Canon IR3300i Top Feeder Not Being Recognized

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #61
    Originally posted by dbmoylan@gmail.com
    Thanks for illustrations. The DADF has a circuit board that J1 & J2 connectors plugs into. I understood this as the DC Controller PCB. The J1 & J2 plugs come from another PCB, which I understood was the reader controller PCB.

    Bottom line is that the yellow wire on the 7 pin connector is not receiving the 5V DC that should be there. Am trying to ascertain if the power to that wire is being deprived by hardware issue or software.

    Am not sure why when the DADF was observed this morning it was detecting a paper in the unit vs. no detection before. However, when restarted the printer, it is no longer showing any life, but the gray wire on the 7 pin J2 connector is at 5V now.

    Am still leaning towards removing & replacing the circuit board that the yellow wire comes from & welcome any suggestions on service mode adjustments.

    Gremlins.

    Here is Circuit Diagram -Reader Pcb to DADF /use scroll bar below to view all of page-24vDC is supplied from Printer Main Power Supply

    that seven pin connector interfaces from DADF PCB in to Reader Controller Pcb connector J404/ that is where u need to check voltage output u are missing
    J4100.JPG

    RC1.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • dbmoylan@gmail.com
      Technician

      50+ Posts
      • May 2010
      • 89

      #62
      Tested reader controller PCB terminal on the circuit board and reads same as J1. Pin for yellow wire is 0V. I understand that the reader controller PCB should be removed & repaired or replaced. Thank you.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #63
        Originally posted by dbmoylan@gmail.com
        Tested reader controller PCB terminal on the circuit board and reads same as J1. Pin for yellow wire is 0V. I understand that the reader controller PCB should be removed & repaired or replaced. Thank you.
        Reminder

        after performing an RCON clear on the machine.
        There is a setting in service mode found in COPIER>OPTION>BODY> SENS-CNF which needs to be set to"1" for inch configuration. When performing an RCON clear, the setting changes to 0. This sets the machine back to AB-configuration which is a factory default setting. The steps to change this setting are located below.

        Enter service mode

        Copier>Option> Body
        Select SENS-CNF and set it to 1 for Inch-configuration.
        turn off & on to set in

        +++
        COPIER>OPTION>BODY
        MODEL-SZ
        Use it to select the mode of indication by destination and of the ADF original
        size detection.
        Settings 0: AB (6R5E), 1: INCH (5R4E), 2: A (3R3E), 3: AB/INCH (6R5E)

        COPIER>OPTION>BODY
        SCANSLCT
        Use it to enable or disable the original size detection mechanism for the
        ADF.
        • When enabled, the scan size is determined in relation to the original
        size.
        Settings 0: off (default), 1: on

        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Canuck
          Tech Specialist

          1,000+ Posts
          • Nov 2007
          • 1713

          #64
          WOW...................if you would have changed reader board would have saved a lot of headches.. First an ADF com error then a reader com error....whats in common? The labor time that was wasted farting around with this thing could buy a reader board. If it worked intermittently at least you could have tried to reseat reader board connectors. Its untouched!

          Comment

          • SCREWTAPE
            East Coast Imaging

            Site Contributor
            2,500+ Posts
            • Jan 2009
            • 3396

            #65
            That's trouble shooting for ya.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #66
              Originally posted by Canuck
              WOW...................if you would have changed reader board would have saved a lot of headches.. First an ADF com error then a reader com error....whats in common? The labor time that was wasted farting around with this thing could buy a reader board. If it worked intermittently at least you could have tried to reseat reader board connectors. Its untouched!

              brightidea.jpg

              sometimes it stares u right in the face/ and u still don't believe it/ that's the world of troubleshooting
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 23007

                #67
                Geez, I recall reading something about a reader controller board five pages back....
                =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • SCREWTAPE
                  East Coast Imaging

                  Site Contributor
                  2,500+ Posts
                  • Jan 2009
                  • 3396

                  #68
                  Originally posted by blackcat4866
                  I recall reading something about a reader controller board five pages back....
                  I even posted the Part number.

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #69
                    waiting for poster to e-mail me back with results
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • SCREWTAPE
                      East Coast Imaging

                      Site Contributor
                      2,500+ Posts
                      • Jan 2009
                      • 3396

                      #70
                      Originally posted by teckat
                      waiting for poster to e-mail me back with results
                      Let's see.

                      Comment

                      • dbmoylan@gmail.com
                        Technician

                        50+ Posts
                        • May 2010
                        • 89

                        #71
                        Teckat, Screwtape, guys . . . thanks. The resolution to my problem was that the reader controller PCB had some hardware problem that caused the DADF not to be recognized. The required 5V was not being sent through the yellow wire to recognize the DADF.

                        Will be sending board back for testing and repair.

                        Again, thank you.

                        Comment

                        • SCREWTAPE
                          East Coast Imaging

                          Site Contributor
                          2,500+ Posts
                          • Jan 2009
                          • 3396

                          #72
                          Hallelujah!

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #73
                            Originally posted by dbmoylan@gmail.com
                            Teckat, Screwtape, guys . . . thanks. The resolution to my problem was that the reader controller PCB had some hardware problem that caused the DADF not to be recognized. The required 5V was not being sent through the yellow wire to recognize the DADF.

                            Will be sending board back for testing and repair.

                            Again, thank you.


                            Good Luck, hope it works out.

                            As u can see on Canon's old circuit diagrams they were very secretive on showing the color of signal wires, and the explanation in Service Manuals . Think it's a C.I.A thing.
                            Five volts DC is an essential supply for signals and operations/ many times those wire ties crimp those small wires, and cause many issues. it's like bending or having a crimp in a water hose, the flow is slowed down
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • Canuck
                              Tech Specialist

                              1,000+ Posts
                              • Nov 2007
                              • 1713

                              #74
                              If it was interrmittent like you stated,i'll bet if you re-install the old one it will probably work. Glad its fixed

                              Comment

                              • dbmoylan@gmail.com
                                Technician

                                50+ Posts
                                • May 2010
                                • 89

                                #75
                                Thanks guys for posts. The consistent problem was that the DADF was not being recognized, and the loss of the 5V on the yellow wire (as well as the originating terminal on the reader controller PCB) was consistent. 3 of the prongs are suppose to have 5V.

                                I am more concerned though about why the board failed in the first place. I understand these boards are not prone to failure.

                                Unit is working & monitoring now. Thank you.

                                Comment

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