Paper jam error with no paper jam - where do I look?

[Merv]

My IR 550 prints five to ten copies before it quits and tells me the paper is jammed in the folder. I am printing booklets (11 x 17 into 81/2 x 11).

I open up the door to the folder, wher it says I have a paper jam and it is all clear. After I remove all the paper to get it printing again, all works well for another 5 to 10 copies.

Where is the switch that is too sensitive? If that is what it is?

[zoraldinho]

For start check in service mode for jam code.

[songela]

My IR 550 prints five to ten copies before it quits and tells me the paper is jammed in the folder. I am printing booklets (11 x 17 into 81/2 x 11).

I open up the door to the folder, wher it says I have a paper jam and it is all clear. After I remove all the paper to get it printing again, all works well for another 5 to 10 copies.

Where is the switch that is too sensitive? If that is what it is?

1. It's likely your problem comes from one of the sensor flags, it takes time to return after the paper has passed-silicone oil spillage can cause this (the dust as well or a deformed spring).

2. If the alarm is 'jam in the feeder' (haven't seen the jam in the folder), check the registration sensor flag first.

wish u luck!

[CT Copier Repair]

if it shows a jam and theres no paper jammed in the finisher or machine then the problem is machine related
check the jam codes in service mode
but if it shows a jam on multiple runs there should be paper in the copier somewhere

[Merv]

Still fighting with it

There are no jam codes, it is just the message on the screen when it quits, to clear the folder. I have checked the sensors, they all move free and I sprayed the dust out with compressed air.

I noticed now, on a couple stops, the last booklet is hanging slightly, as if the roller that is pushing it out hasn't completed the turn. I had to tug a little to get it the rest of the way out.

I am guessing that if it is this last exit hesitation, that would trip the sensor there.

Is there some reason for the roller not turning more, is this an alignment/registration thing?

[Merv]

Crap, I was looking in the wrong direction

I reset the print to go straight through, no folding or stapling, and the machine stalled again with the same paper jam picture on the screen, so I tried two sided regular letter size and it did the same thing, single sided it works fine so I guess I gotta look deeper into the two sided functions.

Screen keeps telling me to clear the folder, but there is nothing there,

[watson]

If there aren't any jam codes then try IO mode and check your sensors to see if any are activated.

[Merv]

Seems to be lots of I/O codes and one jam

the jam code is 0305 - 1310 - 0 - 030B - 1 - 000000

I replaced the lower tray (for the double side) from a second machine I have and it didn't make any difference

As for I/O - IP - 24 codes showing
DC con - 9 showing
Feeder - 24 showing
Sorter - 74
MF con - 1

[teckat]

are u a tech ??
u need to isolate the issue/
First-on straight through copying -test from all paper locations/ if jam=check for code
when was the last maintenance done on this machine ??

[CT Copier Repair]

Teckat
now you are sking if they are a tech
most of the posts the last month or so appear to be either newbies or end users trying to fix it themselves
that is why I have been so much of an asshole
if they wanna fix it figure it out
thats how it was 26 years ago when i started and ya know after 26 years i still haven;t figured it all out
close but always learning

[Merv]

Trained Copier Tech? Nope

Teckat, you have helped me out a couple times in the past and I really did, and do, appreciate all the help. I am not a trained copier tech. I explained in previous posts, I live in a remote corner of Northwest BC, near to the SE Alaska border. We only have one good tech around here and he doesn't work after hours. You might note all my requests for help are after hours. Terry Unrau, our local tech, is very good and has come out to service our machine, though I must admit not for a few months. I was asking him about this a week or two ago.

I'm kind of a 'dig in and figure it' out guy. Been tech-ing/mechanic-ing for over 30 years on everything from open pit mine equipment to generators and computers. Designed and installed windturbines, hydroelectric plants and photovoltaic panels with batteries and inverters. There is not a piece of technology I haven't tackled. I usually get it.

The bitch for me with this stuff is I don't have a tech manual. I don't even have a parts book to see what is called what. Hence my embarrassment when you said something like, "If you don't know what that is then you better call a tech."

When I get stuck I component change, thanks to having a couple spare IR550's in my garage. I am not a quitter, seldom ever give up on anything. I like winning.

This time though I am really stuck, can't get Terry here till Monday at least. He is usually booked up as he has to service 5 plus northern communities. Prince Rupert, Kitimat, Terrace, the Hazeltons and north, the Nisga'a (Nass valley) and more.

With my production schedule I should have two working machines, one for backup. I have found a spare working machine I might be able to get on the cheap. Then I could wait for the next morning, or Monday, to call Terry.

I was able to get the bare minimum printed before my parts changing proved fruitless and I resigned myself to putting down my tools and drinking copious quantities of beer.

Monday, I will betrying to drag Terry's ass up here to make sure I have two functioning units. The stress of being in the middle of production with a screwup has really cut into my beer budget. I think I will even look at having a third unit. That way I can have two units running, cutting the production time in half, with the third as a backup.

So thats my story.

And I'm sticking to it.

Look up Terrace, BC, Canada on Google Earth. Yeah, we're way up and over there!

And I really thank everyone here for the hints and help. Even if it wasn't the right answer every thing offered kept me looking and, up until last night, always worked out.

This morning I am a bit hungover, kinda thinking about tackling the problem again, and kinda not.

[zoraldinho]

Nice country!Some day I com with my fisherman friends I hope.If you wont some tech material give me e- mail.For this case we need to know
how many copies do you have and what technician done on last service.Try to investigate your issue with single copy and single paper source.
Usually problems starts with bad pick ups and delivery rollers.

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[Merv]

That second pic is a nice overview of our town. Chetwynd is 9 hours drive, at least, east and north across the Rockies. Our news website is TerraceDaily.ca Every week in our sports section we have a new pic of a fresh caught beauty, much like the pic you posted. We (our news sites) are known for our very provocative writing in some sections. What we are really known f1_totems.jpgor (Terrace and the entire region called the Sacred Circle www.sacredcirle.ca) is the Totem Poles, Long Houses (Feast Halls) and Kermodei Bears. kermodie 1.JPG
kermodie 2.JPG

[blackcat4866]

Try it with another "c"
Sacred Circle

[teckat]

Great Location>
On This link u can view a iR600 Manual> same animal as iR550
http://www.scribd.com/doc/14987564/I...B-Rev-1-Final#