locking down drivers

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  • kingarthur
    Service Manager

    1,000+ Posts
    • Feb 2008
    • 1320
    #1

    locking down drivers

    We've a bizhub C458 out on trial. the customer is using secure print, but they want it to only print in mono, they have the drivers on the server, and then are installing from there to each individual pc, is there a way of stopping the individuals from changing the settings from greyscale to autocolour or 2 colour when trying to print

    Also, we downloaded the mono 458 drivers, but keep getting "login error" when printing to secure print, I'm assuming that as they're mono drivers, controlling a colour machine, they're not quite compatible

    I did set the machine to user authentication/public user set to black which did what they wanted, but for some reason, when they log into their secure print box, if you select more than one document, the "print" button disappears from the screen

    Any ideas

    Cheers
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22996
      #2
      Re: locking down drivers

      I can contribute to some of that.

      The reason that the bizhub 458 driver does not secure print to a bizhub C458 is because the authentication data is encrypted, and the encryption password is unique to the specific model. You can check to see if Konica Minolta offers a monochrome print driver for the bizhub C458.

      Perhaps someone from the IT side can comment on this. I would think that IT can change the user rights to limit the ability of the enduser to change specific driver settings, perhaps to include color/monochrome.

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • rthonpm
          Field Supervisor

          2,500+ Posts
          • Aug 2007
          • 2847
          #3
          Re: locking down drivers

          Unfortunately, from the IT side there's very little you can do because the permissions that allow a user to print will also allow them to change the settings on the driver (since that's the means by which they're able to print).

            Comment

            • KenB
              Geek Extraordinaire

              2,500+ Posts
              • Dec 2007
              • 3944
              #4
              Re: locking down drivers

              I'm not a KM guy, and this is for a different model, but might it help?

              Not Found | KONICA MINOLTA
              https://www.biz.konicaminolta.com/download/users-guide/c554e_c454e_c364e_c284e_c224e/en/contents/id08-_101076957.html?k=Disable%20color
              The page may have been removed or deleted. Please check the regional website for details.
              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37240
                  #5
                  Re: locking down drivers

                  Check to see if KM has anything to Ricoh's Print Driver editor or the newer Print Driver Packager NX. These allow you to lock down certain portions of the driver such as color printing, duplex printing and some finishing options.

                    Comment

                    • kingarthur
                      Service Manager

                      1,000+ Posts
                      • Feb 2008
                      • 1320
                      #6
                      Re: locking down drivers

                      Originally posted by blackcat4866
                      I can contribute to some of that.

                      The reason that the bizhub 458 driver does not secure print to a bizhub C458 is because the authentication data is encrypted, and the encryption password is unique to the specific model. You can check to see if Konica Minolta offers a monochrome print driver for the bizhub C458.

                      Perhaps someone from the IT side can comment on this. I would think that IT can change the user rights to limit the ability of the enduser to change specific driver settings, perhaps to include color/monochrome.

                      =^..^=
                      That's exactly my thought, but my sales bloke won't have it "it's a mono version of the same machine" is his answer.....

                      Kenb, I used the user authentication to set up public user, but for some reason when you use secure print, the customer can only select one document at a time to print,, if you select more than one, the "print" selection disappears
                      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                        Comment

                        • KenB
                          Geek Extraordinaire

                          2,500+ Posts
                          • Dec 2007
                          • 3944
                          #7
                          Re: locking down drivers

                          Originally posted by slimslob
                          Check to see if KM has anything to Ricoh's Print Driver editor or the newer Print Driver Packager NX. These allow you to lock down certain portions of the driver such as color printing, duplex printing and some finishing options.
                          The file that either of these tools edit is a config file that contains xml code.

                          If a similar file exists for KM, hacking (errrr, "editing" ) it may be the answer.
                          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                            Comment

                            • Woxner
                              Senior Tech

                              500+ Posts
                              • Jul 2011
                              • 837
                              #8
                              Re: locking down drivers

                              the reason under secure print you can only print one at a time is because you use a password on every print. you can set up each person with the authentication code and block them from color on the user and public. you can make them enter the code on everything they print which would suck. but once you give them a code that has no color authority then they cant use it and everything will auto print blk even if they try and use color.

                                Comment

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