imagePRESS C800 - No yellow

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  • fatfingers73
    Trusted Tech

    100+ Posts
    • Feb 2013
    • 219

    #1

    [CQ] imagePRESS C800 - No yellow

    Hello,

    I'm getting no yellow at all.

    New drum and dev, no yellow on drum, tried swapping dev motors but still the same.

    I'm assuming laser, do they have shutters on this model?

    Thanks in advance
  • roho
    Senior Tech

    500+ Posts
    • Mar 2009
    • 844

    #2
    Re: imagePRESS C800 - No yellow

    Are you getting any alarm codes? If there is a issue with the laser the device will often give a alarm code for the color reg or gradation not able to be completed. The alarm codes only appear in service mode.

    Comment

    • fatfingers73
      Trusted Tech

      100+ Posts
      • Feb 2013
      • 219

      #3
      Re: imagePRESS C800 - No yellow

      Thanks for that, I forgot about alarm codes! (Look after too many manufactures).

      I'm going back tomorrow, will check then.

      I'm getting error E029-7021-05 (yellow density error).

      Thanks for your help.

      Originally posted by roho
      Are you getting any alarm codes? If there is a issue with the laser the device will often give a alarm code for the color reg or gradation not able to be completed. The alarm codes only appear in service mode.

      Comment

      • fatfingers73
        Trusted Tech

        100+ Posts
        • Feb 2013
        • 219

        #4
        Re: imagePRESS C800 - No yellow

        Looks like the dev drive belt is worn.

        Ordered a new set

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: imagePRESS C800 - No yellow

          Originally posted by fatfingers73
          Hello,

          I'm getting no yellow at all.

          New drum and dev, no yellow on drum, tried swapping dev motors but still the same.

          I'm assuming laser, do they have shutters on this model?

          Thanks in advance
          Have u Checked the wire harness for the registration patch read sensor assembly, & checked and cleaned the ITB assembly and primary transfer rollers. 😎
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • khattab.al.masry
            Trusted Tech
            • Jan 2014
            • 212

            #6
            Re: imagePRESS C800 - No yellow

            We face the same problem with cyan color with code e029-5021
            The cause was worn out of gears in dev. stirring motor we replaced the motor and machine worked in fine.

            Sent from my CPH2015 using Tapatalk

            Comment

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