Transfer trouble on Canon iR ADV C DX 5840

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  • Ingranaggio_rotto
    Trusted Tech

    250+ Posts
    • Oct 2010
    • 275

    #1

    Transfer trouble on Canon iR ADV C DX 5840

    Good evening everyone !
    I have an image transfer problem on a Canon iR ADV DX C 5840!
    On the ITB group the printing is perfect, but the problem emerges in the transfer.
    Problem that is present on all 4 colors!
    I replaced the HV board (UN 7).
    The entire transfer assembly present on the door.
    Checked the mass.
    ITB group replaced...
    Nothing !
    What do you recommend?Test di Stampa.jpg
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8132

    #2
    Re: Transfer trouble on Canon iR ADV C DX 5840

    Originally posted by Ingranaggio_rotto
    Good evening everyone !
    I have an image transfer problem on a Canon iR ADV DX C 5840!
    On the ITB group the printing is perfect, but the problem emerges in the transfer.
    Problem that is present on all 4 colors!
    I replaced the HV board (UN 7).
    The entire transfer assembly present on the door.
    Checked the mass.
    ITB group replaced...
    Nothing !
    What do you recommend?[ATTACH=CONFIG]61251[/ATTACH]
    Run that PG10 patten again but a duplex print, does the 2nd side look OK?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • bobburnsreb
      Trusted Tech

      Site Contributor
      VIP Subscriber
      100+ Posts
      • Mar 2015
      • 229

      #3
      Re: Transfer trouble on Canon iR ADV C DX 5840

      Did you check the values of the service label inside the front cover. Do a P Print and check the values against another machine to see if anything jumps out at you.

      Good Luck!

      Comment

      • Radiscar
        Technician

        50+ Posts
        • Jun 2019
        • 74

        #4
        Re: Transfer trouble on Canon iR ADV C DX 5840

        weird paper issue? cold/moisture issue might do something like that.

        I had faded prints on magenta and then it came back on cyan a week after.

        you've probably done this already but run an autogradation before anything else.
        Firmware update

        and you might want to run itb img-x /mmi clear if you run out of options.
        Last edited by Radiscar; 01-23-2024, 01:10 AM. Reason: adding more info.

        Comment

        • giogi
          Engineer senior

          100+ Posts
          • Jan 2016
          • 182

          #5
          Re: Transfer trouble on Canon iR ADV C DX 5840

          It could also be the Drum drive or Main controller

          To see the service manuale chap 2 Secondary Transfer Bias Control
          "Knowledge is a source, but unfortunately ignorance is a sea."

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