Canon 5770 "Download Standby" / "Download Connected" Error

[Guest]

Canon 5770

Displays "download stanby" when powered up and if connected to anything it says "download connected"

I've tried downloading the firmware update from canon's website, and it claims to have worked, however no change in the machine.
I also tried shorting the Battery to reset the settings and no success.

Someone suggested SST tools, I believe it's only for Image Runner machines, Will SST work with an Imageclass 5770 via USB?

If so, can somebody provide me with SST?


Thanks,

[teckat]

no on the SST

**if the 5770 is hooked up to a computer, u need a crossover cable

[mylesm]

Are you referring to the Ethernet connection? how would a cross over cable help? I can't even get into the menu's to assign it an IP address.


I've been trying to upgrade the firmware via USB with the firmware update utility from canon's website.

[teckat]

Are you referring to the Ethernet connection? how would a cross over cable help? I can't even get into the menu's to assign it an IP address.


I've been trying to upgrade the firmware via USB with the firmware update utility from canon's website.

u can not use SST on this model !!!!!!!
u mean this web site >>>Canon imageCLASS MF5770

[costd]

Right up front, I do not have any experience on this specific model - but have had to deal with a number of other ImageClass units.

ImageClass units are considered consumer grade units. As such, any board work (such as system software) requires board replacement and cannot be updated in the field. Canon support tells me it is because Japan has not allowed the required support software out of country. A number of the IC series are reworked iR units so they share many/most parts, but not system software or the process to update it.

Seems like you are on the right track (reloading system software) but I believe with the IC models you will need to replace the board. Good news is, if it is within the 1st year, just call the 800 support number and they can tell you the process to get a free new board.

[mylesm]

u mean this web site >>>Canon imageCLASS MF5770

That is correct, that is the firmware update program that I tried to use. No success. Only change on the machine is a little star that appears while trying to upload firmware.

The machine is past it's warranty period, and so far, all searches for a replacement board have yielded a cost of about 500. Way more than the machine is worth at this point.

[teckat]

That is correct, that is the firmware update program that I tried to use. No success. Only change on the machine is a little star that appears while trying to upload firmware.

The machine is past it's warranty period, and so far, all searches for a replacement board have yielded a cost of about 500. Way more than the machine is worth at this point.

stupid question> who told u the board is bad ????

u probably have tried this >unplugging and replugging the power cord

too bad your choice of printing is network or USB on this pig !!!
have u tried calling HYTEC-Free Technical Support 1-888-883-2001 John McCabe x 3087


if u need any or all manuals for this printer u can download free at >Canon MF5770 Manuals, Support and Troubleshooting - imageCLASS Multifunction Printers

[mylesm]

stupid question> who told u the board is bad ????

Costd Just did 2 posts up. As did other forums such as Fixya.

As such, any board work (such as system software) requires board replacement and cannot be updated in the field. Canon support tells me it is because Japan has not allowed the required support software out of country. A number of the IC series are reworked iR units so they share many/most parts, but not system software or the process to update it.[/FONT]

u probably have tried this >unplugging and replugging the power cord

Tried this numerous times over numerous days.

[teckat]

****don't believe everything written everywhere/ unless u are a tech. or know how to check for Voltage & Signals on Pcb's.
I would wait and see. Some techs just take the easy way out and end up replacing Pcb's / when in fact it could just be a bad or lose connection /broken wire on the Pcb. As a Canon Color Senior Troubleshooter I know to well about quick fixes.

did u call HYTEC ?????

[costd]

I agree, do not believe everything that is written - nor take what is written out of context. Please post what the final fix is/was once you have it done so those of us not so well trained may learn.

[mylesm]

did u call HYTEC ?????

I did, He basically echoed exactly what costd said.
Machine's done time to put a fork in it.

Thanks,

[costd]

Sorry, Mylesm - this is one area Canon is known to shoot themselves in the foot. A response I got (from a normally reliable source - lol) is that the ImageClass is considered by Canon to be a throw-away consumer product. You may want to try hacker boards as someone may have come up with a software or hardware solution.

[noeverything]

stupid question> who told u the board is bad ????

u probably have tried this >unplugging and replugging the power cord

too bad your choice of printing is network or USB on this pig !!!
have u tried calling HYTEC-Free Technical Support 1-888-883-2001 John McCabe x 3087


if u need any or all manuals for this printer u can download free at >Canon MF5770 Manuals, Support and Troubleshooting - imageCLASS Multifunction Printers

this guy trying to be smartass , he think he field supervisor know everything, you know the way note it down , otherwise shut the f**k off. dont pretentding know but can not resolved the problem.

[teckat]

this guy trying to be smartass , he think he field supervisor know everything, you know the way note it down , otherwise shut the f**k off. dont pretentding know but can not resolved the problem.

U must be a Moron =
"a person who is notably stupid or lacking in good judgment".
"a person of borderline intelligence in a former classification of mental retardation, and having an intelligence quotient below 50"

your first post is to insult someone you do not know,
I have helped more people in this Forum than you have seen in your lifetime.

Time for u to crawl back under that Rock-,
did u notice that you responded to a post from 14 months ago !!!!!

[noeverything]

U must be a Moron =
"a person who is notably stupid or lacking in good judgment".
"a person of borderline intelligence in a former classification of mental retardation, and having an intelligence quotient below 50"

your first post is to insult someone you do not know,
I have helped more people in this Forum than you have seen in your lifetime.

Time for u to crawl back under that Rock-,
did u notice that you responded to a post from 14 months ago !!!!!

If I am a MORON then who are you the Trained Tech ??? or are you just yell out I'm a family of MORON too. Let me tell you, that I'm not personal pick on you or any one else .

1. I do KNOW this Post existing since 2009, with your solution workout great yeah ? Should I repeat MORON again

2. I should touch the person with over 4700 posted, especially is a most " High Train Tech " you know what number of post to me meanness

3. Knowledge is valuable thing can not earn in sort time, but an education person will let other people Judgement not self judgement as you mention been help this forum more than I can seen in my life ...... make me so laugh to death , but lucky I stop before I die. So once again who is a MORON my dear.

Now , time for you further CRAWL down more , accepting who you are and learn to living in a big community, let other people judgement your knowledge rather then say it. If don't know better shut rather than speak. you don't say no one tell you dumbass.

Finally , my knowledge is nothing and no one know me , so I don't need to debate with someone hungry for fighting for something
nonsense. HEAR or DEAF or what ELSE meanless