Firmware Requests area

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  • Samanator
    Service Manager

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Sep 2017
    • 571

    #1

    Firmware Requests area

    As there is a Service Manual Requests area, maybe there should be a Firmware Requests area.

    Just a thought.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36745

    #2
    Re: Firmware Requests area

    Some people consider firmware as parts.

    Comment

    • Aneurysm
      Administrator

      1,000+ Posts
      • Jan 2005
      • 1029

      #3
      Re: Firmware Requests area

      Originally posted by Samanator
      As there is a Service Manual Requests area, maybe there should be a Firmware Requests area.
      Maybe rename the Manual Requests forum to Manuals and Firmware requests? would that work or are the requests bettor off in the brand specific forums? (just thinking out loud)
      "Remain calm. All is well." -Chip Diller, Nov 1963

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36745

        #4
        Re: Firmware Requests area

        Originally posted by Aneurysm
        Maybe rename the Manual Requests forum to Manuals and Firmware requests? would that work or are the requests bettor off in the brand specific forums? (just thinking out loud)
        Either sounds good.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7910

          #5
          Re: Firmware Requests area

          Originally posted by Aneurysm
          Maybe rename the Manual Requests forum to Manuals and Firmware requests?...
          That would work great imho.

          Btw to have Admin hanging around from time to time is great moral boost for a lot of us frequent users, keep coming we need you and appreciate your efforts.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22927

            #6
            Re: Firmware Requests area

            Is there any chance that this function is disabled until some minimum number of posts is accrued, and pop-up explaining that? Or perhaps link it to the contributor badge? Seems logical to me.
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • wav
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2021
              • 281

              #7
              Re: Firmware Requests area

              hi,
              you could have a pre set rep score/ posts limit - user ranks.

              for example >
              if your only under 100 posts or something you can only read the posts but cannot reply or create new topics
              and if your higher & have donated to ctn you have full access. and have a rules / notice banner letting new and current users of the rules inside the requests page.

              this maybe helpful > vBulletin Manual - Modifying User Ranks

              just an idea.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36745

                #8
                Re: Firmware Requests area

                Originally posted by wav
                hi,
                you could have a pre set rep score/ posts limit - user ranks.

                for example >
                if your only under 100 posts or something you can only read the posts but cannot reply or create new topics
                and if your higher & have donated to ctn you have full access. and have a rules / notice banner letting new and current users of the rules inside the requests page.

                this maybe helpful > vBulletin Manual - Modifying User Ranks

                just an idea.
                Then how do you expect someone to get 100 posts if they cannot reply or create new?

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22927

                  #9
                  Re: Firmware Requests area

                  I think the idea would be to limit only the firmware/manuals forum until some minimum is reached. It wouldn't stop them from posting the same information elsewhere though.
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 8100

                    #10
                    Re: Firmware Requests area

                    Lets keep it simple, renaming the service manual request to include firmware page does seem logical.
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8100

                      #11
                      Re: Firmware Requests area

                      Originally posted by tsbservice
                      That would work great imho.

                      Btw to have Admin hanging around from time to time is great moral boost for a lot of us frequent users, keep coming we need you and appreciate your efforts.
                      Are you after a golden sparkling contributor badge!?
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7910

                        #12
                        Re: Firmware Requests area

                        Originally posted by copier tech
                        Are you after a golden sparkling contributor badge!?
                        You caught me
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • mrwho
                          Major Asshole!

                          Site Contributor
                          2,500+ Posts
                          • Apr 2009
                          • 4299

                          #13
                          Re: Firmware Requests area

                          I cast a vote towards calling it "Teh frimware request area"
                          ' "But the salesman said . . ." The salesman's an asshole!'
                          Mascan42

                          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                          Ibid

                          I'm just an ex-tech lurking around and spreading disinformation!

                          Comment

                          • Samanator
                            Service Manager

                            Site Contributor
                            VIP Subscriber
                            500+ Posts
                            • Sep 2017
                            • 571

                            #14
                            Re: Firmware Requests area

                            Wow.

                            I didn't mean to cause so much sh...dialog.

                            I think the simplest solution is to just add 'and Firmware' to Service Manual Requests. As I see it, one has to do the same thing for sending service manuals as one would have to send firmware.

                            If nobody likes the guy doing the askin', then too bad to be him. I also think that it is clearly seen by everyone how much someone has been here and how active they have been. If ya don't think he's worthy, don't help him. Also too bad to be him. IMHO that eliminates the need for minimums of any kind.

                            There's my two cents.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8100

                              #15
                              Re: Firmware Requests area

                              Originally posted by Samanator
                              Wow.

                              I didn't mean to cause so much sh...dialog.

                              I think the simplest solution is to just add 'and Firmware' to Service Manual Requests. As I see it, one has to do the same thing for sending service manuals as one would have to send firmware.

                              If nobody likes the guy doing the askin', then too bad to be him. I also think that it is clearly seen by everyone how much someone has been here and how active they have been. If ya don't think he's worthy, don't help him. Also too bad to be him. IMHO that eliminates the need for minimums of any kind.

                              There's my two cents.
                              Totally agree. And we at Copier / Printer firmware towers can supply both.
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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