Lines on print

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  • dansaints
    Printer Technician
    • May 2024
    • 36

    #1

    Lines on print

    Test prints are attached.

    I'm troubleshooting this Canon iR-ADV C5560i and I cannot seem to find the cause of the vertical lines that appears on every colored test prints I produce.

    I already checked/isolated/cleaned the following:
    - ITB/ITB cleaner Assy.
    - Drum units
    - PCR
    - Developing Assy.
    - 2nd Transfer roller
    - Laser unit

    I'm thinking the drums units needs replacement but for now I'm troubleshooting the issue without changing any new parts.
    Any advice would be appreciated. Thanks in advance.
    Attached Files
    Last edited by dansaints; 12-17-2024, 03:53 PM.
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1664

    #2
    Try running single color copies of each color. You may be able to isolate it to the drums

    Comment

    • dansaints
      Printer Technician
      • May 2024
      • 36

      #3
      Originally posted by Brian8506
      Try running single color copies of each color. You may be able to isolate it to the drums
      Tried printing PG=5 test print on all colors. All have lines on print. I tried isolating the imaging unit itself from a good machine, but the lines are still there.

      Comment

      • Larhal
        Retired

        Site Contributor
        VIP Subscriber
        500+ Posts
        • May 2013
        • 581

        #4
        Check your K drum and PCR.
        Larhal

        Retired

        If all else fails read the Service Manual!

        If that fails, meet me at the pub and we will discuss it.

        Comment

        • GG CANON
          Technician
          • Oct 2024
          • 23

          #5
          indeed the drums seem worn, a C55xx drum is good for 400,000 to 480,000 copies of the originals. Generic 280,000 copies

          Comment

          • zuckryyu
            Technician
            • Jul 2019
            • 34

            #6
            hi...i have the same problem as you,did you solve it? canon ( c5550i )

            i already change below parts

            drum unit x4
            dv unit x4
            itb unit
            idc sensor
            transfer roller
            main controller 2
            riser board
            dc controller
            laser unit x2
            exit unit
            heater unit
            initialize system
            update firmware
            ..cant seem to find what the problem is

            Comment

            • Larhal
              Retired

              Site Contributor
              VIP Subscriber
              500+ Posts
              • May 2013
              • 581

              #7
              Originally posted by zuckryyu
              hi...i have the same problem as you,did you solve it? canon ( c5550i )

              i already change below parts

              drum unit x4
              dv unit x4
              itb unit
              idc sensor
              transfer roller
              main controller 2
              riser board
              dc controller
              laser unit x2
              exit unit
              heater unit
              initialize system
              update firmware
              ..cant seem to find what the problem is
              Did you replace the ITB Cleaner and check to see if the ports to the WTB are clear?
              Larhal

              Retired

              If all else fails read the Service Manual!

              If that fails, meet me at the pub and we will discuss it.

              Comment

              • zuckryyu
                Technician
                • Jul 2019
                • 34

                #8
                Originally posted by Larhal

                Did you replace the ITB Cleaner and check to see if the ports to the WTB are clear?
                yes ..i did change the itb cleaner as well including itb unit,the ports to WTB are clear...i dont even know what to change anymore,as these parts i changed from a well running machine

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8164

                  #9
                  Originally posted by zuckryyu
                  hi...i have the same problem as you,did you solve it? canon ( c5550i )

                  i already change below parts

                  drum unit x4
                  dv unit x4
                  itb unit
                  idc sensor
                  transfer roller
                  main controller 2
                  riser board
                  dc controller
                  laser unit x2
                  exit unit
                  heater unit
                  initialize system
                  update firmware
                  ..cant seem to find what the problem is
                  WOW! you have replaced a lot of parts for a line line issue.

                  Can you post some PG test print samples of the issue here ?


                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • zuckryyu
                    Technician
                    • Jul 2019
                    • 34

                    #10
                    i dont know if u can see it fully,cause im not using pc to scan it,as im outside of area..but its the same problem as it is
                    Attached Files

                    Comment

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