E000064-0000 canon ir3300 error result

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  • kkwong0209
    Technician
    • Dec 2009
    • 45

    #1

    E000064-0000 canon ir3300 error result

    I face thos problem. how to solve it?
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1407

    #2
    Check power supply - replace if necessary..

    E064 Power supply voltage error
    (high-voltage error)

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Originally posted by kkwong0209
      I face thos problem. how to solve it?
      to add on to kuby's response also>

      Make sure the Developing bias value is set incorrectly.
      Check the setting of COPIER>ADJUST>DEVELOP>DE-DC in service mode. Compare this value with that of the service label. If the setting is found to be out of adjustment, set the value back to door specifications. After making the adjustments, run some continuous copies to check for occurrence of the code. Since this value is maintained by the DCON the same adjustment is required after replacement of the DC controller.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        Make sure that the transfer roller hasn't popped out of place

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          to add on
          Check that the Pressure Plates (Leaf Springs) for the Transport Section are in good condition and making good contact with the Transport Bed.leaf..jpg
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • davidj7
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2009
            • 1107

            #6
            i ve had to replace transfer roller for this issue couple of times.
            a machine is only as good as your tech : source:screwtape ; the scary one

            Comment

            • bahgat mohamed
              Technician
              • Jun 2009
              • 17

              #7
              if the drum leaks it also makes E64 ,so replace it if deteriorated.

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