Pre-hiring testing

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  • Copystar Tech
    Technician

    50+ Posts
    • Sep 2010
    • 59

    #1

    Pre-hiring testing

    I work for a very small company and recently had to let go of a technician that just wasn't ever going to be a technician. My boss has asked me to come up with some sort of hiring test to see if a job candidate has any potential. I know I have seen at least one posted to these forums before, but cannot locate it now. Does your company use such a tool and can anyone lead me to an example?
  • anothertech
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2007
    • 1756

    #2
    Re: Pre-hiring testing

    How about starting with a college diploma or a DD214 from the military, with experience in electronics or computers.

    Then how about certs with Comptia A+ and/or Network+

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22927

      #3
      Re: Pre-hiring testing

      I was hired 28 years ago based on the Bennett Mechanical Test.
      Mechanical comprehension tests are used as part of job selection process which requires an ability to work with and understand mechanical concepts.


      There were perhaps 30 of us in the room. Dan and I got 98%. The remaining gentlemen were all below 50%, so it certainly narrows it down.
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Woxner
        Senior Tech

        500+ Posts
        • Jul 2011
        • 826

        #4
        Re: Pre-hiring testing

        A+ and N+ is helpful. diploma is a joke. as a manager i look for guys who can take an assy apart and and put it back together. There hobbies can tell something if they like to make things or work on there own car. i have hired guys who are smart and can be book smart but the mech skills just were not good. electronics is not as big as the old days since everything is black box. but some is needed. Just need to know what board controls what.

        Comment

        • logrady2331
          Trusted Tech

          250+ Posts
          • Feb 2011
          • 301

          #5
          Re: Pre-hiring testing

          I agree with blackcat4866. Bennet mechanical test will tell you if they have the ABILITY to grasp the workings of these pigs. My first question in ALL technical interviews with (supposedly) experienced technicians is simple: Tell me, IN ORDER, the 8 BASIC steps to the copy process. Doesn't matter who makes it, all copiers have 8 basic steps. If an "experienced" tech can't tell you that - don't hire him or her. Also remember that it takes two years before you even know what's going on and five to get decent at it. We all didn't get to be super techs with out years of experience.

          Comment

          • NeoMatrix
            Senior Tech.

            2,500+ Posts
            • Nov 2010
            • 3514

            #6
            Re: Pre-hiring testing

            Determine that you're hiring people from the shoulders down(labour skill) or from the shoulders up (intellectual skills).
            Determine if you're hiring a team player or a lone wolf.
            Are you hiring a person with attitude (tiger) or someone that follows along (lamb).
            Throw in some simple mechanical/electrical evaluations, either theory or practical.

            Short list all the above job applications down to a few.
            Give the chosen few each 1 weeks trial in the field with a quality Tech.
            Those trail applicants will either sink or swim under pressure.

            Hire the guy that can tread water when the water gets deep enough that they start to panic.

            Over the next few years take the diamond in the rough and facet into a polished Tech.
            Inauguration to the "AI cancel-culture" fraternity 1997...
            •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

            Comment

            • MFPTech
              Trusted Tech

              250+ Posts
              • Nov 2010
              • 486

              #7
              Re: Pre-hiring testing

              It's very easy to come up with a list of technical questions about thermistors, clutches, sensors, one-way bearings and torque limiters, how they operate and how you clean them etc. The problem is to come up with questions about fixing the customer.

              Sent from my SGH-I337M using Tapatalk

              Comment

              • MFPTech
                Trusted Tech

                250+ Posts
                • Nov 2010
                • 486

                #8
                Re: Pre-hiring testing

                btw i know only 7 basic steps
                1. Drum charge
                2. Drum exposure (or latent image creation)
                3. Development
                4. Feeding
                5. Transfer/Separation
                6. Fixing
                7. Cleaning
                Am i missing something?

                Sent from my SGH-I337M using Tapatalk

                Comment

                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1756

                  #9
                  Re: Pre-hiring testing

                  I have been doing this for awhile too, but I can not name the 8 steps, it depends on who taught you and on what brand.

                  Comment

                  • Ottawatech
                    Technician

                    50+ Posts
                    • Feb 2015
                    • 63

                    #10
                    Re: Pre-hiring testing

                    You also have to be careful about testing, if there's an inherent bias, real or imagined, in ANY testing procedure you could open yourself up to charges of discrimination, this was emphasized by our HR rep.

                    When I was screening applicants she advised me to downplay any importance of the 'test' I administered by saying that it was just to assist me in coming up with a baseline for comparison, there was no 'Pass/Fail'.
                    Nothing works quite so well that I can't totally disable it by trying to make it a little better.

                    Comment

                    • habik
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Apr 2010
                      • 2013

                      #11
                      Re: Pre-hiring testing

                      Originally posted by MFPTech
                      btw i know only 7 basic steps
                      1. Drum charge
                      2. Drum exposure (or latent image creation)
                      3. Development
                      4. Feeding
                      5. Transfer/Separation
                      6. Fixing
                      7. Cleaning
                      Am i missing something?

                      Sent from my SGH-I337M using Tapatalk
                      Since Copy process is in question I 'd say Scan (off glass)
                      Erase to add to drum process ( doesn't always apply though)
                      Transfer is debatable since there can be 1st and 2nd transfer.


                      Sent from my iDon't believe in marketing device using Tapatalk
                      .OK Google! ... will I need Berrocca this morning?
                      Firmwares HERE

                      Comment

                      • nmfaxman
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2008
                        • 1702

                        #12
                        Re: Pre-hiring testing

                        Originally posted by MFPTech
                        btw i know only 7 basic steps
                        1. Drum charge
                        2. Drum exposure (or latent image creation)
                        3. Development
                        4. Feeding
                        5. Transfer/Separation
                        6. Fixing
                        7. Cleaning
                        Am i missing something?

                        Sent from my SGH-I337M using Tapatalk
                        8. Scanning (From analog days)
                        Why do they call it common sense?

                        If it were common, wouldn't everyone have it?

                        Comment

                        • Service@PRT
                          Trusted Tech

                          100+ Posts
                          • Oct 2016
                          • 181

                          #13
                          Re: Pre-hiring testing

                          Originally posted by logrady2331
                          I agree with blackcat4866. Bennet mechanical test will tell you if they have the ABILITY to grasp the workings of these pigs. My first question in ALL technical interviews with (supposedly) experienced technicians is simple: Tell me, IN ORDER, the 8 BASIC steps to the copy process. Doesn't matter who makes it, all copiers have 8 basic steps. If an "experienced" tech can't tell you that - don't hire him or her. Also remember that it takes two years before you even know what's going on and five to get decent at it. We all didn't get to be super techs with out years of experience.
                          if im not mistaken.. from days only 5... but oh well times evolved

                          1. Scanning
                          2. charging of the drum
                          3. formation of the image (exposure)
                          4. developing
                          5. feeding
                          6. transfer of image to the paper
                          7. fusing of toner to the final copy
                          8. cleaning


                          btw this video helps me understand faster..




                          Every day of life is a learning process...
                          Just make sure you are open in all aspects of comments.

                          Comment

                          • CraigW
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Dec 2010
                            • 417

                            #14
                            Re: Pre-hiring testing

                            ^^^ Loved the secret life of machines. Still have some episodes on VHS.

                            One of the best was when they made a short piece of VCR tape using "sticky tape & rust"

                            I may have to convert those shows to digital someday soon.

                            Comment

                            • logrady2331
                              Trusted Tech

                              250+ Posts
                              • Feb 2011
                              • 301

                              #15
                              Re: Pre-hiring testing

                              Charge
                              Exposure
                              Development
                              Transfer
                              Separation
                              Fusing
                              Cleaning
                              Erase

                              Comment

                              Working...