the interim you can use Google, phrased like this:
    site:www.coptechnet.com konica minolta C2557

    (for example). Works great. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7561

      #3
      Re: Search Function Broken?

      Seems to work for me atm.

      Search CTN.jpg
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 34919

        #4
        Re: Search Function Broken?

        Originally posted by tsbservice
        Seems to work for me atm.

        [ATTACH=CONFIG]55704[/ATTACH]
        What I have noticed is that that layout has changed. No longer seeing the option at the top to select the forum to search and no longer to select a specific post within a thread.

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2401

          #5
          Re: Search Function Broken?

          Originally posted by selena_homes
          try a new account
          lol - go for it slimslob^^

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 34919

            #6
            Re: Search Function Broken?

            Originally posted by selena_homes
            try a new account
            You need to read the Forum Rules.

            General Rule 1. Each member is allowed one login account. Registering with multiple accounts is not allowed.

            Comment

            • Tricky
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 2621

              #7
              Re: Search Function Broken?

              Originally posted by slimslob
              You need to read the Forum Rules.

              General Rule 1. Each member is allowed one login account. Registering with multiple accounts is not allowed.
              I doubt "it" will, I think selena_homes is a bot.
              Copytechnet search tool v0.8 Final

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 34919

                #8
                Re: Search Function Broken?

                I have a feeling that part of the problem is that according to the software information at the bottom of page the site is using vBulletin version 4.2.5 which is m=not fully compatible with PHP 7.2.0 or higher. The latest stable release is vBulletin version 5.7.1 as of August this year. version 5.7.2 is currently being tested.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7561

                  #9
                  Re: Search Function Broken?

                  Originally posted by skynet
                  I doubt "it" will, I think selena_homes is a bot.
                  Of course it's, I can almost smell them no crystal ball needed 🤣
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • ctuinstra
                    Technician
                    • Apr 2011
                    • 48

                    #10
                    Re: Search Function Broken?

                    Originally posted by femaster
                    The search functionality in the forums seems to be broken. When attempting to search (in the Konica group at least), the results are just a bunch of random threads that have nothing to do with the search term entered into the search box. The results also don't look like they used to. There seems to be an error in the code used in the search function resulting in extraneous data being included in the search terms (keyword) that then provides garbage results. In the example below, the search term was "blinking", yet part of the code is showing up as an additional search term ("forum:40"). See attached image.

                    [ATTACH=CONFIG]55688[/ATTACH]
                    I've had this same issue for some time now. Makes this forum almost worthless trying to see if there is an answer out there. And, there is no real answer to this issue apparently.

                    Comment

                    • tomcatt
                      Technician

                      50+ Posts
                      • Jul 2010
                      • 88

                      #11
                      Re: Search Function Broken?

                      Originally posted by ctuinstra
                      I've had this same issue for some time now. Makes this forum almost worthless trying to see if there is an answer out there. And, there is no real answer to this issue apparently.
                      I have had better luck doing a search on the main page and not in the particular forum

                      Comment

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