Canon service support tool

[moff17]

Hello Guys,

I'm from Malaysia..currently i'm doing Ricoh copier in my country which involve servicing and repairing. Compare to all of you, i'm still consider as a newbie in this industry.Start on 2008 until now.

Recently we try to do Canon which is far more technical and complicated (FOR ME :-)). We start with Canon ir3300 and sell it to the customer. For a moment it seems working fine but until last week, the machine got stuck with error code 602-003 which i referring to the service manual "hard disk problem").

I have the Canon SST version 4.22e and the CD containing the Canon ir2200 firmware. I know that this is the compatible firmware for the Canon ir3300.

And my humble question is where do i start after installing the Canon SST and loading the firmware into the SST and solving the problem. Is the SST ver 4.22e compatible with Canon ir3300?

I'm hoping that any of you can guide me

[teckat]

E602-0003 Error Code=Write-abort error on HD sector

Try this first>>
A function similar to 'HD-Check (0)' of service mode has been added on latest version of BOOT ROM flash upgrades.
To execute this mode, hold down the '1' and '9' keys on the keypad for approximately 6-8 seconds. A flashing block will show in the top left corner of the LCD. Normally, 'HD-Check' lasts about 15-20 minutes, and ends if no fault is encountered or specific sectors have automatically been repaired bringing up DOWNLOAD MODE on the LCD. DO NOT STOP ONCE STARTED.
In certain cases,"HD-Check" can take longer than 15-20 minutes and sometimes the machine can hang in this mode and will never complete.

Your SST USER MANUAL EXPLAINS IT ALL> READ IT
Nethawk Cable cost is about 300.00 US if u can find it online

UPDATE:
USB-Parallel cable (FY9-4368-000) supports Windows Vista with Service Support Tool (SST) v4.22 or above.

USB-Parallel cable (FY9-4154-000) does not support Windows Vista regardless of the version of SST.

[moff17]

Hi teckat,Canon.tech..thanks for the response . i will try that one.

Btw gizmorale, how to clone the harddisk? is there any specified software to that?

[teckat]

u must have the IEEE1284 parallel port cable or parallel to USB then u can start downloading it to the machine. for further info u can read the manual if u have one, or u download it at ultimate_sacrifice's link Free File Hosting Made Simple - MediaFire
or u can do clone disk from other similar machine's HDD (this one i got from m43l up there, thank u brother ), which is i think it's easier way compared using SST.

STOP POSTING THAT> File Hosting MALWARE SITE from a Banned Poster

if you continue

U will be Reported / U have been Warned !!!!!!!!!!!!!!!!!!!!!!!

[gizmorale]

sorry if i do wrong, but i dont think giving link for FREE stuff is illegal here, everyone want to get paid for other's miseries, what a selfish act. malware? FREEWARE it is. i wont giving any harmful or fake links like someone up there. we'll get paid for client, so stop this sellin stuff something that dont belong to be sold!!! now, let's review this firmware, i dont think canon will release it freely, so if someone sellin this firmware, it must be unnoticed by canon a.k.a illegal stuff. so who's the A**HOLE now? me? or someone who sell illegal firmware? go ahead, warn me, threat me and ban me, my ideas are eternal. have a nice day gentlemen

[teckat]

sorry if i do wrong, but i dont think giving link for FREE stuff is illegal here, everyone want to get paid for other's miseries, what a selfish act. malware? FREEWARE it is. i wont giving any harmful or fake links like someone up there. we'll get paid for client, so stop this sellin stuff something that dont belong to be sold!!! now, let's review this firmware, i dont think canon will release it freely, so if someone sellin this firmware, it must be unnoticed by canon a.k.a illegal stuff. so who's the A**HOLE now? me? or someone who sell illegal firmware? go ahead, warn me, threat me and ban me, my ideas are eternal. have a nice day gentlemen

U need to READ the Forum Rules about posting

That site is Full of MALWARE / U do know what MALWARE is ??
all of those .exe files contain MALWARE & Key Logger Software .

all u have to do is go and download some & run a Virus scan on it

[gizmorale]

MALWARE = something that has to do with MALL, shopping tool i think?
all .exe files i've downloaded there have been checked, scanned with latest updated automatically deleting virus and possibly harmful files AVG, and with latest updated and cruel cos lot of my cracked data has been deleted automatically NAV, and clean, that's why i dare to give the link. so if u think it's harmful, then maybe ur AV said so, cos my AV said other way. SST, the manuals, for me they're clean. for people who want to download something from it, risk at your own, i've took mine.
sorry teckat if i've been rude to u. and sorry to anyone for the disturbance. have a nice day people.

[gizmorale]

u can try ACRONIS or HD Clone. but first u must find a healthy master HDD, and an ATA to USB cable (this one is hard to get these days, cos it's an old model) and plug it in like it's a removable disk, then u can run the program and make an image of the master HDD, after it's done, u can do the reverse to get a new similar as master HDD. if u still got e60x, maybe the master is not good enough. if some HDD undetected by windows, u can try HDClone via DOS, all u have to do is create HDClone BOOT disk, and run the program.

[JustManuals]

sorry if i do wrong, but i dont think giving link for FREE stuff is illegal here, everyone want to get paid for other's miseries, what a selfish act. malware? FREEWARE it is. i wont giving any harmful or fake links like someone up there. we'll get paid for client, so stop this sellin stuff something that dont belong to be sold!!! now, let's review this firmware, i dont think canon will release it freely, so if someone sellin this firmware, it must be unnoticed by canon a.k.a illegal stuff. so who's the A**HOLE now? me? or someone who sell illegal firmware? go ahead, warn me, threat me and ban me, my ideas are eternal. have a nice day gentlemen

Posting links to software is a violation of the Terms of Service of this site. These are rules you AGREED to when you joined.

[ymmtech]

if u still got e60x, maybe the master is not good enough.

Cloned disk with E60x is due to IDE controllers' transfer mode not match physical disk. Try more. U may read my old post to figure out how.
A good hd image should have feature below.
-Auto calibrate,, avoid e60x
-Auto patch firmware.
-File size to be small, transfer to target disk should take no longer then 2 minutes.

[Mb29661]

SST and service manual

I have a canon 3220 that I got from work, they got tired of it because it keeped showing errors, E000020-0181, E000020-0281, and E000020-0381.
I would be gratefull if someone would like to share the SST and the service manual with me.

[teckat]

I have a canon 3220 that I got from work, they got tired of it because it keeped showing errors, E000020-0181, E000020-0281, and E000020-0381.
I would be gratefull if someone would like to share the SST and the service manual with me.

u don't need SST- U need to replace All Drums & find a Canon\trained service person

[kr_ramu]

Canon IR 3300 SST

Ir 3300 system software & sst tools
PLS. NEED HELP
I NEED CANON IR 3300 SYSTEM SOFTWARE AND SERVICE SUPPORT TOOLS (SST) SOME BODY CAN SEND TO ME OR ANY SITE I CAN DOWNLOAD IT.
PLSSSS.

thanks,
kr ramu

my email: smartshopdpm@gmail.com

[gensys]

NEED to READ the Forum Rules................
Turn of Your`s Computers > & go back to WORK....................

[JustManuals]

Hold your breath, I'm sending it.